Hello Rikard,

I have temporarily removed the recommended script:
.html_header_top.html_header_sticky #top #wrap_all #main {
padding-top: 0px !important;
}
>> But then a white bar appears at the top where the header is: see view now: https://emmerams-muehle.de/vcard_julian-kinner/
in comparison to the view before with the script mentioned above: see screenshot: https://emmerams-muehle.de/support/header.png

How can I remove this bar without using the aforementioned problematic script? The header should only not appear for this one page.

Best regards, Diana

Hi Ismael,

Yes sure, I first tried to set this via the default settings Advanced > Responsive > Element Visibility. The only problem is that the settings for the tablet landscape format (between 768px and 989px – e.g. tablet landscape format) do not work for the iPad in landscape format and the desktop version is still displayed here.
That’s why I added the additional CSS.
As I said, it is now also displayed correctly on the i-pad in landscape format for the test page https://elianafe.de/home-support/: but in order for it to be displayed, I also have to deactivate the option “Hide on large screens (wider than 990px – e.g.: desktop)” for the second image slider with the ID #tabletquer-header in the standard settings Advanced > Responsive > Element visibility.

And so it now works on the ipad-tablet landscape format, but not on the desktop PC: because here the image slider is now displayed 2x below each other, although I have defined in the CSS that the image slider with the ID #tabletquer-header should be hidden:
#top.page-id-9907 #tabletquer-header { display:none !important; }

Could you please help me so that it works correctly again on the desktop PC?
Best regards, Diana

Here is a link to the screenshot of the mobile view of the Press subpage: https://elianafe.de/support/flags-press.png

Thanks Mike, now I understood and could change it accordingly. Many greetings, Diana

Thank you Mike! Yes it works pertfectly now!
best regards, Diana

Dear support team, thank you very much for the help to display the images. I have now optimized the size a bit and the first preview is already quite good: http://repaireliana.elianafe.com/

2 things are not yet as they should be:
1. the linking: the entire image should work as a button as a link. Unfortunately this is not possible at the moment. If you move the mouse quickly over the image, no link is displayed at all. Only if you search longer with the mouse on the image and you reach the exact center of the image, the hand symbol appears at some point and the link is active. However, it should be the case that the entire image is active as a link. How can I achieve this?

2. a vertical line appears between the images. How can I remove this?

Thanks for your help
Many greetings, Diana

Hello Nikko,

thank you very much for the tip. I have now linked the local Google Fonts in > General Styling under the tab >Fonts (see https://hausverwaltung-denhoefer.de/support/fonts1.png
and then in > General Styling under the tab >Typography as recommended all switches to the fonts active. see: https://hausverwaltung-denhoefer.de/support/fonts2.png

The appearance in the browser is unfortunately the same again: https://hausverwaltung-denhoefer.de/support/fonts4.png

I really don’t understand it at all. I have already used this font locally on many other websites, it was never a problem. Why it displays the font so thin this time is truly a mystery to me.
What else could it be? Could you please help me?

I have now temporarily left the link to the GoogleFonts for the next few hours, maybe you can understand it better.

Best regards Diana

Dear Support Team,

Unfortunately, I have not received any response to my last two inquiries. Could you please help me further?
Best regards, Diana

Actually, the cookie banner is displayed when you first open the page. Otherwise, there is a white bar at the bottom left that displays the Cookie Banner consent options then. Cookie settings can also be entered via the cookie policy (bottom right).

Have you found the setting?

Sincerely, Diana

Dear Mike

the script works perfectly, both for the mobile and the tablet portrait. Thank you very much!
Best regards, Diana

Hello Mike,

The screen resolution on the i-pad is 810 x 1080 px according to the link you sent me. The browser I use on the i-pad is Mozilla Firefox version 112.2. The i-padOS version is 16.1.

Does this help to find the problem?
Many greetings, Diana

Hello Mike,
thank you very much for your answer.
On the tablet portrait it works perfectly with your script now!

Only on the tablet landscape (yes I use an i-pad) I unfortunately still have the problem that the image is displayed only once and that between the 2nd and 3rd grid row. In all other grid row sections the field remains empty: see screenshots:

– Grid Row 1: Tablet landscape: http://neu2.dc-gmbh.com/support/2/1.jpeg (Link to it: http://neu2.dc-gmbh.com/#design-engineering)
– Grid Row 2: Tablet landscape: http://neu2.dc-gmbh.com/support/2/2.jpeg (Link to it: http://neu2.dc-gmbh.com/#visualisierung)
– >>> Grid Row 3: Tablet landscape: http://neu2.dc-gmbh.com/support/2/3.jpeg (Link to it: http://neu2.dc-gmbh.com/#modelling) !!!! here the image appears once ! but with half the view of grid Row 2 and the other half of grid row 3!
– Grid Row 4: Tablet landscape: http://neu2.dc-gmbh.com/support/2/4.jpeg (Link to it: http://neu2.dc-gmbh.com/#corporate-design)
– Grid Row 5: Tablet landscape: http://neu2.dc-gmbh.com/support/2/5.jpeg (Link to it: http://neu2.dc-gmbh.com/#personalagentur)

I have already cleared the cache of my i-pad several times, so that can’t be the problem.
Can you help me here please?
Many thanks and greetings, Diana

Translated with http://www.DeepL.com/Translator (free version)

Dear support team,

I was now able to solve the problem myself: there was a connection with the plugin WP Fastest Cache. When I deactivated it, the font display was correct again.

Does ENFOLD often cause problems with this plugin?
Can you recommend me another cache optimization plugin that works here?

best regards Diana

Hi Mike,

Thank you for your recommendation and Yes, it works if I set the background image to “scroll”.
I am using ipadOS version 16 and the browser is Mozilla Firefox.

Thanks again and best regards, Diana

Thank you ismael. That works perfectly.
best regards, Diana