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It works!
I don’t understand. I deactivated all plugins and the scroll-back button disappeared. The I reactivated all plugins and it still works fine!!!!
Another strange mystery not solved but the problem is ;-)
Thanks for your help Jordan.
You can close the ticket
Jordan,
Why did you ask me for the admin credentials if you don’t even verify how the script has been added? It has ever been at the top.
I found another solution on WPML support. You can close this ticket.
Thanks for your help John
Thanks Jordan,
I added you code in the quick CSS then cleaned all server and browser 1caches but the button is still there :-(
Hi Jordan,
The site is https://certimail.caHi Rikard,
I forgot to put the admin credential in this ticket as I put them in other tickets.
Please check it out fast, showing French titles in English website hurts my brand heavily.
Thanks in advance,
Philippe
Hi Jordan,
I want to let you know that the problem is now solved. I can’t understand it took days and days before being visible from our side. But your solution worked ;-)
You can close this ticket
Even if I believe you without a doubt as you sent a screen grab. I can’t understand how you can see three fields from your side when we all see five. I am almost as anxious to understand this mystery than to solve this bug ;-)
Hi Jordan,
Sorry to bother you but the bug is not solved. The caches have been cleaned, days have passed and we even moved to another server but we still have five fields in the Mailchimp subscription form in our French footer :-(
Can you find a solution please?
Forget my last request. It’s ok.
Thank you very much for your help and support Jordan. Even if I can’t see the solution yet ;-) I will wait until the cache is updated to see the new version with three fields ;-)
Can you tell me if somebody is managing the other two tickets i opened before this one?
I don’t understand as I still see the 5 fields ;-)
So I suppose there’s some caching somewhere I can’t clear.
How can I make those fileds more visible?Hi Jordan,
Thanks for the support but it doesn’t work.
It puts all the field in black but they’re still there and the mandatory fields are hard to see and fill. :-(
Thanks a lot, John. It works perfectly.
I have a bigger problem still pending in the forum, could you take a look at it or ping your colleague in charge ?
Hi Nikko,
I thought my problem was solved but in fact, it is not.
All the icons I have imported from Fontello or Flaticon appear as empty boxes or Chinese characters when they should be graphical icons.
The problem occurs both on Icon Selector interface and on the web page.
I set a test page to let you see easily the problematic result.As our website must be launched this weekend, I am a bit stressed by this problem.
Hi Nikko,
You will see the problematic icons in the icon box and icon list
Hi Vinnie, I just found your solution and applied it but it seems to not work anymore as you can see on my blog.
I copied your code as is in the Child functions.php but I have still very short excerpts for my blog entries :-(
Any tip for me ?
Hi Andy,
Here are the two images :
What I have with the Notification Box https://www.dropbox.com/s/y3bh2gutkuijlxi/Enfold%20Notification%20Box1.png?dl=0
What I want https://www.dropbox.com/s/82yeund0qf7e2cd/Enfold%20Notification%20Box2.png?dl=0
Waiting for your feddback
Philippe
Hi Elliott,
Thanks fir the follow-up.
I send you a private link to the page with the notification box (not yet published).
I would like to break the paragraph after the exclamation mark and to have the icon a little bit larger if possible. The icon can be vertically centered as it stays aligned with the text.
