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I did everything under the sun and nothing worked. I was thinking it was tickets for this site then I completed a roll back to WP 5.1.1 and success, I now have dashboard access. Thanks for the help @aribann, huge gratitude.
Closed!
Hi Yigit,
When I saw it was you attending to my issue I breathed a sign of relief knowing how efficient you have been on previous tickets.
A million thanks. Before you close this ticket could you see what I had done wrong…. so I don’t do it again :)Phew!!
CociThanks guys, it seems to be a localized issue on 1 machine so I will clean that machine up and take it from there.
Guess this can be closed.
Cheers
CociBack and forth with this issue. It is only on this site on one machine…mac book pro, all other computers it reads perfectly. must be a virus on one machine, but on one machine only on that site….I am confused. Thoughts, please?
Thanks guys
CociHi Rikard,
NO not fixed. In chrome and safari there are certain words that are underlined and text becomes bolder and there are small green link indicators next to each spam link and each time I select a nav item it opens a new tab with some spam ad.
Please check through, it might not be immediately apparent.
Thanks for the help
CociHi Yigit,
I updated the htaccess and that repaired the icons but on checking back I now see the site is littered with spam links in chrome and safari. This is bad and one cant even navigate the site with ads poping up all over the place.
Please see nlighten.co.za in chrome or safari and tell me what you see. The site has been hijacked.
Help!!
Thanks
CociHey Guys,
The Envato support crew have managed to sort out the issue and it is now back in my downloads.
Thanks for all your help and the ongoing support.
Much appreciated
CociHey Guys,
this is the response i get re my query: Envato Help can only assist with general Marketplace issues through the general support system. We’re unable to provide technical support for individual files.So in this regard how am i expected to get this update if they cant access my info. they say: In regards to your specific questions, you’ll want to contact the author of the item and request more information about this as they will have far greater knowledge of their own item. They say you will help, you say they will help. Nobody is helping
For your reference: I purchased and downloaded enfold theme Oct 2014 : The purchase code for this item is 5e5512f7-5c48-4d68-81e8-735be0ca8d85
In the meantime I will downgrade to 4.0 so please tell me how to disable updates so it doesn’t reload 4.0.1.
Cheers
CociThanks
CociHi,
Please understand I am not getting a response from themeforest as to why I have no option to download the 3.0.4 update. My site is a mess and I want to know if there is an alternative to getting this update via themeforest….who are not helping me here. All i need is to download this update…. why is it proving to be so difficult….is there no alternative to themeforest. I only purchased enfold last month so i was hoping not to be having as many issues as i am. Please offer me some real help here not just point me back to themeforest.
Thank you
CociHi Elliott,
Thanks for the reply. The update is not available for download and I have contacted themeforest support and who knows when they will reply but in the meantime I sit with a non functional site. Is there another option to get the update. Please….. as a matter of great urgency.
Kind regards
Coci
