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  • in reply to: TEC 5.0 #1181113
    in reply to: 100% CPU with TEC Pro #1167532

    Appears to be an issue with Cloudflare. After putting it in dev mode are no hangups. Just have to determine what is being cached there that should not be.

    in reply to: Events countdown skips next event #1124816

    Just reporting back. The fix worked but the module would not move to the next event until after the end time of current event. For example if an event started at 8am and ended at 1pm and another started at 9am and ended at 2pm, the 9am event would never make it as “next event.” After a few weeks, that corrected itself and end time has no effect on next event. Now the 9am event will become the next event after 8am and before 9am. Maybe it was the last tec update several days ago?

    Thanks

    in reply to: Events countdown skips next event #1115861
    This reply has been marked as private.
    in reply to: Events countdown skips next event #1113021

    I had thought it may have been a tz issue and fiddled with that. The events are imported from a source (meetup.com) that uses UTC offset. If I use location (Los Angeles) the event times are 7 hours off (so is the calendar with “tomorrow” coming 7 hours early). The problem with using utc in wp is that it needs to be manually changed to utc-8 at end of daylight saving time, which I will have to do when time comes. TEC tz is set to manual.

    I’ve created a test event and still having the same issue

    in reply to: Events countdown skips next event #1112927

    sorry had to demote extra admins for a while. Your user has been promoted back to admin

    in reply to: Events countdown skips next event #1111759

    When all plugins are deactivated, except TEC and APM, the issue still exists

    in reply to: Events countdown skips next event #1107084

    Hi Victoria

    • This reply was modified 5 years, 6 months ago by compudean.
    in reply to: Events countdown skips next event #1106467

    home page, lower right — like in church demo. Its currently blank for some reason

    in reply to: Events countdown skips next event #1106094
    This reply has been marked as private.
    in reply to: Events countdown skips next event #1105417

    Yep, and TEC is up to date. It started after I migrated site to a new server. Site is on php v7.2. I was hoping it would just go away after a few events cycled through, but “top” events created post migration are being skipped

    in reply to: Main/Alternate Content Backround Image #1104630

    yes, ok to close

    in reply to: Main/Alternate Content Backround Image #1104360

    Thanks. Its showing and I was able to put it into other content areas with custom upload

    in reply to: Main/Alternate Content Backround Image #1104233
    This reply has been marked as private.
    in reply to: Fatal Error #1101980

    I was able to fix it. I renamed the child functions.php and some of the site came back — enough to get me into admin. I reactivated plugins and just about everything came back…..except for my events countdown element — there was no data. I put the child functions.php back and site still works but events countdown still blank as you can see in bottom right corner here: https://www.hikingwithdean.com/

    (all plugins and theme is up to date — could it be related to previous issue from a couple weeks ago?)

    Its back….don’t you love it when users resolve their own tickets?

    • This reply was modified 5 years, 7 months ago by compudean. Reason: issue resolved
    in reply to: Fatal Error #1101974

    I disabled all plugins and get same error. I also tried removing the APM section in functions.php, no change

    in reply to: Help: Event Countdown completely missing! #1097235

    thanks, I thought that was my imagination. heheh

    in reply to: Help: Event Countdown completely missing! #1093843

    My site is currently running on 4.5.6. It was running on 4.5.3 with wp on 5.03 when I updated TEC and started having problems. I updated wp to 5.1.1 and Enfold with no change. As mentioned in another post, my event countdown timer (on home page) made the page load hang. The other pages and the calendar itself was working. I disabled timer in Performance options and front page loaded. I then noticed the Upcoming Events were in October 2018. Then I did the tec downgrade.

    in reply to: Help: Event Countdown completely missing! #1093791

    Try TEC rollback to 4.8.2 — worked for me

    I am having the same issue in upcoming events. I think its showing the first events I added.

    In addition, my event countdown hangs up the home page — I have to disable it in Performance option to get hoe page to load. See http://www.hikingwithdean.com

    This became apparent after updating TEC to 4.9.0. I rolled it back to 4.8.2 and all is well. Seems like a query is no longer working.

    in reply to: Events Countdown #1084775

    I think you found it. I moved the time forward to 8:30 and the 7hr dif was still there. I cleared my browser cache and countdown became correct. I removed the test event and the next one in line has correct countdown :)

    Strange that browser cache had incorrect tz. Recall from my early posts that I had wp set to UTC when the import plugin was not managing tz correctly. I wonder if wp caches that. I’ll do some research on that for completion sake.

