Page 324 – Support | Kriesi.at – Premium WordPress Themes

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March 1, 2015 at 5:07 pm in reply to: Can't set "BODY BACKGROUND" to no background (White background) #404097

Elliott
Inactive Moderator

Hi Kayzel!

Navigate to Dashboard > Enfold > General Styling > Body Background and you can change the color and background image there.

Best regards,
Elliott

March 1, 2015 at 5:06 pm in reply to: Site speed grade become bad after installing Enfold #404096

Elliott
Inactive Moderator

Hi some1cool!

Try installing the BWP Minify plugin, https://wordpress.org/plugins/bwp-minify/, or other caching plugins. That is the best way to speed up a WordPress site.

Cheers!
Elliott

March 1, 2015 at 5:04 pm in reply to: Issue with Submenu #404094
Elliott
Inactive Moderator
Hey stacyr311!

Hmm, not sure if this is going to get overwritten with javascript or not but try adding this to your custom CSS.
```
#top .av-main-nav ul ul { left: -175px !important; }
```
The reason it’s happening is because of this CSS.
```
.main_menu .menu ul {
  width: 175px;
}
```
Regards,
Elliott
March 1, 2015 at 5:00 pm in reply to: 404 on Social Icon link #404091

Elliott
Inactive Moderator

Hey Antonio!

Make sure that your link has an http:// in front of it. Otherwise the domain will be added to the front.

Cheers!
Elliott

March 1, 2015 at 4:53 pm in reply to: Format testimonial element #404089
Elliott
Inactive Moderator
Hey smorrone!

Add this to your custom CSS when using the grid testimonial style.
```
.avia-grid-testimonials .avia-testimonial-row > div {
  background: none repeat scroll 0 0 white;
  border-radius: 4px !important;
}
```
Best regards,
Elliott
February 28, 2015 at 12:01 am in reply to: Layout change #403751

Elliott
Inactive Moderator

Hi opificioilgranello!

You could use our column shortcodes to create that layout. Just edit your homepage and drag a 1/2 + 1/2 to your content or a 2/3 + 1/3 or similar.

Best regards,
Elliott

February 27, 2015 at 11:58 pm in reply to: Easy Slider – minimal Control #403748
Elliott
Inactive Moderator
Hey 10-der!

Try adding this to your custom CSS.
```
.avia-slideshow-dots { display: none !important; }
```
Regards,
Elliott
February 27, 2015 at 11:05 pm in reply to: Enfold automatically full browser screen #403722

Elliott
Inactive Moderator

Hi 2funky!

I think it’s possible if you create a new window but not for the current window. It’s not really an Enfold question though so I would try asking it in a javascript forum.

Regards,
Elliott

February 27, 2015 at 11:02 pm in reply to: Masonary Gallery Doesn't work properly when I add Captions #403721

Elliott
Inactive Moderator

Hi colin1boulter!

You have a lot of bold tags being inserted in your markup which is most likely breaking the gallery. Deactivate all of your plugins and reactivate them one by one to see which one is inserting the tags.

You also need to update Enfold to the latest version, 3.0.8.

See here for updating via FTP, http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

Best regards,
Elliott

February 27, 2015 at 10:55 pm in reply to: Side menu with only one page showing up + add boxed colour. #403718
Elliott
Inactive Moderator
Hi IDBSystems!

1. Navigate to Dashboard > Enfold > Sidebar Settings and make sure the page sidebar navigation is unchecked. Next drag a custom menu widget to your sidebar and select a menu to use. You can create a new menu in Dashboard > Appearance > Menus and drag over all of your products / pages that you need.

2. I’m not sure what you mean here when you say a boxed color. Are you trying to give it a background color? If so then try this adding this to your custom CSS.
```
.sidebar { background: #e1e1e1 !important; }
```
If that’s not what your trying to do then take a screenshot and highlight your intentions so we can get a better idea.

Cheers!
Elliott
February 27, 2015 at 10:50 pm in reply to: Pinch zoom (enlarge) feature on iPad #403715
Elliott
Inactive Moderator
Hey westernaspect!

