Forum Replies Created
-
AuthorPosts
-
Hey!
Where are these items? I can’t tell what part of the theme this is from the screenshots. It looks like an outside plugin but I’m not sure where to actually display them to see if its something we could quickly help with.
Cheers!
DevinHi kaMai!
Support is actually voluntary for all ThemeForest products. But I will tag the topic for Kriesi to take a look at. After going through the last few posts you’ve made its clear you are not happy with the product, support or in how we are trying to help answer your questions.
So for now, yes I will be closing this topic.
Regards,
DevinNovember 23, 2013 at 6:10 pm in reply to: Child-theme does not call /config-templatebuilder/config.php #192289Yes, I do and the fact that it is not a feature is the standard for communicating that. Its the same reason that all of the browsers the theme supports is listed on Themeforest and all of the plugins that have specific support are listed as well.
Features that are supported expressly are shown on the themes page so buyers can understand what they are purchasing beforehand. Those items that are not featured are not listed.
Child themes, while powerful, are not the best solution if you are doing heavy customization to a theme. What I would suggest you do is keep a change log for your install of those changes and code you have modified in the parent’s framework. That way, updating the theme is pretty straightforward unless a file is completely removed from one version to the next.
November 23, 2013 at 6:03 pm in reply to: Next Bug – remove / rename of categories for custom-post-type not possible #192288Hi!
Again, I don’t understand what your issue is. Enfold does not have anything to do with how you have set up custom post types. We are not WordPress general support and if you have questions about custom post types, custom taxonomies or something like that we are just not the place to answer them.
If you have theme specific issues we’ll do our best to help. Misquoting us or trying to insinuate something that we have not said is not appropriate for the support forums so please keep that in mind.
Best regards,
DevinHey!
You would need to edit those specific items throughout all of the theme files. There are already schema items in place for most things which is what it looks like you are asking but there is no one single place we could instruct you to add in things like that.
If you feel it is a must-have for your site then you would need to look into a freelance developer to modify the theme files for you.
Best regards,
DevinGlad we could help. Let us know if you have any other questions or issues.
November 23, 2013 at 2:48 am in reply to: Child-theme does not call /config-templatebuilder/config.php #192190That is *not* something we can support at the moment since the advanced layout builder is not yet designed to work on other custom post types without issue.
However, the most straightforward and easiest option is to just change that in the parent. We don’t have anything in place to easily hook into the function to add in the template builder to other post types from a child because it isn’t supported yet.
Hi!
You can get a much better response time by upgrading to a better server. Running the test just now gives me:
In our test, your server responded in 1.4 seconds. There are many factors that can slow down your server response time. Please read our recommendations to learn how you can monitor and measure where your server is spending the most time.
This is listed as the only item that should be fixed. The script warnings are all scripts not from the theme and under prioritize visible content all items are shown as passing right now.
Regards,
DevinNovember 23, 2013 at 2:36 am in reply to: How Can I Add Additional Layout Element Sizes (i.e. 2/5, 3/5, 4/5, 1/6. 2/6 etc) #192188Hey discover_peppermint!
You would need to add them into the config-templatebuilder>avia-shortcodes>columns.php file. Unfortunately a walk through of adding them in is far beyond what we could assist with via support so if you have questions you will need to direct them to a freelance developer.
We plan to add in some additional options in the future for columns but for now the ones that are live are the only ones available.
Regards,
DevinHi!
Make sure to watch the video I referenced above for a quick visual and walkthrough: https://vimeo.com/channels/aviathemes/77433498
You are not going to be adding a blog element, you are adding the Fullwidth Masonry element and then selecting the posts to display.
Best regards,
DevinNovember 23, 2013 at 12:12 am in reply to: Next Bug – remove / rename of categories for custom-post-type not possible #192151Hey kaMai!
I’m not sure what you mean. The theme has nothing to do with any custom post types you have set up.
Best regards,
DevinHi spatton!
You can limit a search to a specific custom post type but I’m not sure about a category within that. You could try asking on the WordPress general support forums or looking for a plugin that has custom post type search options as well as for custom taxonomies.
Cheers!
DevinNovember 22, 2013 at 7:19 pm in reply to: Creating child theme after developing main Enfold theme #192009Hey murphy88!
Without knowing what you have modified in the parent theme files there isn’t a clear answer. Once you have a child theme active you can import the parent theme settings to it from the main theme options but that doesn’t copy over modified files.