    Never thought that browser cache includes tz info. When I get back to office Monday I’ll clear cache there and see if solution repeats. Good job. Sorry I put you through all that after solution turned out so simple Thanks!

    in reply to: Events Countdown #1084768

    i see you…let me know when you are finished

    in reply to: Events Countdown #1084731

    I created a 5pm event around 3:40 PDT and here it is….still getting 7 hour error

    To create event, I just added title, dummy text and time. Nothing else was touched. I tried uncategorized vs categorized with no change.

    The list of events is squashed due to added columns. Its not much noticeable with a wide screen. Yoast put some there I can get rid of

    • This reply was modified 5 years, 9 months ago by compudean.
    in reply to: Events Countdown #1084204

    I did the test mentioned above and created an event manually. Results are the same — the Events Countdown element is adding 7 hours to the time it sees as event time. Thus, it does not appear import plugin is causing shift.

    BTW, the modification of Animated Counter does not add a timezone option in Events Countdown popup settings. I can’t use the Animated Counter because I would have to manually enter “Future Date/Hour/Minute” for every next event, individually, as each event passes. The Events Countdown automatically resets time to next event as events pass.

    Top is Events Countdown – bottom is Animated Countdown

    • This reply was modified 5 years, 9 months ago by compudean.
    in reply to: Events Countdown #1084116

    All the events have the correct time zone when imported. As stated at beginning, when timezones were imported as UTC the counter appeared correct. But that is because the timezone was incorrect. Note I am saying “timezone” here, not the numerical time

    Here is screen shot after your post. I noticed that the tz was set to utc-7 on this event (did you do that?)

    counter

    Before the meetup import fix I would need to set wp timezone to UTC and hide the timezone label. The time would have shown as 5:00 pm [“UTC” hidden] and counter would show correct hours. Now that meetup event is imported correctly (all of them are Los Angeles or UTC-7 = PDT) the counter is 7 hours off.

    It seems that the Event Countdown element is seeing the Event timezone as UTC when event is correctly set as Los Angeles (or UTC-7).

    On the other hand, I realize that the meetup import plugin might be “faking? the timezone? Later today I will create some test events manually and see if countdown is correct — that may tell us the import plugin is doing something unknown to counter?

    in reply to: Events Countdown #1083933

    Hi Mike,

    That is not the element in question. I am referring to the Events Countdown. Its a Plugin Addition.

    [av_events_countdown min='1' max='4' align='av-align-center' size='' title='bottom' style='av-trans-light-style' av_uid='av-2quprx' custom_class='']

    I found your files at /enfold/config-templatebuilder/avia-shortcodes/countdown. I think we need to work on /enfold-child/shortcodes/events-countdown.php. That is where I was trying to insert you snippet

    FYI – I tested the Animated Countdown and tz option is working there

    *I fixed wp-admin login

    in reply to: Events Countdown #1083782

    Sounds interesting. Thanks!

    • This reply was modified 5 years, 9 months ago by compudean.
    in reply to: Events Countdown #1082071

    He’s not my developer, per se. He is the author of a plugin I am using. After nagging him about the imported events timezones he updated the plugin for everyone that uses it. It seems that the ALB events countdown element thinks the event time should be UTC and adds 7 hours to my Los Angeles time.

    I don’t know enough to follow the examples

    in reply to: TEC, posts & Custom Taxonomy #1074093

    I changed the page layout to satisfy things such that I have one ALB element for wp blog posts and using shortcode in sidebar for Tribe Events.

    But I am still curious about solution for the problem (if its easy)

    in reply to: After wordpress and Enfold update, can't edit some content #1066034

    Hi Rikard,

    I am having same issue. Please post what you did to fix and I will try it before posting a new issue.

    [edit: Nevermind, I found a solution by changing the editor to WP Classic Editor in Theme Options]

    • This reply was modified 5 years, 10 months ago by compudean.
Viewing 30 posts - 1 through 30 (of 70 total)