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  • February 16, 2021 at 4:12 pm in reply to: Mail Chimp integration stopped working #1281388
    DreamlandHomes

    Hi Victoria,

    We’ve been using the same form for 2 years. It’s not really custom, it’s a standard form from Mailchimp and just revised to only show certain fields. I have had my ISP tech support on it also, and he has confirmed that all connections are good and not blocked.

    The API suddenly started working again, so we’re not sure what’s going on. I do notice that the telephone field through mail chimp form is formatted to be ###-###-####, however when it is used through the theme, the formatting disappears and you can enter any sequence of numbers. Could that be effecting the form?

    February 12, 2021 at 3:48 pm in reply to: Mail Chimp integration stopped working #1280073
    DreamlandHomes

    I’ve completely disabled both security plug ins, and the form still did not work and the API is not accessible. I will reactivate them now.

    I have to temporarily shut down the registration link because we are getting bombarded with emails about it not working. I’ve created a dup in drafts.

    February 11, 2021 at 12:04 am in reply to: Mail Chimp integration stopped working #1279623
    DreamlandHomes
    This reply has been marked as private.
    February 9, 2021 at 10:34 pm in reply to: Mail Chimp integration stopped working #1279261
    DreamlandHomes

    Hi There,

    I’ve updated the theme successfully, but it has not fixed the issue. The form still does not work, and the API from Mail Chimp is not recognized. I’ve verified the API in the Mail Chimp side, and also confirmed that the contact list is linked to the site.

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Viewing 4 posts - 1 through 4 (of 4 total)