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Viewing 30 posts - 1 through 30 (of 52 total)
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  • in reply to: Color Section – Images disappeared #1425707

    Hi Rikard,

    You may close it.

    Thank you!

    Debra

    in reply to: Color Section – Images disappeared #1425679

    Hello Ismael,

    That worked great – thanks so much!

    Debra

    in reply to: Color Section – Images disappeared #1425594

    Hi Rikard,

    I apologize for the delay. I’m trying to decrease the font size for the header on Blog Posts Headings to 20pt. On mobile all of the letters run together. I have looked under Advance Styling and through the Support threads.

    Thanks again. I’m leaving you with the credentials again.

    Debra

    in reply to: Color Section – Images disappeared #1425335

    Thanks so much, Rikard! That totally resolved the issue!

    I guess my next question is: what code should I use then to reduce the font for the Blog headings to 22?

    Thanks again – always appreciate the customer service with Kriesi.

    Debra

    in reply to: Color Section – Images disappeared #1425313
    This reply has been marked as private.
    in reply to: Color Section – Images disappeared #1425312

    Hi Again,

    I’m at a loss. I’m in the site now and you can see by the private link I sent that it is https. (see below)

    I have purchased this theme over 30 times. I rarely have issues and when I do, you guys are able to help fix it. I just happen to need the Color Section or I would use a slider.

    Let me know what you think specifically the issue is and why the images suddenly disappeared.

    Thank you, Rikard

    Debra

    in reply to: Color Section – Images disappeared #1425299

    Hi Rikard – as always thank you.
    I set the site to https and also updated the theme. Still no change. Will you take another look?

    Credentials remain the same.

    Thank you,

    Debra

    in reply to: Color Section – Images disappeared #1425275

    Oh, by the way, You will find all of the missing images under the menu item: Our Projects When you go into edit – the images are all there. When you click preview – they are not showing up.

    Thanks

    in reply to: Removing the date for portfolio items #1415433

    if you click on the portfolio item to edit – you will see the date to the right of the page. I can’t find a way to remove the date. I can only edit the date.

    That is why it is on the footer too – under projects. I can send screenshots if needed and if you provide a link to do so.

    in reply to: Removing the date for portfolio items #1415432

    Good Morning, Rikard –

    The dates are on the Footer under Projects. I’ve included the link for you again. I’m also leaving you with login credentials.

    Thanks again,

    Debra

    in reply to: Gallery Navigation Controls: Will not go away #1414184

    Hi Mike,

    Worked perfectly! Thank you for fixing this and so quickly.

    Debra

    in reply to: Header – Main Menu Padding #1405101

    Thank you Rikard!

    Worked like a charm!

    Very appreciated. You saved me hours trying to figure it out. :)

    Have a great day – evening.

    Debra

    in reply to: Submenu Padding #1404150

    Hi Rikard,

    Yes, you may close the ticket – thanks again. I appreciate the timeliness!

    Have a great day!
    Debra

    in reply to: Submenu Padding #1404108

    Hello,
    Worked GREAT!

    Thank you,

    Debra

    in reply to: Special Heading Unable to Space Text #1393983

    Hi Rikard,

    Yes, please close it. You all fixed the problem.

    Thanks again –

    Debra

    in reply to: Special Heading Unable to Space Text #1393954

    Hi Nikko,

    Thanks so much! I didn’t expect that WP plug-in would give an issue,

    Have a great day, and thanks again.

    Debra

    in reply to: Special Heading Unable to Space Text #1393846

    Hi Nikko,

    Thank you, I appreciate the assistance – please find the credentials below.

    Debra

    in reply to: Enfold: When Editing, Blocks Disappear #1337908

    Hi Ricard,

    Perfect! Thanks for speedy assistance!

    All best,

    Debra

    in reply to: Enfold: When Editing, Blocks Disappear #1337854

    Thanks Ricard,
    Unforntunately the theme came with with that html markup in the content. It allowed me to remove it from the other page that the theme had it on – When I try to delete it I lose the content I created. I really don’t want to have to spend the time redoing what I’ve already done as this has already caused me a great deal of time. Anything you can do on your end to assist?

