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In fact, I changing the selected size for pictures because the solution isn’t good.
Now replace the size and using Medium 300×300.
If a reused Small (260X185) new pictures cut and the old one is good. It seems a problem with the picture since the June version. And not fixed after the new version.
BR
ChristopheHi Victoria,
many thanks for your help.
It’s in order now.
Could you please explain to me what’s the solution you have use for fixing the problem?
Do you have deactivated some plugins or reinstall theme?Best regards
Christophe
Helot team,
No news for you in the last few days. For remember, backups are done. I’m waiting for your action.
Could you please tell me when you will check and fix the problem.
I need to continue my web site. The old one is broken now and I would like to put online the new one.Thank you in advance for your help.
have an ice day
BR
ChristopheHi Victoria,
Website Backup and database backup is done this morning.
I don’t touch anything before your return.Thanks in advance for your help.
BR
Christophe
Hello team,
no news? Always an old version and no updates. Always the same message “updated theme” but No Updates available. You are running the latest version! (4.7.2)Have you tested to connect on my site to check the problem?
Thanks in advance.
BR
ChristopheHi Yigit,
When I checking in Enfold theme options, I see mu token and when I revalidated it I have this message:Revalidate or remove the token
We checked the token on 2020/04/15 08:15 and we were able to connect to Envato and could access the following information:Purchase, username, my email (sent in private)
I checked manually but no upgrade….
Could you please explain to me the problem?
Thanks in advanceBR
ChristopheHi Victoria,
thanks for your reply.
I created Billing Google cloud project and tested it. It’s ok now.
Just the second point isn’t right: the upgrade version is always oldest 4.7.2.
If you have any idea, doesn’t hesitate to tell me the solution or fix it.Many thanks for your help.
BR
ChristopheHi Rikard,
Thanks for your reply,
Sorry for disturbing you, I sent an error password.
I just tried to connect with your account and no problem with the account below.
I resent your name and password fo testing again in private content.Have a nice day and thanks in advance for your help.
BR
Christophe.Hi RiKard,
Thanks for your reply.
I don’ know if you have received my answer.
I’m sending it back to you to make sure.
Thanks in advance for your help
BR
ChristopheHi Yigit,
I’ve tested with the hoster and no problem to communicate since my website and your API Envato. You are not in black list.
The problem isn’t for them.For MAP I recreate a new API keys and paste in the site but always same error message.
I control restriction (no restriction) and don’t understand.
Have you check my dropbox link? I added one new screen capture.https://www.dropbox.com/sh/40kpjub8p2kt5a6/AABT4meIPptt1WMlYudVjA3Ba?dl=0
Thanks in advance.
BR
ChristopheHi Ygit,
Below link to folder with screen captures.
Could you see, and return to me after check ?
Many thanks in advance.
BR
Christophe
https://www.dropbox.com/sh/40kpjub8p2kt5a6/AABT4meIPptt1WMlYudVjA3Ba?dl=0Hi Yigit,
I don’t understand your answer.
1° I’m registered on your support with my personal token, it’s in this place that writes to request you for help.
2° Before writing to you, I’ve checked you topic for API keys and checked all points, all is in order. But not upgrade and no place to input my Google MAP API.
3° Where is the Dropbox public folder, I don’t see it on the web site? I would like to show you some pictures for explaining my problems.Thanks in advance.
BR
Christophe
