Page 2 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 31 through 60 (of 1,341 total)

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December 26, 2015 at 5:56 pm in reply to: video does not load properly in IE and EDGE #557454

Dake
Inactive Moderator

Hey Woutski!

I’m not experiencing any issues on IE or edge on my end.

Did you resolve them on your end? If not, are there any specific portfolio items that consistently has an issue when viewed in IE or edge?

Regards,
Dake

December 26, 2015 at 5:46 pm in reply to: masonry gallery spacing between elemtns + uber menu question #557451

Dake
Inactive Moderator

Hey!

You can also try the workaround described in this thread:

https://kriesi.at/support/topic/increase-masonry-gallery-gap-size/

Best regards,
Dake

December 26, 2015 at 5:28 pm in reply to: Full width container with image background and text in middle #557450

Dake
Inactive Moderator

Hi!

May we have temporary admin access to your website again, so we can take a closer look?

Cheers!
Dake

December 24, 2015 at 2:28 am in reply to: background image #557306

Dake
Inactive Moderator

Hey!

You’re welcome :)

It is located on the right side of the edit page screen as shown in this screenshot:

View post on imgur.com

Best regards,
Dake

December 23, 2015 at 11:48 pm in reply to: background image #557234

Dake
Inactive Moderator

Hey!

You can display the airbnb and uber websites header layout by using a color section and setting your header to transparent or transparent glossy.

View post on imgur.com

Best regards,
Dake

December 23, 2015 at 10:04 pm in reply to: Color section with fixed background image: the image is not visible at all #557222

Dake
Inactive Moderator

Hey!

I created a test page with different images and the image being used on the color section page:

http://www.sqliwpdev.com/demoenfold/test-kriesi/

The down arrow background image eventually appears upon scrolling far enough.

The reason it doesn’t appear immediately is because of it’s aspect ratio. Try cropping the width significantly.

Best regards,
Dake

December 23, 2015 at 7:42 pm in reply to: Portfolio question #557190

Dake
Inactive Moderator

Hi!

May we have temporary admin access to your website so we can take a closer look at your portfolio settings?

Best regards,
Dake

December 23, 2015 at 7:38 pm in reply to: Color section with fixed background image: the image is not visible at all #557189

Dake
Inactive Moderator

Hey!

Can you temporarily disable your maintenance plugin?

Because I am unable to view any pages even when logged in.

Regards,
Dake

December 23, 2015 at 6:08 pm in reply to: Color section with fixed background image: the image is not visible at all #557149

Dake
Inactive Moderator

Hey!

Thank you for providing us with an account, but please change it to an admin account so we can view your theme options etc.

Best regards,
Dake

December 23, 2015 at 5:34 pm in reply to: change masonry "load more" in child theme #557100

Dake
Inactive Moderator

Hi!

Thank you for your support :)

All you need to do at this point is copy the masonry-helper.php file and directory into your child theme folder.

This way your changes will not be overwritten during the next update.

Cheers!
Dake

December 23, 2015 at 5:16 pm in reply to: Weird section, blog doesn't work, responsive layout seems weird as weel #557080

Dake
Inactive Moderator

Hi!

All of the issues you listed seemed to have been resolved.

What “hacks” did you use to fix them?

Cheers!
Dake

December 22, 2015 at 6:19 pm in reply to: Page Links Not Working After Published #556657

Dake
Inactive Moderator

Hi!

You’re welcome, glad we could help :)

Please let us know if you ever need any help in the future.

Cheers!
Dake

December 22, 2015 at 5:46 am in reply to: how to remove labels in email enfold contactform #556337

Dake
Inactive Moderator

Hey!

You’re welcome.

Keep us posted on the results :)

Cheers!
Dake

December 21, 2015 at 8:39 pm in reply to: Portfolio Redirects to a Different Portfolio #556159

Dake
Inactive Moderator

Hi!

Glad to know you got things sorted on your end.

Please try adding 486 to the permalink name again and check to see if the issue reappears.

Best regards,
Dake

December 21, 2015 at 7:19 pm in reply to: Portfolio Redirects to a Different Portfolio #556136

Dake
Inactive Moderator

Hi!

Have you tried flushing your permalinks by going into (settings>permalinks> then saving your changes).

Best regards,
Dake

December 21, 2015 at 7:03 pm in reply to: Menu adjustments #556131

Dake
Inactive Moderator

Hey Till!

Sorry for the delayed response.

I’m trying to log into your backend, what is the login link for your website? I get a 404 page with wp-admin and wp-login.php.

Best regards,
Dake

December 17, 2015 at 3:47 pm in reply to: Color section and video not working #554435

Dake
Inactive Moderator

Hi Charlotte!

Your video and color section is working on my end.

Please try clearing your web cache.

Best regards,
Dake

December 16, 2015 at 10:33 pm in reply to: Blog Comments Form – Fields in Wrong Order #554039

Dake
Inactive Moderator

Hi Bobby!

