Forum Replies Created

Viewing 30 posts - 121 through 150 (of 206 total)
  • Author
    Posts
  • Ah … thx @Guenni007 … now i see … there are some more topics about this in the forum and it’s an already known issue which they already work on.

    I don’t think there is a real problem with your site.
    Most likely it’s just the google mobile bot who tries to use an outdated (no longer existend) CSS-file to test-render the pages.

    See also: https://kriesi.at/support/topic/content-wider-than-screen-google-console-warning-on-numerous-enfold-sites/

    in reply to: Styles & Images NOT LOADING on (mostly) MOBILE #1082240

    that’s odd … i get a lot of “403 forbidden” and “404 not found” statuses for your pages and files like images and CSS … but only when i try to open the site or images with firefox (newest version) …
    it doesn’t happen in google chrome.

    I don’t think this can be related to the Enfold theme. Looks more like a server issue … also i can’t think of a specific reason for this at the moment.
    On the other hand when i try to open one of the images directly, i get a brooken 404-page from wordpress. So a WP-Plugin causing this seems more reasonable.

    Did you try deactivating all your plugins?
    Maybe it’s a misconfiguration of W3 Total Cache ?

    Edit:
    Most likely it’s a configuration issue of Word Fence, W3 Total Cache, server side or the interaction of them.
    I’d go back to a clean version without any possible related configuration and step by step adding plugins and server modifications.

    Edit:
    These Server HTTP Headers can cause problems, when your settings aren’t matching, like mime type responses from the server:

    X-XSS-Protection: 1; mode=block
    X-Content-Type-Options: nosniff

    See for example “Firefox ran into problems supporting nosniff for images”: https://github.com/whatwg/fetch/issues/395

    • This reply was modified 5 years, 9 months ago by cg.

    This is related to the last issue with CSS-merging/-parsing i posted just a few minutes ago.
    => https://kriesi.at/support/topic/merged-css-modifies-protocoll-relative-urls-so-font-files-arent-loaded-found/

    Your image-pathes are modified wrong during the merging (or avia builder parsing) process.
    They become this, with a duplicated domain in the path:

    https://www.therapyhelpcenter.com/www.therapyhelpcenter.com/wp-content/uploads/2014/11/Chiang-Mai-Mountain-Range-1500x352.jpg

    Obviously the images can’t be found.

    In the meantime a possible solution would be to make sure your URLs are absolutly defined, e.g. including protocoll and domain.
    So they look like this:

    https://www.therapyhelpcenter.com/wp-content/uploads/2014/11/Chiang-Mai-Mountain-Range-1500x352.jpg

    Another option could be to deactivate the merging/compressing of the CSS and JS in the Enfold-options until this is solved … but only if the merging process is the cause … when images set in the backend are also getting a path-issue some other parsing (avia-builder) may be the problem.

    • This reply was modified 5 years, 9 months ago by cg.
    in reply to: OK That is weird. (updating to 4.5.3) #1058653

    For me it helped to go to the theme options page:
    > ‘Enfold’ (or Enfold Child, or the Name of your Child Theme) > Theme Update > Check Manually

    After that the update-message was gone.

    in reply to: Is the Enfold content stored in the database? #1055932

    That’s really odd … i can only assume, that you change the content in a different database than the frontend uses … or some mistake with a configuration option in your search&repleace-process … for example excluding the posts-table of the database by mistake or something similar …

    It “should” work … and worked for me before that way …
    Enfold can’t be the reason for this at least …

    To check the database in your case i would additionally use PHPMyAdmin to search inside the content entries.

    Edit: Are you sure you selected the correct database tables in the Better-Search-Replace-Options? You have to manually select them.
    For changing content entries it is the table “wp_posts” you have to select.

    • This reply was modified 5 years, 11 months ago by cg.
    in reply to: Is the Enfold content stored in the database? #1055922

    The WordPress Contents are stored in the Database with Enfold as the theme like with every other theme for WordPress.
    (with Enfold as the theme including the shortcodes for the Avia-Layout)

    But you have to consider that WordPress saves some contents as serialized data … a simple ‘search&replace’ with MySQL maybe won’t catch those contents or — even worse — corrupts the serialized entries.