Try changing line 35 in the header.php from this.
```
if( strpos($responsive, 'responsive') !== false ) echo '<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1">';
```
To this.
```
if( strpos($responsive, 'responsive') !== false ) echo '<meta name="viewport" content="width=device-width, initial-scale=1">';
```
Best regards,
Elliott
February 27, 2015 at 10:47 pm in reply to: Different Header logo for bi-lingual page ? #403712
Elliott
Inactive Moderator
Hi oestersund!

I’m not sure about polylang but the plugin we recommend is WPML. When WPML is activated you can change between each language in the top left hand corner of the Enfold options to save different settings for each language.

I found this, https://polylang.wordpress.com/2013/05/03/a-multilingual-custom-header-image/, which appears to be instructions for polylang but I’m not sure if it’s going to work with Enfold.

Have you considered using WPML? It’s the most popular multi lingual plugin for WordPress and we have made sure it’s compatible.

Regards,
Elliott
- This reply was modified 10 years, 11 months ago by Elliott.
February 27, 2015 at 10:40 pm in reply to: Mobile Menu display #403706
Elliott
Inactive Moderator
Hi!

Add this to your custom CSS.
```
#mobile-advanced { max-width: 80% !important; }
```
Cheers!
Elliott
February 27, 2015 at 10:38 pm in reply to: LOGO Overlaps on the banner in ENFOLD PHOTOGRAPHY #403704

Elliott
Inactive Moderator

Hi sagarbekal!

1. As far as I can tell it looks fine on mobiles. Are you wanting it to display a bit bigger? Go ahead and take a screenshot and highlight what your trying to do with it so we can get a better idea.

2. Navigate to Dashboard > Appearance > Menus and click on the dropdown for each menu item and remove the text you have set for the description field. If you do not see the description field then click on “Screen Options” in the top right hand corner of your screen and check it to display.

Best regards,
Elliott

February 27, 2015 at 10:30 pm in reply to: Megamenu to the side on mobile #403698
Elliott
Inactive Moderator
Hey bertel!

Add this to your custom CSS.
```
#wrap_all { position: relative !important; }
```
Regards,
Elliott
February 27, 2015 at 10:09 pm in reply to: Any way to put a transparent box behind text? #403689
Elliott
Inactive Moderator
Hi Michael!

Try adding this to your custom CSS.
```
.av-parallax .av-special-heading {
  background-color: rgba(0, 0, 0, 0.5) !important;
}
```
If that’s not what your trying to do then take a screenshot and highlight the elements your trying to add a background to.

Best regards,
Elliott
February 27, 2015 at 10:04 pm in reply to: Body Background Colors and Textures Won't Change after using a custom background #403686
Elliott
Inactive Moderator
Hey!

I see the link colors your using and they are displaying fine on the front end. Can you take a screenshot and highlight what the problem is so we can get a better idea?

Be sure to clear your browser cache and view in different browsers as well.

Regards,
Elliott
- This reply was modified 10 years, 11 months ago by Elliott.
February 27, 2015 at 10:00 pm in reply to: Add custom class to [av_three_fourth first] #403684
Elliott
Inactive Moderator
Hi teeramusic!

No but there are other ways to target it via CSS. You could place it inside a color section and give the color section an ID.

Or you could just target the element like so.
```
.av_three_fourth.first {  }
```
If it’s the only one in the page.

Cheers!
Elliott
February 27, 2015 at 9:53 pm in reply to: Remove Easy Slider from mobile view #403677
Elliott
Inactive Moderator
Hi Brutalben!

Try adding this to your custom CSS.
```
@media only screen and (max-width: 767px) {
.home #av_section_5 .avia-slideshow { display: none !important; }
}
```
Regards,
Elliott
- This reply was modified 10 years, 11 months ago by Elliott.
February 27, 2015 at 9:49 pm in reply to: Section ID – Maps Section #403673

Elliott
Inactive Moderator

Hey erussell!

Can you send us a link to your page so we can take a look? You can set your reply as private if you wish.