May we have temporary admin access to your website so we can take a closer look at your css changes?

Regards,
Dake

December 16, 2015 at 10:05 pm in reply to: No video sound #554017

Dake
Inactive Moderator

Hey!

Please follow the instructions in this thread: https://kriesi.at/support/topic/un-mute-audio-in-an-embedded-video-in-a-color-section/

Cheers!
Dake

December 16, 2015 at 9:55 pm in reply to: Just for info: construction theme demo not full width at projects page #554009

Dake
Inactive Moderator

Hey Marc!

Thanks for the heads up :) However, I’m not seeing the vertical bar on my end.

May we have a screenshot highlighting it?

Regards,
Dake

December 12, 2015 at 8:39 pm in reply to: Again- styling of fullscreen slider buttons- color, size etc. #551471

Dake
Inactive Moderator

Hey!

You can create an admin account using any email address of your choice then post the credentials in the private content section before you reply.

Cheers!
Dake

December 11, 2015 at 7:24 pm in reply to: Again- styling of fullscreen slider buttons- color, size etc. #551245

Dake
Inactive Moderator

Hey!

May we have temporary admin access to your website so we can take a closer look?

Cheers!
Dake

December 11, 2015 at 4:33 pm in reply to: Bug: Image scaling doesn t work with gallery + simple slider #551178
Dake
Inactive Moderator
Hi!

Sorry again about the delayed response.

Please insert the below css into your custom css section:
```
.page-id-3902 .avia_transform .avia-gallery-thumb img {
    width: 120px !important;
    height: 120px !important;
}

.page-id-3902 .image-overlay .image-overlay-inside {
    display: none !important;
}

.page-id-3902 .avia_transform a:hover .image-overlay {
    display: none !important;
}
```
Considering the current layout settings on your page (1/5, 3/5, 1/5), one of the thumbs will appear below the others.

Cheers!
Dake
December 11, 2015 at 6:03 am in reply to: Partner/Logo Element Arrow #550846

Dake
Inactive Moderator

Hey!

You’re welcome, glad we could help :)

Please let us know if you ever need any help in the future.

Cheers!
Dake

December 10, 2015 at 5:53 pm in reply to: Column/Row Menu #550589

Dake
Inactive Moderator

Hey user951!

The link you posted is to the overview page and not the specific demo. Please click “remove frame” in the top right corner first.

However, based on your description it sounds like you’d like to use a mega menu:

View post on imgur.com

Cheers!
Dake

December 10, 2015 at 5:29 pm in reply to: Margins on top and beneath special title and alignment #550571
Dake
Inactive Moderator
Hey!

1. Please insert the below css into your custom css section:
```
.page-id-9 .content, .sidebar {
    padding-top: 25px !important;
    padding-bottom: 25px !important;
}
```
2. Please insert the below css into your custom css section:
```
.page-id-9 div .av_one_third {
    margin-left: 4% !important;
}
```
Cheers!
Dake
December 10, 2015 at 4:44 pm in reply to: Backend Admin Text Edit Sooo Slow #550533

Dake
Inactive Moderator

Hi!

@eddygame

It looks like you forgot to post a link to your website.

Cheers!
Dake

December 10, 2015 at 12:29 am in reply to: accordion colours #550044
Dake
Inactive Moderator
Hi!

Please insert the following css into your custom css section:
```
.toggle_icon .vert_icon {
    border-left-width: 1px !important;
    left: 6px !important;
    top: -1px !important;
    height: 15px !important;
    border-color: #3156A3 !important;
}

.toggle_icon .hor_icon {
    border-top-width: 1px !important;
    top: 6px !important;
    left: -1px !important;
    width: 16px !important;
    border-color: #3156A3 !important;
}

.toggle_icon {
    border-width: 0px !important;
}

.togglecontainer .single_toggle .toggler {
    border-left: none !important;
    border-right: none !important;
}

.toggle_content {
    border: none !important;
}

.toggler, .main_color .toggler.activeTitle {
    background: #3156A3;
    color: #ffffff;
}

.toggler, .main_color .toggler.activeTitle:hover {
    background: #3156A3;
    color: #ffffff;
}

.toggler, .main_color .toggler.activeTitle .toggle_icon .hor_icon {
	border-color: #ffffff !important;
}
```
Cheers!
Dake
December 9, 2015 at 11:43 pm in reply to: Fatal Error with Media Uploader for jpg #550031

Dake
Inactive Moderator

Hey!

Glad to know you got things sorted on your end :)

Please let us know if you ever need any help in the future.

Best regards,
Dake

December 9, 2015 at 11:41 pm in reply to: Reduce space between header and slider in homepage #550029
Dake
Inactive Moderator
Hi knitsfor!

Please add the below css into your custom css section:
```
.page-id-2263 .content, .sidebar {
    padding-top: 0px !important;
}
```
Regards,
Dake
Author

Posts

Viewing 30 posts - 31 through 60 (of 1,341 total)

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