Page 33 – Support | Kriesi.at – Premium WordPress Themes

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August 8, 2015 at 5:57 pm in reply to: Why doesn't text mode show text on pages #484828

Dake
Inactive Moderator

Hi!

Sorry for the late response.

The css I posted previously is working on my end. Please test the button size on your iPhone once more.

Also the padding issue was actually set in one of the cells, I’ve changed it to the correct values as shown in the below css:

http://i.imgur.com/uqLWGBu.png

Best regards,
Dake

August 5, 2015 at 6:35 pm in reply to: Why doesn't text mode show text on pages #483524

Dake
Inactive Moderator

Hey!

May we have temporary access to your website so we can take a closer look?

Best regards,
Dake

August 5, 2015 at 6:27 am in reply to: Single column width vs comments width #483088
Dake
Inactive Moderator
Hi Reiep!

Please add the below css to your cusom css section:
```
#top .commentlist .comment>div {
    width: 600px !important;
    margin-left: 25% !important;
}

@media only screen and (max-width: 768px) {
#top .commentlist .comment>div {
    width: 100% !important;
    margin-left: 0 !important;
}
}
```
Cheers!
Dake
August 5, 2015 at 6:17 am in reply to: No WYSIWYG Editor on Default or Advanced Layout Editor, Enfold #483085

Dake
Inactive Moderator

Hi!

I’m also seeing the full editor on multiple devices like Ellliot:

http://i.imgur.com/FZ4DEL6.png

Just to be sure please clear both your website and browser cache.

Cheers!
Dake

August 5, 2015 at 6:01 am in reply to: Enfold embedded video no fullscreen button #483082

Dake
Inactive Moderator

Hi CharlotteRead!

In order to enable the fullscreen button on the embedded video play, please try inserting the video via the “insert media” button in a text block:

http://i.imgur.com/IbMyQCQ.png

http://i.imgur.com/tdhxn98.png

Regards,
Dake

August 5, 2015 at 5:50 am in reply to: Customize fullwidth button description: narrower and centered #483081
Dake
Inactive Moderator
Hi!

Please try adding the below css to your custom css section:
```
#top .avia-button-fullwidth .av-button-description {
    margin-left: 25% !important;
    margin-right: 25% !important;
}
```
Regards,
Dake
August 5, 2015 at 5:43 am in reply to: Change font-size of av-subheading, av-subheadingbelow #483080
Dake
Inactive Moderator
Hi cecilepineau!

Please try changing :
```
font-size:20px;
```
to
```
font-size:20px !important;
```
Best regards,
Dake
August 5, 2015 at 5:30 am in reply to: WIDGETS WONT'T SHOW UP DESPITE CORRECT PAGE SETTING #483077

Dake
Inactive Moderator

Hey Cybernun!

The like box is appearing for me as shown here:

http://i.imgur.com/a5aNrFt.png

Are you seeing it o your end as well?

Cheers!
Dake

August 5, 2015 at 5:30 am in reply to: WIDGETS WONT'T SHOW UP DESPITE CORRECT PAGE SETTING #483076

Dake
Inactive Moderator

Hey Cybernun!

The like box is appearing for me as shown here:

http://i.imgur.com/a5aNrFt.png

Are you seeing it o your end as well?

Cheers!
Dake

August 5, 2015 at 5:19 am in reply to: Lightbox with form #483075

Dake
Inactive Moderator

Hi dabomb!

You could try following the instructions in this thread:

https://kriesi.at/support/topic/contact-form-lightbox/

Best regards,
Dake

August 5, 2015 at 5:16 am in reply to: Fontello Custom Icons Disappearing Overnight #483073

Dake
Inactive Moderator

Hi!

First we would recommend updating Enfold to the latest version.

Secondly, please try resetting each icon, then disabling your plugins for one night if possible.

Cheers!
Dake

August 5, 2015 at 5:07 am in reply to: Why doesn't text mode show text on pages #483071
Dake
Inactive Moderator
Hi!

Please insert the below media query in order to change the button size when viewing the homepage on your iPhone:
```
@media only screen and (max-width : 320px) {
span.avia_iconbox_title {
    font-size: 14px !important;
}
}
```
Please try the below css to adjust the padding on the “work all day in harmony” section:
```
.flex_column .av_one_half .flex_column_div {
	padding: 0px 0px 0px 65px !important;
}
```
You may also use a page-id so that the above css only affects the homepage.

Regards,
Dake
August 4, 2015 at 9:48 pm in reply to: Mega Menu Issue #483008

Dake
Inactive Moderator

Hey!

I’m still not seeing the error on browserstack or the actual browsers.

My screen size is also 1366 x 768 .

Please try using a differenrt computer as a test.

Regards,
Dake

August 4, 2015 at 9:40 pm in reply to: Avia layout builder empty on pages #483001

Dake
Inactive Moderator

Hi!

I’m able to view the layout builder for multiple pages:

http://i.imgur.com/9OPmNEj.png

Have you tried logging in using a different computer//device?

