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  • in reply to: Can’t import “shop” demo #1475596

    Rikard,
    Thanks for your offer to help. I gave up on trying to import the demo content to the webserver- there is systemic problem with your servers, as this issue is very common and not easy to fix apparently. However, I had no trouble downloading the demo content locally. I am developing my site locally then I will upload to my webserver when complete.
    Best,
    Chris

    in reply to: Can’t import “shop” demo #1474988

    As a workaround, I am working on my site locally, then I plan to upload it to the web server. I was able to get the demo content downloaded locally.

    But this is a problem that needs fixing. It appears to happen very frequently. Please take a look and see if you can get the “shop” demo content to download. I just wiped my existing website to start over. I was using the “construction” demo on the exact same web hosting setup. I downloaded it several weeks ago with no problems. But I tried downloaded that one again (construction) and I got the same error message.

    My webhost is namecheap. stellar plan.

    What is your email address to set up the temp admin account on my backend?
    Thanks
    Chris

    in reply to: Can’t import “shop” demo #1474953

    See below in private content message from my hosting provider.

Viewing 3 posts - 1 through 3 (of 3 total)