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August 8, 2021 at 4:51 am in reply to: Headers Not Sizing, Colors Not Changing, Background Images Not Showing 4.8.6 #1315084This reply has been marked as private.August 6, 2021 at 4:43 am in reply to: Headers Not Sizing, Colors Not Changing, Background Images Not Showing 4.8.6 #1314744
Yes… however this is happening every time we make a change. Even if the cache is cleared or window opened on incognito. It also only appears when “update” is clicked. The preview is fine and the editor view is fine. Once update is clicked the front of the website is not displaying correctly. We have had additional issues (background not showing as others have mentioned) however we address these with custom CSS each time… this is not a long term solution. The style issue you mentioned was left alone so that you could see and example. We did not have this issue for the last year+ we have used this theme. Reading others on this forum it seems that others are having similar issues when making changes/updates to their sites.
Note: we had to apply some custom CSS to get the background to show because we cannot just leave the space blank. However, the issue is still present if we use the editor (no custom css) and are unable to make any image changes or additions site wide.
This reply has been marked as private.Tried to revert back to original image format and now the image will not show. ANY changes to images on the site results in the image not rendering. I see it on the editor.. but there is an empty space where the image should be.
Webp images also not showing in backgrounds… had to switch back to standard png or jpeg in backgrounds (note settings are parallax, center center, no repeat, 0.5 overlay)
Looks like there is an issue with lazy load of images. Turned it off and the grid is working properly.
Thanks… tried this but it actually removed all of the older post images now also.
This reply has been marked as private.Hello… I wanted to follow up on this as it is an urgent matter as it is holding up publication of additional content. Thanks!
This reply has been marked as private.This reply has been marked as private.I am having the same issue… has this been resolved? Thanks!
Thank you… we were able to find the issue. Had to disable Lazy Load for this specific page.
Hello… we still have not heard back on this issue. We have paid for support. Thank you
Hello… I wanted to follow up on this as we have had to take the page off of the front of the site until we can get this figured out. Thanks
Please see private content
See private content. Thanks
Links provided in private content area. Thanks
Thank you… looks great! However we are still having the issue with the character count in the excerpt (we need the ability to increase the count). As previously mentioned, the code you previously provided to adjust the character count did not work. Additionally, is there a way to increase the font size of the title and excerpt? This is a 2 part question…. Thank you.
- This reply was modified 4 years, 7 months ago by brockwatson.
This reply has been marked as private.Thanks… however, we actually need to increase the count. We tried adjusting within the code but it didnt work. Please see steps our web team took below.
- This reply was modified 4 years, 7 months ago by brockwatson. Reason: added code sample
Ok.. so we figured out how to top align the caption. However, is there a way to increase the font size and the character count for the leadin (first few lines of the post after the title)? This again would be for all post grids on the site. Thanks!
Actually .. what it looks like is the captions are starting from the bottom instead of the top. I dont see a setting to change this. It is like this on all my pages with post grids. Please advise. Thanks!
Thanks. As mentioned, all of the images are the same size. Additionally, we are not sure how to address the captions/lead-ins starting on different lines. The are all uneven. Thanks!
Hello… I just wanted to circle around on this as I have not heard back. Thanks
Thank you for the CSS on the date.. worked great. However, I am still having trouble getting the images and captions to display cleanly. All of the images are the same size… however the responsiveness is not consistent and the captions are not starting on the same line (they end on the same line but would like them to start on the same line as well… just under the image). Please see link to a sample page… I have several pages like this. Thanks
Hello… just wanted to follow up on this as we are still having the issues. Thanks!
Thanks. Theme updated and still having the same issue.
Header on the page was already set to transparent and there is no padding.
Page Layout Settings:
Sidebar: No Sidebar
Footer Settings: Default Layout set in Enfold Child
Title Bar Settings: Default Layout set in Enfold Child
Header visibility and transparency: Transparent HeaderMy hero is slider revolution and the section has no padding.
Look forward to your suggestions… thanks!
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