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Hi Mike,
Yes, it’s for MySQL 8.0, not PHP 8.0. It’s for WP Engine and here is an article discussing their upgrade: https://wpengine.com/support/mysql-8/?_hsmi=271282644.
You listed using Maria. Is Maria using a different version than normal MySQL, hence the difference in version numbers? From my understanding MySQL is only at 8.0 at the moment. This version was released a while ago so I assume the theme will work, but I wanted to be sure since WP Engine is updating all its servers and I have a lot of customers using Enfold.
Hi Ismael,
Thank you for the quick response. The font I’m using was provided by a designer and I’m not sure where they downloaded it. The file structure and naming looks correct. What I’m doing is zipping up all the fonts into one folder and uploading that folder. When I look for the font in Google fonts, it does not exist. Since this font didn’t come from Google it’s possible I can’t use it then?
I’m not sure if this helps but in the private content area I am sharing a link to the font I am using. It’s a zip file and its the same zip file I’m trying to upload to the website. Would you be able to take a look and see if there are any problems with this upload? Am I just stuck since the font didn’t come from Google?
Thanks!
Hi Guenni007, thanks again for all the help. The last message regarding the styling tab unfortunately doesn’t work for me. It’s something I tried initially and I was hoping that setting the “preview image size” would fix the issue, but it didn’t. I actually do not know what this option does to be honest. It either does something completely different that what I’m expecting it to do, or it doesn’t work and is buggy.
Anyway, I revisited the code you sent previously that should set the image to full size and I was able to get that to work. At first the code was not working but I removed the “if” statement and after I removed that code the feature images went to full size and resolution. I’m not sure if this will affect other parts of the website but so far it’s looking good. Here is the code I ended up using:
function custom_post_featured_image_link( $image_link, array $current_post, $size ){ $image_link = get_the_post_thumbnail( $current_post['the_id'], 'full' ); return $image_link; } add_filter( 'avf_post_featured_image_link', 'custom_post_featured_image_link', 10, 3 );For now I think I am good to go. I really appreciate your help, thank you!
Hi Guenni007, my apologies I didn’t realize you were a participant. I really appreciate you trying to assist. I went ahead and created a development version of the website and here is the page I am referring that has the issue so you can see it: https://jbmpackagindev.wpengine.com/blog-2/.
To your point I am referring to the “Blog Posts” widget within the Avia Layout Builder. If I go to edit the page, click on the “Content Elements” tab, and select the “Blog Posts” widget, this is the selection I am using for the page.
Once I add the “Blog Posts” widget to the page, I am showing just one blog post. The featured image associated with this blog post has a large height and width, but the Blog Posts widget is setting the dimensions to 260px wide and 185px tall. Here is the HTML when I view the source:
<img width="260" height="185" src="https://jbmpackagindev.wpengine.com/wp-content/uploads/2022/05/header2-260x185.png" class="wp-image-9303 avia-img-lazy-loading-not-9303 attachment-portfolio_small size-portfolio_small wp-post-image" alt="">Even though the class names has “portfolio” in the name, the item is really the featured image for the selected blog post. For some reason Enfold is pulling the featured image for this blog post and then setting the dimensions to 260×185. I just need Enfold to use the full size image that I uploaded as the featured image and not try to shrink the dimensions.
I hope that helps better. Let me know if there is anything else I can provide. I appreciate all your help, thank you!
Hi Guenni007, I appreciate the additional details. I cannot find a “section” ID that relates to the blog post widget where the image is being set. I think it might be best if you take a look at the issue directly if you don’t mind. I’m including a link and login within the private content section.
When you go to the page URL link that I sent, you will see the image that I am referring at the top. This image is blurry because the size being pulled by Enfold is using a small dimension. The actual image size however is very large and should not be blurry at this size. I just want the blog posts widget to use the real size that has been uploaded and not try to alter the size when displaying it.
I hope that make sense. Please let me know if there’s anything you need while helping to troubleshoot. I appreciate the help!
Hi Ismael, I am good to go on this one. The code update to use get_the_tags works for me. I just needed a listing of all tags within the Blog Layout widget and that did the trick.
I know there is a different conversation going related to blogs and I’m not sure the status, but my initial question has been answered at least. Thank you for the help!
Hi Ismael, thank you for the assistance. We are really close, but it’s not quite right yet. With the code that was provided every blog post lists the exact same tags underneath each blog post title instead of just the tags associated with the corresponding post. For example, “blog post title #1” should have “Tag 1”, “Tag 2”, “Tag 3” whereas “blog post title #2 should have “Tag 2, “Tag 3” and then “blog post title #3 should have “Tag 5” only. Instead of just showing the associated tags for each post, all blog posts are showing the exact same tags underneath each blog post title. I’m just listing dummy text as an example, but hopefully you get the idea.
Any thoughts on how to get only the associated tags to appear underneath the corresponding blog post title instead of just showing all tags? Thanks!
Thank you! It looks like the Envato plugin is going to work. I can now see the theme in the update page. Thanks for the quick help!
Hi Mike,
Perfect, that did the trick! There were some code blocks added to the page and a couple of them didn’t have the correct number of closing div tags. I added those and that fixed the issue.
