Jordan, thank you so much. You guys are awesome.
Appreciate your help.
take care,
Corina

Hi Ismael

Thanks so much for looking into it. So I fixed it and the Spam keeps coming. I already tested the Google ReCaptcha and the spam kept coming (although at a slightly slower rate)…

So I am not quite sure if using the Contact Form 7 would make a difference. But I am happy to test it if you feel it’s worth a go.
If you have any other recommendations at this stage, please let me know.

Thanks & all the best,
Corina

Hi Basilis

Thanks so much for getting back to me.

That is weird. It works on my computer and the emails are coming through. (I am on Mac OS High Sierra, latest release Safari).

I removed the Google Captcha Code and reinstated the Enfold Captcha. Fact is though that they are receiving spam on either captcha solution.

If you need further information, please let me know. Thanks again for your help.
Corina

Hi Basilis

Thanks for getting back to me on this. Could you please explain in a bit more detail? What do you mean by

“I am afraid that we can’t know a lot. There can be that the captcha not working properly on a windows server to secure the spam, but again that is not something we can be 100% sure about …”

If I go back with this to the client he will send it to his hosting company, who will push everything back to me, telling me I should google it and that it definitely has nothing to do with his hosting (he is not a very helpful person and believes his hosting is superior and has no faults) and that it is definitely the website’s issue.

I also have the problem that the website doesn’t seem to get indexed by Google anymore and I am also guessing it could be due to the windows server or the slow loading speed due to the self-hosted movie (all suggested by the host). Do you have any experience with that? I have done all the Webmaster tools and am asking Google to index the website regularly. I have Yoast SEO installed and generally, I have never had a problem with websites I built on Enfold being indexed.

The hosting company is the IT specialist the client uses and he keeps throwing things back at me and tells me to google solutions (which I do, but I don’t seem to find answers)… so I am a bit at the wit’s end.

Thanks so much for explaining in a bit more detail and for your help.
Corina

Hi John

Yes sure, below.
Thanks so much.
Corina

Hi Ismael

Thanks for getting back to me. It was definitely in there, the </video> closing tag. it’s now in there 2x in on the development server, where you logged in.

Could you explain what an MP4 container is? so sorry and thanks so much.

This is the code I currently have in the video layer of the layer slider:

<video width=”100%” height=”100%” frameborder=”0″ webkitallowfullscreen mozallowfullscreen allowfullscreen preload=”metadata” muted loop playsinline>
<source src=”http://pre.ithub.ch/wp-content/uploads/videos/pre_CRF_30.mp4&#8243; type=”video/mp4″>
<source src=”http://pre.ithub.ch/wp-content/uploads/videos/pre_V9_CRF_50.webm&#8221; type=”video/webm”>
<source src=”http://pre.ithub.ch/wp-content/uploads/videos/pre_9000k.ogv&#8221; type=”video/ogv”>
</video>

All the best,
Corina

Hi Ismael

I fully agree with you and I strongly recommended using Vimeo & Youtube. Unfortunately, the client deemed the quality it was streaming as not good enough (since it adapts the quality to the download speed). I then suggested using a beautiful photo instead of the video, which the client did not agree with either.

The movie was created by the client and the video that is quite tricky to compress at good quality as it has so much information in it.

Thanks for the link. I think I forwarded that to the client before but will do so again.
All the best and thanks again.
Corina

Hi Ismael

Thanks for getting back to me. Okay, so here are some of the devices we tested that did not load the movie… they can see the fading tagline though (or the red dot of it as the text is white).

// Galaxy A5 (2016) | Model SM-A510F | Android v7
// Uuawei P10 fc | Model VKY-L09 | Build No VKY-L09C432B162 | Android v7
// iPhone 6s | Model MKQR2ZD/A | iOS 11.0.2
// iPhone 6 | Model MG4H2ZD/A | IOS 11.0.2

Thanks so much. Appreciate your helps.
Kindest Regards,
Corina

Hi Ismael

You are awesome. Thanks so much.
Very grateful for your help.
Have a great day.
All the best,
Corina
PS. You can close the thread.

Hi Ismael,
Thanks so much for getting back to me. So there is no way to “enable” it for the color background? I tried the layer slider but it’s doing my head in… but if you say it will work, I will sit down and work it out.

So Layer Slider video Backgrounds will work autorun on all mobile devices? Can you please confirm this?

Thanks so much & all the best,
Corina

Hi Mike

Thanks for all your help with this. As expected, my client does not accept the ‘not’ running movie on mobile phones. He’s now asked his IT person (also a webhost) to test and he got it to run (although takes about 5 minutes for the movie to load)

http://www.ithub.ch/videos.html

I know this is not best practice and I strongly advised against it but he wants to have it running on all devices and implement it on the nearly completed website.

Now my questions is… how do I implement it as above within enfold? It is running with the video tag as a background video and loading all the different file versions…

Thank you so much, I really appreciate your help.
Corina

Hi Mike

Thank you so much for the pointer. That worked :)
Appreciate your help.
Many thanks.
Corina

Thanks Victoria, that worked too :)
You can close this thread.
All the best,
Corina

Hi Mike

Thanks for responding so quickly. The thing is, that it does it automatically (without me doing anything) on the iPhone… but only for the bottom 2 numbers… which it re-colours red and the first one appears black.

I know my client will have a massive issue with that. The 3 numbers are created in the same way. Text boxes with text, nothing else.

See iPhone screenshot below. I need them all to be black on mobile view.

All the best,
Corina

Perfect, that solved it. Thanks so much Victoria…