    An option can be to use a ‘Search&Replace’-Plugin for WordPress Database Entries, for example “Better Search Replace”.

    Info: https://wpengine.com/de/support/wordpress-serialized-data/
    Plugin: https://de.wordpress.org/plugins/better-search-replace/

    • This reply was modified 5 years, 11 months ago by cg. Reason: Added link to the mentioned Wordpress Plugin

    Did you use the “Live Version Test” for those URLs through Google Search Console?
    If so … does Google also says there is an issue in that Live Test?

    => If not, there is no real problem.

    Then it’s just Google trying to use an old version of your merged CSS file which the bot can’t find at that moment (because it’s replaced by a new one with a different time-stamp-name).
    If you are still worried about that, you can validate every URL with that notification manually:
    => https://support.google.com/webmasters/answer/9063469?hl=en#validation

    in reply to: Enfold Theme Poor SEO it Failed Google Mobile Friendly Test #1047786

    I don’t like how this thread evolved because of the destructive comments from crtdude.
    So i digged a little deeper into this to find an answer to the question why and when those messages from the Google Search Console appear.

    I found one of the sites i have full access to with those notifications from GSC.
    I filtered the server access logs to see when and what Google bots crawled on that domain and compared it to the time when Google send an email to that reputed “error”. That works roughly also the reaction from Google isn’t instantly correlatet with the crawling.

    Google uses several stages to crawl and index a site. And only sometimes they fetch the whole page with all components.
    To keep it simple, lets assume two steps: Google does most of the time a simple “lightweight” and sometimes a “full” crawl.

    So … this is what i think sounds plausible:
    —–
    # How does it happen?

    1. Google visits the site/url and does an initial full crawl. At that time the bot also fetches the files like images and CSS — the merged CSS file “a-wild-string.css”.
    2. Then something is changed in the CSS of that page and a new merged CSS file is created “a-wild-string-2.css” and the old one is deleted (by the theme option or by the caching plugin, whatever).
    3. The “Test-Mobile”-Bot from Google comes over … he is a different bot and uses the cached/hashed data from the crawling bot … and tries to use the old CSS file “a-wild-string.css” to render the page without recognizing that the new one should be used … so the page is tested with half or no css in use … FAILURE! he (the bot) screams …

    That’s how i think this happens.

    —–
    # What to do?

    The easiest way: Just wait two, three, four weeks … at some point the Mobile-Bot from Google will use the new CSS data …

    More options:
    – don’t delete old CSS files
    – let Google reindex the site
    – use the options in Google Search Console to manually push the testing of each url
    => https://support.google.com/webmasters/answer/9063469?hl=en#validation

    When you use the last option and while testing the Live-Version of the site there are still errors … only then there are actually problems with your page.

    —–
    Thanks for your attention. :-)

    p.s.: I am not a native speaker of the english language, i hope the text above is understandable.
    p.p.s.: don’t use robots.txt to solve indexing issues

    —–
    Edit: Obviously there are more possibilities of why such a rendering error from Google can occur … so it has to be examined from case to case …

    • This reply was modified 6 years ago by cg.
    in reply to: Enfold Theme Poor SEO it Failed Google Mobile Friendly Test #1047653

    Ok … i expected that … you just make assumptions and can’t answer the question regarding your robots.txt effect …

    Edit: Everyone reading our discussion will easily recognize who of us two is the one “knowing nothing” … i really don’t know why you are taking it personally …

    • This reply was modified 6 years ago by cg.
    in reply to: Enfold Theme Poor SEO it Failed Google Mobile Friendly Test #1047634

    Sorry to say that … but … you are wrong again … :-)

    You say that your robots.txt solved the problem for the Googlebot with the css files.
    But … you have multiple lines in your robots.txt to allow Google crawling any css file … so your robots.txt changes nothing about how the bot handles css … because that is the default behaviour without a robots.txt …

    It’s totally possible that the reindexing solved your problem (and may help others with similar notices from google).
    But your robots.txt has nothing to do with that.
    For a normal home-URL or an URL of a content page your robots.txt has no effect at all …

    —–
    Edit: If you still disagree … please explain what your robots.txt does in this example case:

