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Viewing 11 posts - 1 through 11 (of 11 total)
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  • May 16, 2017 at 6:07 pm in reply to: Problems with avia layout builder #794209
    dpierkes

    Hello Yigit,
    Thanks to the team and your continued support. Since we´ve updated to the actual enfold version (4.0.6) of today, evrything works fine for us.
    With kind rgds
    Guido

    We really appreciate your work and support!

    May 13, 2017 at 4:27 pm in reply to: Problems with avia layout builder #792738
    dpierkes

    Hello Team,
    wondering if you have any news for us?
    rgds
    Guido

    May 8, 2017 at 5:08 pm in reply to: Problems with avia layout builder #789717
    dpierkes

    Hello Kriesi,
    hello team,
    Sorry for my delayed answer, as written before, we stayed outside the office the last two weeks.
    We´ve switched off ModSecurity on the server of our client. The good news are, that we now have access to each page.
    The bad news, we still can´t save any changes. We´ve also tried using different browsers, clearing the cache and switched off all PlugIns.
    Please can you check again? LogIns are still working.
    Thanks, best rgds
    Guido

    • This reply was modified 7 years, 7 months ago by dpierkes.
    April 20, 2017 at 9:49 am in reply to: Problems with avia layout builder #780399
    dpierkes

    Hi Ismael,

    we´ve other installations working fine.Examples youll find in the private area…

    Best rgds

    Guido

    April 19, 2017 at 3:38 pm in reply to: Problems with avia layout builder #780022
    dpierkes

    Hello together,
    wondering if you have any news for me?
    Rgds
    Guido

    April 18, 2017 at 4:15 pm in reply to: Problems with avia layout builder #779444
    dpierkes

    Hello Andy,

    I´ve changed to php v 7.0 and also refreshed my cache. Sorry, still the same problems

    Rgds Guido

    April 15, 2017 at 6:12 pm in reply to: Problems with avia layout builder #778257
    dpierkes

    Dear Basilis,

    I can´t folowing your input. We have eactivated every plugin by itself and also deactivated all plugins together, without any result. The problem is still existing. Only switching to a standard or another theme is solving the problem;-(

    Waiting for further support,
    rgds

    Guido

    • This reply was modified 7 years, 8 months ago by dpierkes.
    April 15, 2017 at 3:53 pm in reply to: Problems with avia layout builder #778227
    dpierkes

    Hi Ricard,

    I´ve just updated the file you asked to do so, without any success. Plese can you check again?

    Thanks, happy eastern

    Guido

    April 13, 2017 at 9:50 am in reply to: Problems with avia layout builder #777149
    dpierkes

    Hi Ricard,

    I´ve deleated all old versions from enfold and just loaded up an actual version. The paths should be right now.

    Unfortunately, I can´t explain where the error message are coming from? In the folder “tinymce” we havn´t made any changes by ourself in the past.What can we do to solve this issue?

    In the private area you´ll find a LogIn for the FTP!

    Hope this helps…

    Rgds Guido

    April 12, 2017 at 11:02 am in reply to: Problems with avia layout builder #776572
    dpierkes

    Hi Rikard,

    first I´ve overwritten the old theme based on your request, without any success. After that I´ve installed the theme completely new and switched to the new theme at the wp-dashboard,. without any result.

    I´ve also emtied my browser cache and tried to used another browser. Additional I´ve deactivated all PlugIns. No result! Actual PHP Version is 5.6 and was running well before. Origin WP-Theme is running well.

    Hope this helps and you´re able to find shortly a solution.

    Best rgds Guido

    April 11, 2017 at 1:35 pm in reply to: Problems with avia layout builder #776000
    dpierkes

    Thanks for the fast reply. Please find new LogIn in the private area. LogIn was tested and worked fine…
    Best rgds
    Guido

    • This reply was modified 7 years, 8 months ago by dpierkes.
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Viewing 11 posts - 1 through 11 (of 11 total)