Clear it and turn it off completely. If you check the source of the page its still pulling up a cached version.

On LayerSlider itself have you done anything with custom transitions, choosing specific transitions for slides or anything like that?

There are no errors to go from so its incredibly odd from our standpoint unfortunately.

Hey DanielGruppen!

For theme customization beyond what the theme offers you can hire a freelance developer from somewhere like Codeable or Envato Studio.

The color change on the tabs can be done by adding the following CSS to your Quick CSS (located under the Styling Tab in the theme options) or the custom.css file in the css folder of your theme files:

.js_active .top_tab .tab {
background: #c00;
color: #fff;
}

Best regards,
Devin

Hey!

Set the image background for the section and check the box to hide the video on mobile devices:

For the button link issue what iPhone version, OS version and does nothing happen when you press a nav menu item or something else?

Cheers!
Devin

You can tell LayerSlider *when* to start responding and what size the inside of your layers should be set to (the layers container in your image).

But its global so once it starts responding it does so all the way down to the smallest size.

Play around with them for sure as you might be able to find a happy medium where you can use the responsive under setting in conjunction with a container size and layout of the layers in the slideshow.

Can you try clearing your WP Super Cache cached data, disabling and clearing any minified files and then giving it another try?

Hey Zeng!

Definitely not working for me either. Not sure if this is a new element that wont have support for IE8 or something like that (it would be a first) but I’ve posted it as a bug on our internal tracker for Kriesi to look into.

Best regards,
Devin

See if you can compare the current server setup with the old server. PHP version, memory allowed etc.

Hi!

Although the screenshot isn’t coming through as far as I know the plugin doesn’t allow the background to be positioned with in it. You would need to crop the image on your own using image editing software and then upload it.

Best regards,
Devin

Hey!

It should be getting cropped based on the functions within the theme for creating thumbnails. You can change them with this plugin and also do the image regeneration that is required from the plugin as well: http://wordpress.org/extend/plugins/simple-image-sizes/

It should be 710×575 by default which comes from this line:

$avia_config['imgSize']['gallery'] 		 		= array('width'=>710, 'height'=>575 );

Cheers!
Devin

Hey johnfash!

No, you can’t edit from within WordPress using the normal page editor. It can only be edited via plain text either from the WordPress admin area where you can edit the theme files directly (404.php) or via FTP by download the file to your computer, editing, then reuploading to the server.

Best regards,
Devin

Hey reederjack5252!

What settings are you saving for the h5? Looking at the css file that gets saved when you change a style option I don’t see anything for the new style there.

http://christyreederphd.com/wp-content/uploads/dynamic_avia/enfold.css

Regards,
Devin

With WordPress installed in the WordPress folder on your server the home page is coming up correctly in that sub folder. Eg, yoursite.com/wordpress/

Was there ever or is there now a second WordPress installation in your root folder on the server?

The login at /wordpress/wp-admin logs me in fine but your settings in WordPress>Settings>General show the Site address as being at /wordpress

Looks like you may have a CDN running. Clear its cache and then go to WordPress->Settings->Permalinks and change them to default. Save, then save 2-3 more times.

If things are showing up fine you can re-save your permalinks to what you had previously.

Our average response time right now is 7.25 hours. As far as I know its right up there with the fastest for any theme author. So while you may think us unresponsive, we are answering hundreds of requests a day. We also handle them in the order they come in. So each time you self respond it pushes your topic to the end of our queue.

We occasionally (like now) will go back through recent topics to check for emergencies.

As for your issue, the images, as far as I can see, are not getting cropped beyond what the slideshow settings would do under normal circumstances (slight edge cropping).

You can adjust the slideshow to fit your image dimensions more tightly by changing when it switches to responsive at the image width size. If all images are the same width it should in theory prevent any cropping.

Elements that you want to keep visible, like logos, text etc, should be a bit off the edge for those instances where the edge gets cropped (and in general because padding is better to look at).

Edit: As an aside, I didn’t see the second set of login credentials until re-scrolling through a moment ago. I changed the responsive under __ width to the size of your first photo which should tell LayerSlider to start scaling the slideshow at the point where it would have previously just hidden the edges.

• This reply was modified 10 years, 4 months ago by Devin.

Hey!

Yep, definitely not obvious enough (or at all) on a macbook. I’ll tag Kriesi on the topic so he can tweak the dropdown a bit.

Regards,
Devin