Thank you very much for the help! I am all set now.
Hi Rikard,
Thank you for the assistance. The login info is in the private content area as requested. Let me know what you find.
Thanks!
@Cloudypro
I just turned off all the performance settings within the theme and cleared the cache. Once I did that the wp_options table didn’t have the autoloaded data any longer. I use WP Rocket mostly for my caching. The plugin seems to use a large amount of space for its cached files, but other than that, I haven’t had issues with autoloaded data or running out of memory as I did previously. I hope that helps some.Hi Mike,
Thank you very much for the quick follow-up! You are correct, there was an issue with the code I had copied. For some reason the < and > were HTML escaped when I copied and pasted into the CSS window. Once I corrected that problem everything works!
Thanks again, this was a big help, I appreciate it! I am all set now.
Hi Mike,
Thank you for the response. I tried the code and cleared my cache (server and browser) and unfortunately I didn’t see any change in the layout. I also removed the CSS I had added and just use the CSS that was provided and the blog layout stayed the same.
Can you confirm that the provide CSS will in fact move the image above the text when in the mobile view? When I go into the mobile view the images just disappear instead. I left the code you provided turned activate so you can see how the page works within the CSS implemented.
Any other thoughts? Thanks!
Thank you! That worked like a charm. The issue is definitely related to the cookie bar. The updated code worked. Also, if anyone else reads if you disable the cookie bar that also works. I also noticed the hamburger menu was disabled but with this code that started working as well.
Thanks again for the help!
I created a new testing website based on the website I sent earlier. I am going to include this new website URL within the private content area.
What I did for this website is first I copied over the production/live website over. Then I deleted all plugins, removed all custom CSS, deleted the child folder’s functions.php file, and deleted all Layerslider slides. I then created a brand new slide for this website’s homepage. This slide is just using one background image and that’s it. For this website this is no custom code and no plugins now. The only thing this website has is the Enfold theme. This website has the exact same issue on my iPhone where on the homepage I cannot view the single slide.
Feel free to use this website to test as well. Please let me know what you need to help further testing quickly.
I am using iPhone XS Max, newest IOS version, and the Safari web browser. I also tried the Chrome web browser on the same phone. I tried both portrait and landscape mode. I cleared cache on website and phone.I’m not sure what my customer is using but they are having the same issue.
Would it be possible to investigate today before waiting another 24 hours for a response? I gave a lot of information in my initial ticket and in 3 days the only new piece of information I’ve given was just the web browser I used. I mentioned I tried an iPhone for example initially, did anyone try an iPhone yet?
Sorry for being frank, but my customer wants this solved ASAP and I’m not sure why this is happening so I really need quick assistance. Thank you!
Hi Ismael,
No, it still doesn’t work on my iPhone or other mobile devices. It works fine on the desktop though. Can you please take another look?
Perfect, that worked! Thank you for the help to fix this, I appreciate it. This can be closed.
Thanks again!
Hi Mike,
While centering the image is appreciated my original question hasn’t been answered yet. I need to fix the position of all three columns per my original question. I need the first and third column to be at the same starting position and the center column to be the “highlight” column where it is placed above the other two. By having an image within each column that ruins this placement.
How can I fix this??
Hi Ismael,
Thank you for your continued help. I added the code and while that moved the images to its own line the pricing table columns are still not correct. If you go back to the page I sent earlier, you will see that the middle column still is lower than the other two columns while the first and third columns also have different positions. Along with that, the CSS I added puts the images left aligned instead of the center of the cells.
If altering the CSS you sent is the answer, I would also need to be sure that the images are centered, the middle column is above the other two columns as it’s the highlight column, and the first and third columns are at the same position.
Any other ideas?
Thanks!
Hi Ismael,
I remove the breaks for testing and that does in fact fix the column placements. However, by removing the breaks the text and image then is placed on the same line which is not what I want to do. I want the images to be on its own line. For example, within the middle column I want “most popular” to be the top line, the image on the 2nd line, and then “wordpress hosting” to be the 3rd line within that table cell.
If I can’t use breaks then how can I do this?
Thanks!
P.S. I put the breaks back to the columns for now so that the text and images are on separate lines again.
Hi Vinay,
I updated the page so that you can see what I’m referring. The page for the example is listed within the private content. The pricing tables are located closer to the bottom of the page.
Thanks for the help.
I have the exact same issue and this issue just started happening recently. I am also interested in the fix for this.
Thanks!
Thank you for the help. Disabling LayerSlider fixed the problem. Not sure why LayerSlider is interfering with the rich text editor within Gravity Forms, but that was definitely the problem.
I appreciate your assistance, thanks!
Hi,
Thank you for investigating. I actually contacted Gravity Forms first and they pointed to that error I sent originally (LS_MCE_l10n is not defined) which is related to the Layer Slider. They said it’s nothing on their side and to disable that plugin, but since it’s within Enfold I couldn’t find a way to do this. Is there a way to disable that plugin completely and not have anything relating to that load?
Any other suggestions would be appreciated. Thanks!