    Let’s take the Enfold 2017 demo and assume there would be your robots.txt located in the webroot and active for crawling bots.
    => https://kriesi.at/themes/enfold-2017/

    What would your robots.txt change for that page with that URL ?
    (spoiler: nothing)

    • This reply was modified 6 years ago by cg.
    in reply to: Enfold Theme Poor SEO it Failed Google Mobile Friendly Test #1047310

    Just look at the URLs the people here are having problems with in the Mobile Test … those are not WordPress-Admin-Pages or Theme-URLs … those are their normal home-urls and content-pages …
    They can’t disallow them in the robots.txt … don’t be that ignorant.

    in reply to: Enfold Theme Poor SEO it Failed Google Mobile Friendly Test #1047296

    Of course it’s a security issue when you disclose your admin-folders.
    I don’t talk about “any developer familiar with WP” … they aren’t attacking your site in most cases … automated bots are the threat, and you are telling them what system you run and where to look for possible exploits.

    Redirecting 404s is another bad idea you came up with … a 404 is a 404 and should be as long it’s not because of a changed URL or similar.

    Here are some links … maybe you should also send them to your so called “SEO & Security team” … lol

    —–
    robots.txt possible security issue:
    => https://www.synopsys.com/blogs/software-security/robots-txt/
    => https://www.willmaster.com/library/security/one-way-robots.txt-can-be-a-security-risk.php

    The robots.txt file can be a security risk if this one thing is present: A disallow line to a directory containing sensitive information.

    —–
    robots.txt – Yoast team about indexing
    => https://yoast.com/prevent-site-being-indexed/

    We’ve said it in 2009, and we’ll say it again: it keeps amazing us that there are still people using just a robots.txt files to prevent indexing of their site in Google or Bing.

    —–
    Edit: Last but not least … all of your statements are totally offtopic and not related to this thread about ‘Google Mobile Friendly Test’ … or should someone disallow his homepage url like you recommend because Google says it’s not mobile friendly?

    • This reply was modified 6 years ago by cg.
    in reply to: Enfold Theme Poor SEO it Failed Google Mobile Friendly Test #1047261

    @crtdude: It’s not an advisable aproach you are going there.
    Two reasons:
    First, the robots.txt is open available and you disclose all admin-folders of your content management system. Security wise that’s not a good idea.
    Secondly, it’s a common misunderstanding how a robots.txt directive works for Google. A “disallow” does not prevent Google from indexing a page … it’s disallowing Google to crawl that page. A big difference.

    in reply to: Problem size image in a page #1047214

    You should double check that … because a column with background image set to “Stretch to fit” has the css-class “avia-full-stretch” added to it … and your columns are missing this class …

    Edit: Your columns have the css-class “avia-full-contain” … so it seems the option for the background images is set to “Scale to fit” … should be “Stretch to fit

    • This reply was modified 6 years ago by cg.
    in reply to: Custom Error 404 Page is not good for SEO #1047168

    That should be solved in one of the future releases of Enfold … maybe even in the upcomming version together with the handling of other special pages like ‘maintenance page’ and ‘footer pages’.

    => https://kriesi.at/support/topic/custom-404-page-is-redirected-with-wrong-http-status-code/

    Until then i use this plugin and it works well … maybe it is also a good temp solution for you too:

    => https://de.wordpress.org/plugins/404page/

    • This reply was modified 6 years ago by cg. Reason: typo
    in reply to: Paging with anchor designation #1047155

    That works the same way … you can add an anchor to an external URL.

    Example:
    => https://en.wikipedia.org/wiki/World_peace#International_Day_of_Peace

    in reply to: Enfold Theme Poor SEO it Failed Google Mobile Friendly Test #1047145

    @dameonjamie … I’d say your text and the clickable-area of links in the top region (above logo and navigation) and in the footer socket are definitely smaller than what Google calls mobile friendly.

    Edit: Looking at your Test Result, it is obvious Google could’t load the needed CSS to render the page. That might be a temporarily problem … but as Google often doesn’t load the whole page to test it for mobile you maybe should try to prioritize the contents of the page better. (If that test result from Google is important for you)

    • This reply was modified 6 years ago by cg.
    in reply to: Wrong email information #1047142

    Did you configure the email-settings of WooCommerce?

