Hi,

Ok, I’ll leave the thread open and wait for the login credentials.

Best regards,
Dude

Hey amanda-mdllc,

The tab content will always display below all tabs. If there’s a line break between the tabs because the width of the tabs exceeds the screen size the content of the active tab will be displayed below the last tab.

There’re two possible solutioons:

1) The easiest solution would be to split the tabs into several tab elements. Add just two tabs to each element/row. Then each row should display the tab content below the tabs. I’d recommend to simply duplicate the existing tab element, then delete tab 3 and 4 from the first element and tab 1 and 2 from the second element.

2) If you want to add 4 tabs to one element you can use this css code:

#top .main_color .tabcontainer .tab {
    max-width: 23%;
}

to resize the tabs. It will make sure all 4 tabs are displayed in one line

Best regards,
Dude

Hi,

I tried to log in but I get the error message “ERROR: Invalid username. Lost your password?”. Please check the login credentials.

Best regards,
Dude

Hi!

I could not log in (I get the error message “ERROR: The password you entered for the username XY is incorrect.”) however I’m sure these shortcodes are not added by our Enfold theme. The shortcodes all start with

[et_pb

which is not the prefix which we use for our shortcodes (we use av_).. A quick google search returns results which mention the page builder by Divi (i.e. https://www.relevanssi.com/knowledge-base/divi-page-builder-and-cleaner-excerpts/ ).

Please remove the Divi code from your homepage or activate the Divi page builder again to get rid of the shortcodes.

Regards,
Peter

Hi,

Maybe the issue is caused by a known bug in the themeforest api. To fix it use the theme editor (Appearance > Editor) and edit Enfold. Go to enfold/framework/php/auto-updates/ and open the class-pixelentity-theme-update.php file. Clear the entire file (remove the code) and copy the entire code from here https://pastebin.com/raw/epetJ1SG into the blank file. Afterwards save the file and the update should work.

You can also use ftp to update the file. Save the code from here: https://pastebin.com/raw/epetJ1SG to a file called class-pixelentity-theme-update.php. Then connect to your server via ftp, go to the directory wp-content/enfold/framework/php/auto-updates/ and overwrite the class-pixelentity-theme-update.php with the updated file you created before.

Best regards,
Dude

Hi,

Maybe the issue is caused by a known bug in the themeforest api. To fix it use the theme editor (Appearance > Editor) and edit Enfold. Go to enfold/framework/php/auto-updates/ and open the class-pixelentity-theme-update.php file. Clear the entire file (remove the code) and copy the entire code from here https://pastebin.com/raw/epetJ1SG into the blank file. Afterwards save the file and the update should work.

You can also use ftp to update the file. Save the code from here: https://pastebin.com/raw/epetJ1SG to a file called class-pixelentity-theme-update.php. Then connect to your server via ftp, go to the directory wp-content/enfold/framework/php/auto-updates/ and overwrite the class-pixelentity-theme-update.php with the updated file you created before.

Best regards,
Dude

Hi,
I temporarily fixed it by replacing line 137 in enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php

if($generated_files[$data['hash']] && $generated_files[$data['hash']] !== "error-generating-file")

with

if($generated_files[$data['hash']])

The detection if a file was generated successfully or not does not work properly on your server. We’ll look into it. If we can’t find a solution for your server we’ll probably add a filter to the detection function which enables you to bypass the detection. The file generation works flawlessly and the merged/compressed files are in the right folder and valid.

Best regards,
Dude

Hi,

Ja, unsere anderen Themes sind schon wesentlich älter als Enfold und daher von den Spezifikation nicht mehr interessant für viele Nutzer. Enfold wird laufend weiterentwickelt und optimiert – damit wir hierfür genügend Ressourcen haben und auch nachhaltig arbeiten können (daher nicht immer wieder neue Themes veröffentlichen müssen, um “neue” Kunden zu gewinnen), haben wir uns entschieden, über längere Zeit nur noch Enfold weiter auszubauen und die “alten” Themes bestehen zu lassen und nur mit Sicherheitsupdates, etc. zu versorgen.

Enfold ist auf Performance und Suchmaschinen optimiert, wie sonst kein anderes Theme in unserem Portfolio, daher ist es auch das beliebteste Theme :)

LG,
Peter

Hi,

Please use this css code to style the h3 in the sidebar:

#top #wrap_all .all_colors .sidebar h3.widgettitle{
 font-size: 14px;
}

and replace 14px with your custom font size.

Best regards,
Dude

Hi,

Great, glad I could help you :)

Best regards,
Dude

Hey griddler,

Please create us an admin account and we’ll look into it.

Best regards,
Dude

Hey Xinspirit,

I checked the products which are assigned to the “Secure Web Hosting” product category and you must set the “Catalog Visibility” to something different than “Hidden” (screenshot – see private data ). Otherwise WooCommerce won’t show these products on archive pages.

Best regards,
Dude

Hey dalboslampen,

Sure – please add this code to the quick css field or child theme style.css file:

#top.page-id-4885 .main_color .av-timeline-nav a span {
    background-color: #000;
}

and change the color value.

Best regards,
Dude

Hi,

Nein wie eingangs ausgeführt, geht dies aufgrund der Lizenzvereinbarungen und -bestimmungen mit Envato/Themeforest nicht. Es besteht (auch technisch) für uns keine Möglichkeit derartige Mengenrabatte einzuräumen.

LG,
Peter

Hey reyatmadi,

Please check if a plugin breaks your script. If it worked before it’s very likely a plugin script conflicts with your code.

If not please give us more details. Where can we find the code? How should it work? Where can/should we see the popup?

Best regards,
Dude