    Thanks,

    in reply to: Installation Failed – No css.stylesheet #1282935

    Hello:

    I’ve download and used nearly every demo over the past four years and there is definitely a problem with theme: Restaurant One Page Demo

    This is the second time I have tried to use this demo and it’s weird. It is missing CSS for sure. I’ve checked for updates, uninstalled and re-installed. Tried zipped and not. Will you look at this particular demo theme on your end? The last time I had issues it was with this demo theme and I had to use another because nothing worked. My client wants this particular theme.

    Thanks very much,

    Debra

    in reply to: My site is not responsive. #1262182

    Hello,

    Im working with an Enfold theme and when I set the Images to ‘Fixed’ rather than scroll the images are not responsive on the site. Will NOT show up on mobile.

    I have updated the theme, tried everything I can think of. I see that others have had this issue, but I don’t see a resolution.

    I’ve provided credentials for you to take a look and I left the very last image as ‘fixed’ so that you can see what’s happening. I had to add an image block for the others because the site has to remain live for my client. If not, only the first (scroll) photo and the image block will show on mobile as responsive.

    Hoping you can help – the fixed photo appearance is the only reason my client wanted this particular theme.

    Thank you –

    in reply to: Enfold Theme Fatal Error | Bug Gutenberg #1244398

    Hi and thanks.

    5.5.1

    The latest version which is why it crashed. When using Enfold theme lately and there is a new WordPress update – we have fatal errors almost always related to Gutenburg.

    Has anyone checked this out on your end?

    in reply to: Fatal Error in Appearance/Theme Editor/built-in CSS editor #1243440

    Done.

    Thanks

    in reply to: Fatal Error in Appearance/Theme Editor/built-in CSS editor #1242903

    Same here:

    I have updated the theme. I reported a problem with Ricard last week. When I with from Block to Classic it immediately causes errors and this has been happening with the Enfold theme for a long time.

    Will you please send the link to update and best practice for update – I’m willing to try again? I downloaded the link from your site.

    Todays error on multiple sites of mine.

    Error Details
    =============
    An error of type E_ERROR was caused in line 563 of the file /home/customer/www/garysofwhitelake.com/public_html/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg.php. Error message: Uncaught Error: Call to undefined function gutenberg_can_edit_post_type() in /home/customer/www/garysofwhitelake.com/public_html/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg.php:563
    Stack trace:
    #0 /home/customer/www/garysofwhitelake.com/public_html/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg.php(423): Avia_Gutenberg->can_use_block_editor(‘post’, true)
    #1 /home/customer/www/garysofwhitelake.com/public_html/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg.php(458): Avia_Gutenberg->init_force_classic_post_types()
    #2 /home/customer/www/garysofwhitelake.com/public_html/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg.php(533): Avia_Gutenberg->get_force_classic_post_types()
    #3 /home/customer/www/garysofwhitelake.com/public_html/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg.php(661): Avia_Gutenberg->force_classic_editor(‘page’)
    #4 /home/customer/www/garysofwhitelake.com/public_html/wp-includes/class-wp-hook.php(287): Avia_Gutenberg->h

    in reply to: Big Bug: Block vs Classic Editor Error #1241682

    I included a link – user and pw for you to check it out.

    Mucho Gracias.

    This reply has been marked as private.
    in reply to: Enfold Restaurant Theme Uploaded – Missing Mucho content #1237952
    This reply has been marked as private.

    Hi Rikard,

    I’ve never had an import go so wrong with Enfold either. Which is why I keep trying. I have a few restaurants that I’m creating their websites and would like to use this theme – so yes, if you can figure it out – that would be much appreciated.

    I tried the theme three times now. It just keeps getting worse. LOL

    I’m providing verified credentials below.

    Thank you, Rikard –

    Debra

    This reply has been marked as private.
    This reply has been marked as private.
Viewing 30 posts - 1 through 30 (of 52 total)