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Hi Vinay,
It looks like the issue has been resolved, but I did not go in and modify anything. I’m guessing that someone from your company did, because now all of my plugins are activated instead of Jetpack. Is this a Jetpack issue? I would really like to have that plugin activated, since it is the most central plugin to any WordPress site. Please advise.
Hello,
Here is the reply from the people at my hosting service. Can you please apply this fix to my site in the correct place?
I carefully checked the settings of the theme, but I could not find anything wrong. After that, checked in google about similar problems and it seems that a lot of users are facing the same issue. In most cases the problem is resolved as explained in the article:
https://kriesi.at/support/topic/responsive-problem-on-mobile-display-enfold-theme/
Simply said, you should add the following lines in Quick CSS in Enfold theme options under General Styling tab
Code:
@media only screen and (max-width: 767px) {
.flex_column { width: 100% !important; margin-left: 0; }}I am afraid i am not a CSS specialist and I am not sure how exactly this will affect the theme, so you should better contact again the theme developers again and ask them for advice how exactly should be done and what will be the effect.
Thank you for your help fixing this existing issue.
Hello,
I checked with my theme, and their support provided the solution listed below. Can you please implement it, since this is a problem that many users seem to be encountering with this theme?
Thanks,
EricI carefully checked the settings of the theme, but I could not find anything wrong. After that, checked in google about similar problems and it seems that a lot of users are facing the same issue. In most cases the problem is resolved as explained in the article:
https://kriesi.at/support/topic/responsive-problem-on-mobile-display-enfold-theme/
Simply said, you should add the following lines in Quick CSS in Enfold theme options under General Styling tab
Code:
@media only screen and (max-width: 767px) {
.flex_column { width: 100% !important; margin-left: 0; }}I am afraid i am not a CSS specialist and I am not sure how exactly this will affect the theme, so you should better contact again the theme developers again and ask them for advice how exactly should be done and what will be the effect.
If you need our assistance after that, feel free to contact us again.
Hi Vinay,
After reading your response, I cleared my iOS cache for Safari, which is the browser I’m using on my iPhone. I’m still encountering the same issues. Instead of a static homepage, it’s displaying a bare-bones version of my blog page. Also, when I navigate to a subpage, the problem persists, and code is visible. I just had a friend confirm that he is seeing the same thing on Android.
I have taken screenshots but cannot figure out how to upload them.
Please advise.