Regards,
Elliott

February 27, 2015 at 9:45 pm in reply to: Bullet point and sidebar line colour change #403670
Elliott
Inactive Moderator
Hi Ivana!

For the sidebar try this CSS out.
```
.sidebar_right aside { border-left: 1px solid red !important; }
.sidebar_left aside { border-right: 1px solid red !important; }
```
For the bullet lists can you send us a link to your page so we can see which elements your using?

Cheers!
Elliott
February 27, 2015 at 9:40 pm in reply to: Can the sticky header be ignored on tablets too? #403668

Elliott
Inactive Moderator

Hi scotthco!

It looks fine on the Nexus 7. Does it look ok on your tablet if you use the official Chrome browser?

Regards,
Elliott

February 27, 2015 at 9:37 pm in reply to: Custom Color in Enfold 3.0 changes text-decoration #403666
Elliott
Inactive Moderator
Hey!

It looks like your typing them out manually. Try adding this to your custom CSS.
```
h2 a { text-decoration: underline !important; }
```
Best regards,
Elliott
February 27, 2015 at 9:27 pm in reply to: Mega menu hide mobile menu submenu prevents click through to parent item #403664

Elliott
Inactive Moderator

Hi!

Hmm, can you send us a link to your page so we can take a look?

You can also do this, http://kriesi.at/documentation/enfold/changing-the-menu-on-mobiles/, if you want to create a separate menu for mobiles.

Regards,
Elliott

February 27, 2015 at 9:24 pm in reply to: Wrap layout element in div or apply style #403661
Elliott
Inactive Moderator
Hey melissahodge!

Those are textblock elements correct? You can add the div inside the textblock.
```
<div class = "customClass">Your text goes here.</div>
```
And then style it like so.
```
.customClass {  }
```
Regards,
Elliott
February 27, 2015 at 9:22 pm in reply to: How do I import single templates (pages) from Enfold theme? #403660

Elliott
Inactive Moderator

Hi!

So some of your pages disappeared and your now sure how? Perhaps you sent them to the trash folder?

If they are not in the trash then perhaps they were permanently deleted. You should upload a backup in that case.

Best regards,
Elliott

February 27, 2015 at 9:20 pm in reply to: Blog featured image size #403658
Elliott
Inactive Moderator
Hi melissahodge!

You can use this CSS to have them all set to be full width.
```
.big-preview.single-big, img {
  width: 100%;
}
```
And if you use our blog posts shortcode you can set a specific image size for them to be cropped as.

Cheers!
Elliott
- This reply was modified 10 years, 11 months ago by Elliott.
February 27, 2015 at 9:16 pm in reply to: Contact Form Email Not Sending until I republish again #403654
Elliott
Inactive Moderator
Hi trezaei!

Hmm, not sure what could be going on there. Try contacting your hosting provider about this to see if they have any idea on what could be causing it.

Also try using different email addresses and browsers to see if that has anything to do with it.

Is Mandrill a plugin?

EDIT: Also check to see if it does the same in a contact form plugin such as Contact Form 7.

Cheers!
Elliott
- This reply was modified 10 years, 11 months ago by Elliott.
February 27, 2015 at 9:12 pm in reply to: How to use an alternate link color in text #403653
Elliott
Inactive Moderator
Hi annameis!

Since your just typing out the link manually you can set a color to it like so.
```
<a style="color: #81c54e;"></a>
```
If you want to do it via external CSS then try this out.
```
#main .container a { color: #81c54e !important; }
```
Cheers!
Elliott
February 27, 2015 at 9:08 pm in reply to: Audio player positioning issue #403649

Elliott
Inactive Moderator

Hey!

Are you setting those posts to the audio post format? If so then try setting it to the standard format.

If your still having trouble then send us a WordPress login and we’ll take a closer look.

Also make sure that your using the latest version of Enfold, 3.0.8, and that you deactivate all plugins while testing.

Cheers!
Elliott
Author

Posts

Viewing 30 posts - 9,691 through 9,720 (of 14,834 total)

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