So for the child theme you would then need to copy over any changed files. If you modified anything outside of that you may have issues since the parent theme is including those files and not the child. Anything in the root or includes (except the admin folder) should replace the parent automatically.
Regards,
DevinNovember 22, 2013 at 6:10 pm in reply to: Menu items using #anchor tag links do not set correct menu state after clicking #191926No, not at the moment. There are a few big features that Kriesi is still finishing up last he talked about it.
Hi ChadRichardFlorida!
You should be able to do it with:
#menu-item-4535 > ul.sub-menu { visibility: visible !important; opacity: 1 !important; }
You can add it to the desktop only media query in the custom.css file in your css folder so that it only effects screen sizes above 767px wide as well.
Cheers!
DevinHi coverport!
Here is the intro video for using the new masonry elements: https://vimeo.com/channels/aviathemes/77433498
You will need to not have a blog page chosen from the theme options and instead just output the blog using the masonry blog element on the page you want to be your main blog page.
Regards,
DevinNovember 22, 2013 at 4:54 pm in reply to: Textbox – Not Able to Access Code/Content *Pictures* #191894Hey murphy88!
Sounds like you may have entered the code into the Text tab of the text box with nothing else there. WordPress will by default wipe out raw code/script from the text box when you save.
You should be able to add in text above the item but WordPress may still wipe it out each time you go to edit the item. Your best route would be to make the script a custom shortcode so that you can enter it into the regular editor or use a plugin to do the same.
Regards,
DevinNovember 22, 2013 at 4:49 pm in reply to: Menu items using #anchor tag links do not set correct menu state after clicking #191893Hi misterhee!
There will be improved anchor highlighting in the next release with the inclusion of a new script for it so that you can do both a one page layout and have menu items with outside links.
Regards,
DevinNo, that is not possible within the current plugin limitations.
I have no idea why it could be causing a conflict like that as it really shouldn’t be altering the page output at all. Its strange that its the cause at all since all of the theme code is wrapped in its own class to prevent conflicts.
Hey!
You’ll need to first increase your WP Memory limit to make sure that isn’t the issue. See: http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/
And second, please update your theme files to the most recent version as you are out of date for the past few round of updates, bug fixes and new features (as well as WordPress 3.6+ support).
For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750
Best regards,
DevinMy guess is the server is hitting is limit on how much data can be saved at once (max_input_vars) because of the large number of menu items. You can save the menu from the manage locations section (which I’ve done now) and then talk with your hosting provider about either modifying your php.ini file to have a larger max_input_vars number or if they can make the change on their end for your account.
I’m getting the exact same thing on that page. Portfolio items are working exactly as they should.
November 22, 2013 at 4:15 pm in reply to: How do you fix product default menu and page numbers that arent working? #191870Which part isn’t working? If you have any server side caching or WordPress plugins for caching then please clear their saved data so any css changes will be reflected live.
Hey!
Can you first try updating your theme files to the most recent version so we can make sure it isn’t a previously fixed issue.
Regards,
DevinNovember 22, 2013 at 4:11 pm in reply to: Default Editor: "Blog Beiträge – Post Tags" doesn´t work #191866Do your posts have featured images set for them? The grid will not work without the items having featured images. The 4th photo doesn’t work for me so I can’t see what the output is so that is just a somewhat blind guess.
Hey bayigile!
As far as I know the best way to make sure you can use comments is to use the regular visual editor and shortcodes to get your layout.
The advanced layout editor creates layouts exactly as you see them in the builder so when there is no comment element there is no way to make sure the output is added in correctly at the moment.
Cheers!
DevinNovember 22, 2013 at 4:07 pm in reply to: child theme – adding code to the functions.php breaks my site #191861I tried cleaning it up and removing spaces but everything works without the action remove/add.
Hi!
You can either use percentages for the left values on the daily special items or move it further into the slide container if you don’t want it to ever get cut off.
The plugin attempts to re-position things as best it cant for the various cut off points (desktop, tablet, mobile) but being right up to the edge of the frame like that it doesn’t have any real wiggle room.
On the yoga page, the issue isn’t really fixable. The way the responsive grid works is that items will adjust into full width items as you get down to mobile. Each row of columns will go in order from left to right. So if you want the title of a pose to stay with the content then it needs to be inside the same column block.
Regards,
Devin -
AuthorPosts