Cheers!
Dake

August 4, 2015 at 9:26 pm in reply to: Why doesn't text mode show text on pages #482980

Dake
Inactive Moderator

Hi!

It seems that the images you are referring to were not included.

Best regards,
Dake

August 4, 2015 at 8:35 pm in reply to: Enfold Submenu is missing after worpress update 4.2.3 and Enfold update 3.2.3 #482948

Dake
Inactive Moderator

Hi!

I’m still seeing the text links as shown below:

http://i.imgur.com/4k53lCE.png

http://i.imgur.com/Ktnsxzr.png

Have you tried flushing your browser cache?

Best regards,
Dake

August 4, 2015 at 8:20 pm in reply to: Mega Menu Issue #482941

Dake
Inactive Moderator

Hey!

I’m also not experiencing this issue, may we have temporary access to your website to double check?

Best regards,
Dake

August 4, 2015 at 8:13 pm in reply to: Preview Image Advanced Layout Editor #482937

Dake
Inactive Moderator

Hi handelsmann!

When using the standard editor the format you select as shown below determines how the featured image will interact with your post:

http://i.imgur.com/nwXkevN.png

When using the advanced layout editor, you could try using a gallery with settings similar to these:

http://i.imgur.com/QUuSmsq.png

Best regards,
Dake

August 4, 2015 at 7:35 pm in reply to: Team Member Icons Resetting #482918

Dake
Inactive Moderator

Hi mjdonald!

Please try flushing your cache then disabling all of your plugins, to see if there is a conflict.

Cheers!
Dake

August 4, 2015 at 5:52 pm in reply to: 6px down and 120px in hgh #482882
Dake
Inactive Moderator
Hi!

Please try inserting the below css to your custom css section:
```
#custom_120px .avia-section {
    height: 120px !important;
}

#custom_120px .flex_column av_four_fifth  .flex_column_div av-zero-column-padding {
	margin-top: 6px !important;
}
```
Best regards,
Dake
August 4, 2015 at 5:06 pm in reply to: Advanced Layout Builder Elements are not showing #482833

Dake
Inactive Moderator

Hi!

Sorry for the delay.

Thank you for the screencast.

I sent that video along to the team as well.

Cheers!
Dake

August 4, 2015 at 4:58 pm in reply to: Main content heading color change does not work #482827

Dake
Inactive Moderator

Hey!

Sorry for the delay.

It appears that the heading colors have started to take: http://i.imgur.com/SmlNgHw.png

Were you able to fix it on your end?

Best regards,
Dake

August 4, 2015 at 4:38 pm in reply to: Slow page loading. #482809

Dake
Inactive Moderator

Hey!

It’s loading much faster for me as well.

If the loading issue ever returns, feel free to create another thread or request that this thread be reopened.

Cheers!
Dake

August 1, 2015 at 12:53 am in reply to: Textarea #481596

Dake
Inactive Moderator

Hi slatermater!

It’s hard to gauge what’s causing it without seeing the code or page itself.

May we have temporary access to your website so we can take a closer look?

Regards,
Dake

August 1, 2015 at 12:47 am in reply to: header image #481594

Dake
Inactive Moderator

Hey Bettina!

You can set a custom background to your header via in the general styling section as shown below:

http://i.imgur.com/HdL6Kxx.png

Cheers!
Dake

August 1, 2015 at 12:22 am in reply to: Change Sidebar Recent Post Menu Link Font #481591

Dake
Inactive Moderator

Hi devynspirit!

May we have a link to your website so we can provide you with a css example to perform the color change.

Cheers!
Dake

August 1, 2015 at 12:20 am in reply to: Main content heading color change does not work #481590

Dake
Inactive Moderator

Hi Roywa!

Another color style or setting might be conflicting with your custom color settings.

May we have temporary access to your website so we can take a closer look?

Cheers!
Dake

July 31, 2015 at 11:21 pm in reply to: Table diplays in Advanced Editor correctly but not on actual page #481580

Dake
Inactive Moderator

Hi!

Were you able to sort things out on your end?

I have created 2 types of tables on the below test page:

http://www.gardengatemysteries.com/testingo/

Cheers!
Dake

July 31, 2015 at 10:45 pm in reply to: Problema con imagen destacada en entrada #481575

Dake
Inactive Moderator

Hey graficasmonzon!

May we have temporary access to your website as well as a link showing where you are experiencing the issue?

Cheers!
Dake

July 31, 2015 at 9:50 pm in reply to: Advanced Layout Builder Elements are not showing #481569

Dake
Inactive Moderator

Hey!

I test out the edit page on a few more pcs (with different connections as well) and still no errors or visibility issues on my end.

I’m also getting the same information in the conosle:

http://i.imgur.com/fczdIss.png

I’ll escalate your particular issue to the rest of the team and let you know if there are any other troubleshooting steps you can try out.

Cheers!
Dake
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Posts

Viewing 30 posts - 961 through 990 (of 1,341 total)

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