Hey tidusuper91!

Add the entire javascript snippet into the google analytics field instead of just the tracking number. The theme only adds in the code as a fallback if the user didn’t add in the full snippet.

Regards,
Devin

Hey smorrone!

You can change the default icons used for things with this: http://kriesi.at/documentation/enfold/change-icon-used-for-standard-theme-elements/

And add in your own icons with http://kriesi.at/documentation/enfold/adding-your-own-icon-fonts/ .

If you wanted to use image based icons then I would suggest using a third party plugin instead since the theme only uses font based icons.

For the separator, you can do something like this:

.home .avia-builder-el-11:before,
.home .avia-builder-el-15:before{
    content: '';
    height: 220px;
    border-left: 2px solid #B83B3B;
    display: block;
    position: absolute;
    left: -30px;
    visibility: visible;
}

It doesn’t have full browser support since its using :before but it will work in most modern browsers. Just make sure that you put it inside a desktop only media query (see example in the css>custom.css file of the theme files) so that it doesn’t show up on mobile/tablets unless you want it to of course.

The css is targeting those specific elements on that home page so if you move things around it would need to be changed.

Best regards,
Devin

Hi!

You need to add categories to actually see a CPT category in a selection.

Regards,
Devin

Hi!

I just tried it out on my end but didn’t get the same issue. Can we see the site/pages live where its happening?

Cheers!
Devin

Hey nerkasa!

1) Unfortunately that isn’t something the theme really supports. You can make the change to allow it to run but we have and will never support any issues that might come from doing that.

2) You can use shortcodes in your posts to create layouts they would just be more manually created. You can look into other plugins that allow post templates but I don’t know of any off hand as most authors have moved away from doing that kind of thing.

Editing the file in a child theme will not actually effect the parent. Child theme file hierarchy doesn’t automatically replace every file, it only replaces those that WordPress would recognize as being child replacements.

For your specifics:
a+b) You can try them but we have no support for the change.
c) See above, it would need to be done in the parent or with a custom filter function.
d) We have never used it ourselves so not sure what could or might happen.
e) See above with shortcodes.
f) Never. Posts in general are kept theme modified as little as possible to keep the post data intact so that users aren’t losing their entire WordPress installation when they switch themes. Pages are typically expected to need re-building or editing when switching themes but posts should transition without issue.

Regards,
Devin

Hey tlow87!

Can you elaborate a bit on what isn’t working? Is there another category that is supposed to be showing?

Cheers!
Devin

Hey!

I don’t see the css on your site which is probably why it isn’t taking effect.

Regards,
Devin

Try using the regular youtube url and not the youtu.be url. Eg https://www.youtube.com/watch?v=i_H4qNNHZgs in the field for the video background.

Also one thing to note is old versions of Safari are typically universally not supported unlike IE versions like IE8 or IE9. Safari on windows is also completely unsupported now since Apple dropped development on it long ago.

Hi DaveL77!

You don’t need to install bbPress for anything so removing the plugin is fine but removing the folders will do nothing for performance. The folders being there don’t actually effect performance or anything.

Regards,
Devin

Hi!

You can post screenshots here by adding them to an external image hosting service or just on your server then adding the link to them here.

For the backgrounds, if we can see a live example without needing to log in or jump through hoops we might be able to help but it isn’t really something covered under normal support.

Regards,
Devin

Hi!

That has to do with your customization and not anything to do with the theme. You made the logo container bigger than the header so its div is on top of the menu below and that prevents the user from being able to interact with your navigation.

Regards,
Devin

Hi!

Are you using the Advanced Layout Builder to edit your pages or the visual editor with shortcodes? The two aren’t able to be used together but if there is something allowing you to use both then that might explain your issue.

Regards,
Devin

Hi ShortieD!

They are disabled on mobile/iOS by default. Kriesi found after the initial release that iOS had some major issues rendering them.

For the video, you should use the fallback image option so that there is content displayed when the video is hidden by the theme (since it doesn’t work on iOS).

Regards,
Devin

Hey avsurganov!

Was the customization done as a plugin or directly to the WooCommerce plugin? Its a bit hard to say what could be causing a conflict without knowing how it was originally customized.

Regards,
Devin

Hey!

Only self hosted videos will run into issues but those with youtube/vimeo should have no cross browser issues and so far we’ve not had any reports of them not working.

One thing I am seeing is a single instance of a video returning a 404 error though with the video playing I can’t see why that would or should be happening. What url are you using in the section background right now?

Best regards,
Devin