That worked. Many thanks!!!

Our error. We thought you kept on record the Admin login, which has not changed. In the private content here

Hello.

I have shared a link in private content that shows, quite clearly, that we know very well how to enter and save developer settings. You will see four screenshots of four of twelve text boxes showing how we do this. WE have saved each text box and updated the page numerous times; the liks are STILL not working.

We have followed the same procedures FOR YEARS using Enfold and internal link settings (Developer Settings) on other pages of this website without encountering this problem.

It would be very helpful at this point, and save us and you time, if you could tell us why these links are NOT working on this page, and provide a solution, rather than telling us that we are not setting up these links properly.

Thank you.

Thanks, Rikard. That works!

Hi Mike,

Thanks for this. Keeping in mind that we wish to use the “fold/unfold” option (“Read more”), if you look at the webpage after the Quick CSS code is added, almost all of the text appears on a phone screen but a bit is still cut off on the right. Problem is worse with images and the image captions. Take a look: the full caption for the the second image is ““Moderne Musik — Moderner Tanz” Karl Jakob Hirsch (Germany, 1892-1952)”. Also, almost all of the image appears but not all, it is cut off on the right. I’ve put the link and its password for this page (the first page) in private content.

We tried duplicating the text box and making one text box viewable only on larger screens and the duplicate only on smaller screens (adjusting responsiveness). The problem is that, then, TWO READ MORE / READ LESS prompts appear on large screens and small.

A larger issue: we copied that page to another (second page in private content) which we must also share to site visitors. Text and images are substantially cut off on the right. We tried duplicating the Quick CSS solution you provided, changing the page number to 35903 but that did not work. Are we limited to just one page for these adjustments?

Bottom line question: Is there a Quick CSS (or any other) solution that will allow for two pages appearing correctly on smartphones when using Fold/Unfold?

Thanks.

RE: “Please note that the “Hide Video Controls” option is intended to work with YouTube and self-hosted videos only.”, we are well aware of the limitation. We have provided all the information you need to examine the page as Administrator. If you look carefully, you will see that the video is self-hosted and has been all along.

So the question remains: why is the player bar showing.?

Thank you, Mike, for the work you are doing to help us. Two questions.

1) In your earlier comments, you recommended that we turn off Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files. Have you done that on our site or should we still do that?

2) Regarding the errors you found in other elements, our practice generally is to create new pages by opening a new draft of an existing page. Do we do better by creating new pages and adding in templated elements? Or would those templated elements carry with them the errors you spotted?

Best regards,

Cliff

Hello Ismael.

Thanks for your reply. To answer your questions and respond to your recommendations:

1. There are no other elements in the color section.
2. We have installed version 5.6.9.
3. WordPress itself is fully up to date.
4. We are providing sign-in information in the Private Content section.

Let us know if there is more that we can do to help solve this problem.

Thanks.

Cliff Brody (clbdcnpafe)

Dear Mike, Vinay and everyone who may have helped…

Thank you! We’re back to paradise. Rollback worked fine. Still pleased to copy the site to a staging site with 4.6 if you’d like to see what was/is happening. Say the word.

Best,

Cliff Brody

Hi Vinay.

Added note; This problem even applies to videos directly uploaded to the website Media Library. They will not load as color section backgrounds either. When will you give us instructions for rolling back to 4.5.7?

Thanks,

Cliff

Hi Mike,

Thanks! Didn’t know about PostImage. Cool resource.

The PostImage link I’ve included in the Private Content is to a 3 image gallery – filenames show the browser view setting for each image. Was in Chrome; does the same in IE11 and Edge – we don’t have Firefox.

I’ve also included a temporary Administrator Username & Password and a link to the page in question if you want to look at the web page structure. The same problem occurs with all of the other pages on our site that have videos as backgrounds in the first color section.

Notes about the page in question:
The first color section, “Headertext-LS”, has the video as background.
The second and third color sections, “Header-SSC” and Headertext-SSC”, are for mobile devices
The fourth color section, “spacer1”, is where we are trying, so far unsuccessfully, to put a set distance between the header (1st color section) and the color section (“whatshere” and everything else after it) that comes below the spacer for non-mobile screens.

Hope this helps.

Thanks,

Cliff

Hey Mike!

Thank you again. Solution works! I’ve included in the private content the key line of code that has the link as we have modified it; the link is appearing on desktops and laptops but not smaller screen sizes. Whether green is the right color … well … we’ll decide that after a glass or two of wine … :)

Your lunch awaits anytime you get here!

Best,

CB

Hi Mike,

No apologies necessary for any delay. Good things take time. We value your help a lot. This worked perfectly.

One more question: to the right of the hamburger menu, there is a header top-to-bottom grey separator line. Is it possible to put one of those to the left of the Search icon (i.e. to the right of the link we are adding in)?

Thank you again for your help.

CB

Hi Rikard, thank you again. For sure you can close this! Wishing you all the happiest of holidays and the best for the coming year! Cliff