    WooCommerce > Settings > Emails

    Info: https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-20

    Email Sender Options
    Set the ‘From’ name and email address for the sender.

    in reply to: Latest News Widget + Meta Tag #1046996

    I can’t create the code at the moment because in a few minutes i have to leave the office to go christmas shopping with the family … :-)

    But here are some notes to the process i would take for your first option (custom fields):
    – create a customized Widget based on the Avia News Widget (class-framework-widgets.php, line 843 ff.)
    – or override it by declaring the class “avia_newsbox” before Enfold does
    – inside the Widget code call the data of the custom fields of each element and add it to the html output

    ———-
    How to create a WordPress Widget:
    => https://www.wpbeginner.com/wp-tutorials/how-to-create-a-custom-wordpress-widget/

    How to get custom field data:
    => https://codex.wordpress.org/Custom_Fields#Getting_Custom_Fields

    in reply to: Latest News Widget + Meta Tag #1046986

    Another option would be to use an Event Plugin … because Events are different data than Blog Posts … not sure if i would recommend that but you can take it into consideration.
    => https://de.wordpress.org/plugins/the-events-calendar/

    Your second solution won’t work (i think) … because the dates of those events can be in the future which would cause them to not show up till that date …

    A custom field is a good idea in my opinion. But it would need some coding to show it in your widget.

    in reply to: Enfold contact form not sending emails #1046972

    You now have a CF7-form on your contact-page, so i think it worked for you and the case is solved.

    in reply to: Problem size image in a page #1046954

    A quick guess:

    Go to edit your page and for every column:
    – Edit Column > Colors > Background Image
    – set Background Repeat to “Stretch to fit”

    Then, if you want the space between the columns back, use:
    – Edit Column > Row Settings > Space between columns
    – or Edit Column > Border

    in reply to: One page Menunot Working #1046908

    Your section IDs are lowercase, like “contactnl” … while your anchor-links are camelcase, like “contactNL”.
    Possible that is enough for causing it to not work.

    Edit: Yes, Anchors are case-sensitive: https://www.w3.org/TR/html4/struct/links.html#h-12.2.1

    String matching: Comparisons between fragment identifiers and anchor names must be done by exact (case-sensitive) match.

    • This reply was modified 6 years ago by cg.
    in reply to: Emails form the form do not arrive #1046859

    At 1und1 all available error logs are on your webspace in a folder called “/logs/”. There are PHP-logs, Mail-logs, Access-logs, SFTP-logs, Traffic-logs, etc.
    You can access those by logging in via FTP.

    in reply to: Enfold and PHP 7.3 #1046830

    A default Enfold installation does work with PHP 7.3 on my end.
    Seems like your issue is not directly Enfold related.
    Did you try one of the normal WP themes?

    Test-Site of Enfold with PHP 7.3: => https://enfold.tabulor.de/

    Enfold with PHP 7.3

    Edit: I reverted my Test-Site back to PHP 7.2 … because WordPress itself throwed some errors with PHP 7.3

    • This reply was modified 6 years ago by cg.
    in reply to: Center Copyright Info and Footer Menu in Mobile View #1046828

    Info @michaelH: “center” is not a valid option for the float property

    in reply to: Team member section text pasting problem #1046819

    You can use the Character Entity instead: >

    & g t ;

    Info: https://www.w3schools.com/html/html_entities.asp

    • This reply was modified 6 years ago by cg.

    @Basilis: a html-header-meta “noindex” won’t be enough to exclude those pages from the WP internal search and ajax suggest, i am afraid.

    Edit: the link from Vinay about “how to hide a wordpress page from google” wasn’t even “on topic” …

    Edit: My reply isn’t meant as an “accusation” … i just feel like you are “on the wrong track” … :-)

    • This reply was modified 6 years ago by cg.
    in reply to: Layout not working on Mobile – not mobile friendly #1046393

    Sorry … i can’t see private content to check your test page as i am only a participant here in the forum like you.

    I created “one” FlipBox-Element with “three” containing boxes.

    But, honestly, i think for such detailed questions to the functionality of “FlipBox” you may be better served, asking the developers of that plugin.

    • This reply was modified 6 years ago by cg.
Viewing 30 posts - 121 through 150 (of 206 total)