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Hi Rikard,
The site loads fine when I load it in a private/incognito window in Firefox. Oddly, it now appears to be loading OK in a regular Firefox window as well.
Thanks.
David
Hi Nikko,
Since my note yesterday I’ve done some additional testing and it appears that this issue may only be affecting Firefox (desktop). The site looks fine in Chrome. Here’s the link: https://davidguggenheim.com
Thanks as always for your help.
David
I’m alarmed and offended that a user would be permitted to use the handle “antisemitism.” You have a wonderful theme and team. Please don’t allow such overtly antisemitic, racist behavior to offend your loyal customer base and debase your brand. Thank you.
Sorry, perhaps I was not clear. The problem is not solved.
When I change the theme from Enfold to Twenty Nineteen, the back end works fine. However, when I change back to Enfold, the problems return.
I also noticed the following errors in Woocommerce/Status/Logs:
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2019-07-16T13:25:38+00:00 CRITICAL require_once(): Failed opening required ‘config-wpml/config.php’ (include_path=’.:/usr/lib/php7.2′) in /homepages/32/d788783783/htdocs/mysite/wp-content/themes/enfold/functions.php on line 29
2019-07-16T13:26:08+00:00 CRITICAL require(): Failed opening required ‘php/inc-autoconfig.php’ (include_path=’.:/usr/lib/php7.2′) in /homepages/32/d788783783/htdocs/mysite/wp-content/themes/enfold/framework/avia_framework.php on line 39
2019-07-16T13:27:09+00:00 CRITICAL require(): Failed opening required ‘/homepages/32/d788783783/htdocs/mysite/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php’ (include_path=’.:/usr/lib/php7.2′) in /homepages/32/d788783783/htdocsmysite/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 177
2019-07-16T13:29:09+00:00 CRITICAL require(): Failed opening required ‘/homepages/32/d788783783/htdocs/mysite/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php’ (include_path=’.:/usr/lib/php7.2′) in /homepages/32/d788783783/htdocs/mysite/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 177
Finally, I am unable to automatically install any new plugins. The following message is thrown at the top of the “Add Plugins” page when I try to install a new plugin:
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Installation failed: <!DOCTYPE html> html, body, #partner, iframe { height:100%; width:100%; margin:0; padding:0; border:0; outline:0; font-size:100%; vertical-align:baseline; background:transparent; } body { overflow:hidden; } <!– Following Meta-Tag fixes scaling-issues on mobile devices –> document.write( ” + ‘<\/script>’ );
Thanks for your reply, Rikard. I’ve provided the credentials you requested.
You’ll find the problem occurs especially when selecting “Installed Plugins” or “Add New” plugins. It will usually white screen. After refreshing the screen multiple times and/or clearing the browser cache, the white screen clears and the page finally appears (usually). It’s inconsistent and not something I’ve encountered previously. This is my 4th installation using Enfold on 1and1 and have never had this issue previously. Again, thanks.Thank you, BeyondBOLD! You rescued me after a day of agony trying to figure this out.
I can also confirm that the Avia advanced editor
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spins when the Wordfence firewall is active
works when the Wordfence firewall is disabledThanks, Elliott. The responsive scaling problem is fixed. Turns out I hadn’t properly set the “Responsive Under” parameter.
Also, I tried to insert the code above to remove the whitespace but it had no efffect. I pasted all of the above into the top (large) codeblock element section entitled, “Code Block Content. Add your own HTML/CSS/Javascript here.” DId I paste it into the correct field?
Again, thanks.
