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Well today I logged into the admin and the update alert appeared at Enfold Child > Theme Update. However, when I click the Updated Now button the following is returned:
Errors occured checking on 2020/03/04 13:31:
Download Package URL: Errorcode 404 returned by Envato: Not Found:
– description: The purchase you have requested is not downloadable at this time.:
– Possible cause: your download limit might be exceeded – please try again later.
Download Package URL: A problem occured accessing your download link. Unable to perform update.
Following Envato package errors occured:
Enfold – Request for Download URL failed.I don’t know what the “download limit” is, but I do not this is the first time I’ve attempted to update the theme, so I shouldn’t be anywhere near hitting any limit. Any suggestions on how to proceed to get the latest theme?
I sent credentials previously, but did so by only providing content in the Private Content window with nothing in the Reply to window. I guess nothing goes through when that’s done so I’ll provide them again with this post.
Hello Rikard, I just wanted to check in and confirm that you received the login data I sent last week and ask if you’d had a chance to take a closer look yet?
Well when I tried it later it worked. So apparently there was a temporary outage of the Envato service, but I got the personal token an plugged it into When I now go in the WordPress admin to Enfold Child > Theme Update I see a message, “No Updates available. You are running the latest version! (4.6.3.1).” However, you say above that the latest version if 4.7.3 so it seems to be failing to detect that a more current version is available. What do we do about that?
Hello Rikard,
I would love to use the latest version of the Enfold theme (love the theme by the way), but unfortunately downloading the latest version seems to require using an Envato personal token and the shoddy Envato service does not permit creating one. Instead, clicking the “create a token” link from https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-4 points to a page which returns, “Access denied…” (This is regardless of whether I’m logged into or not.)
Is there a way to download the most up-to-date Enfold version without having to fool with that inoperable Envato service?
