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This reply has been marked as private.
Hi Victoria
Perfect thank you….just annoying that I could not do it myself
Regards
RichardThis reply has been marked as private.Hi
Thanks for that. Did not see that. Well caught
RichardHi
Enfold version 4.5. Sorry about the login The time must have run out on the connection. Try this
Regards
RichardMay 14, 2019 at 1:01 am in reply to: Enfold front page not loading properly on Android or Iphone #1100328Hi
Can someone give me an idea of what is wrong with the way enfold is displayed on a mobile please
Thank youMay 8, 2019 at 1:15 am in reply to: Enfold front page not loading properly on Android or Iphone #1098242Hi
Thanks for your reply. Yes I can scroll while it is horizontal. The full page shows while horizontal. The problem is there is no menu showing and the telephone number has grown in size and looks odd and is not in the right position. The header is all wrong.
Regards
RichardMay 7, 2019 at 6:33 am in reply to: Enfold front page not loading properly on Android or Iphone #1097954Hi Ismael
I can see the footer with out turning the mobile on its side now but only because I deleted the mobile fix coding (given to me by support some time ago)My mobile is a Samsung J3. My clients mobile is an iPhone XS Plus which also has the problem
Regards
RichardMay 6, 2019 at 9:13 am in reply to: Enfold front page not loading properly on Android or Iphone #1097610Hi
Thank you for your reply. I deleted all cached data on the mobile with no luck. I have placed a link belong that shows a screen shot of my mobile. If you compare it with a PC you can see the huge difference. Some up date ie enfold or wordpress ?? has changed the format of the mobile screen.Also where can I find Performance > File Compression settings.
Thank you
Regards
RichardMay 5, 2019 at 2:00 am in reply to: Enfold front page not loading properly on Android or Iphone #1097327Hi Victoria
Thank you for that information. I have made the change and that fixes the image. But the menu and the footer were not working problem I thought it might be due to some css coding which I deleted. See below/*mobile fix @media only screen and (max-device-width: 736px) { .phone-info { top: 107px; }}*/ /*mobile fix @media only screen and (max-device-width: 736px) { h1.main-title.entry-title { display: none; }}*/ /*mobile fix @media only screen and (max-device-width: 736px) { footer#socket { display: none; }}*/
That fixed the footer but the mani menu only appears when the mobile is sideways. And it does not look the best.
Any further ideas??
Regards
Richard- This reply was modified 5 years, 7 months ago by Richard.
Hi Victoria
Turned out to be code corruption
All good now
Regards
RichardHi Victoria
Thank you for your reply. Yes I am aware that you need to build the page with the Advanced Layout Builder. However, this is a Woocommerce page which means the page description layout is set. Secondly the page was working perfectly fine until suddenly it wasn’t. As you can see with the other product pages if you click forward to see the product detail they all work fine except this page. My thought is the page has become corrupted in some way. Anyway my best bet is to delete it and start again.
Regards
RichardHi Rikard
Seriously…you would think at my age I could type a bit better
See the correct spelling for user nameMy apologies
Regards
Richard- This reply was modified 6 years ago by Richard.
Hi Rikard
Thank you. It worked for me. Would you please try again with the URL below
Regards
RichardHi Mike
Thanks for your reply. I stumbled across it while I was in Woocommerce customiser…so all good now although I am sure it was not there originally.
Thank you
Regards
RichardHI Mike
Well that was a work around. Turned out I had to add an Envato app that took care of updates etc then regenerate the token etc Now I know why Enfold was not updating properly. At least it’s done.
Thank you
Regards
RichardHi Rickard
Hmmm! well caught ..seems to be that bit of code in the functions.php. That code has been there for ages so the update must have upset it.Thanks…big relief
Regards
RichardHi Rickard
Just to keep you up to date I just cleared the cache and added the code below into the wp-config.php file as I did upgrade to PHP 7. It did not correct the error./** Memory Limit */ define('WP_MEMORY_LIMIT', '128M'); define( 'WP_MAX_MEMORY_LIMIT', '128M' );
Regards
RichardHi again
That was due to the maintenance plugin being active although it didn’t work on the first page…strange. Also the Child theme was deactivated.
Hopefully, crossing all my fingers and toes it should be fine now.
Regards
RichardHi Rikard
Sorry about that . Try the user name and password again
Regards
RichardHi Nikko
Worked great thank you.
Regards RichardHi Nikko
I have changed the coding so that the shopping cart symbol with the number of products added to the cart shows up on a mobile top right of screen BUT whereas I can click the symbol on the desktop I cannot seem to do the same with my finger on the mobile. Also I need to enlarge the symbol a bit. Can you help?
Regards
RichardHi Nikko
That does work but it effects the PC monitor as I have the coding below to move and enlarge the View Cart button. It also makes it very small. Also on the mobile it forces the menu bars across to the left over the logo. So anything I do to the view cart button on the menu is going to effect the mobile page. Forcing one is going to effect the other. Ok so I know now what the issue is what I have to do is come up with a work around./* Move Cart Drop Down Box*/ .cart_dropdown { position: relative; left: 1450px!important; top:130px; }
Thank you
Regards RichardHI Nikko
Thanks for your reply. I have added a few pics on Dropbox (see link) “Firstpage” shows the first page of the website on the mobile. If you click the Menu and choose large filter in the top bar then “Add to cart” of one of the filters it states that the product has been added BUT there is no button to go to the cart. If you click the “Show Details” button instead you go to the “Details page” and scroll down then click “Add to cart” it shows a green screen with “view cart”. I need to see that “View cart” on the first page. Hope that is not too confusing.Regards
RichardHi Nikko
I have cleared the cache but it still does not show any button that can be pressed to go to the cart. Also it is my customer who has complained. If you go to “view details” on the product screen and then add a product to the cart you can then see the button “view cart”. Not sure how this can be fixed.
Regards
RichardThank you mike
Regards
RichardHi
Thank you for that. Seems to work fine…took me a while to realise that all the plugins had been deactivated though
Regards
RichardThis reply has been marked as private.Hi Mike
Having given this matter further thought, although I appreciate your help, I believe that the “Fix” is more like papering over a crack in the wall and is not repairing the problem. Is this issue over and above Support? If it is can you recommend a coder that I can compensate to find out what is causing this issue. I have tried choosing someone from the Freelancer type avenue in the past but had some bad results.
Regards
RichardThank you mike
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