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Thanks Ismael
I deactivated a plugin that was compressing JS and it seems to be working fine now. I guess it’s compressing code that was required to load the mobile menu so I’ll leave it deactivated altogether.
Thanks for your help and have a great day.
/D
Hi Rikard
Thanks for the response. Sorry if I wasn’t clear. I’m using iPhone and when you try to browse the website on Safari the mobile burger menu doesn’t work. You click on it and nothing happens.
Thanks
/DHi Rickard
I got onto our hosting provider again (spoke to them initially when this problem arose) and they’ve got to the bottom of it. They put some security scripts in place which was causing the 404 error. I’m sorry for wasting your time and but at least we have it resolved and it might prove useful for other users of the theme. YOu can close out the call.
Merry Christmas to you all!
Kind regards
/D
Hi Rickard,
The server is running 7.2.7. I already tried disabling the plugins – in fact I disabled all of them and it made no difference. The Avia Builder still did not work but feel free to disable them again if you wish.
Should I talk to our hosting provider to see if there’s something their end that causing the 404 error?
Thanks
/D
Hi
Just wondering if anyone got a chance to take a look at this for me please? Website has been uneditable now for two days.
Thanks
hi Rikard,
Thanks for the suggestion but that hasn’t worked. I haven’t upgraded to WP5.0 yet. Is there anything else we can check?
/DThanks Jordan
That worked great – sorry about the delay in letting you know you can close the ticket.
Have a great day!Thanks Victoria
That seems to have worked fine. But I’m a little confused – should this not just work out of the box? Why is it that it’s not just automatically putting the sidebar in where it should?
Kind regards
/D
Hi Rikard,
Thanks for the reply. I ‘ve updated to the latest version and no change – that’s not the problem. Any other suggestions?
/DHi Victoria, thanks for this. Now it’s taken the date out of the single blog post but the date is still appearing on the case study page, which has all the posts. Any way to take dates out of both single posts and case study page? Thanks
Thanks Jordan
That seems to have done the trick, but the date is still appearing on the individual posts in that category. So it;s fixed in one place but not in the other.Hey Nikko, thanks a lot for that. That fixed it alright – I just didn’t twig that it was the issue. Cheers!
Hi Rikard, Thanks, I tried taking out the line breaks but it makes no difference. Posting login details below.
Thanks Ismael, I had the API key set up correctly but I just hadn’t enabled it as a last step, thanks for your help.
You can close the ticket./D
Guys
I checked with the hosting provider and they have block on traffic outside the country, to prevent bot attacks on WP sites. So I’ll post the login and password below so you can access the site. Thanks for your patience and sorry about the confusion but I wasn’t aware of this.
Thanks
/DSorry guys,
I do apologise but a maintenance mode plugin was requesting the extra login. If you try now, you should be able to get access. The login details are in a previous, private post. Thanks as always for your help.
Kind regards
/Deirdre
SOrry I had already indicated in a previous post that you could disable plugins but I have done that there now. There are hardly any plugins installed as the site is in development mode. Thanks.
That’s strange. I’m not getting this additional login requirement. Have you tried entering the WP username and password that I gave you to access? Thanks
