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GoDaddy ultimately did not inform me that the problem has been fixed however it’s been a few weeks and I have not been experiencing the same issues so I will consider this issue resolved and caused by GoDaddy hosting. I greatly appreciated your willingness to help and availability. Thanks.
Another update,
I decided to try calling GoDaddy support seeing the websites were all hosted on the same account and had the same issues at the same time. GoDaddy acknowledged that they are currently experiencing hosting issues specifically with all cPanel accounts and that database information loss could be an experienced issue. They are set to message me once the servers are fixed but it’s been at least a week they’ve known and have been working on this issue. I thought you’d want to know and keep this in mind while looking into things deeper. I’ll keep you posted with them, and the same with your findings please. Thank you very much.
My apologies. I updated the password. It worked for me prior to sending it yesterday. Perhaps you need an email rather than user id to login instead, I have the associated email with you along with the pass to try.
On another note. When checking the websites this morning 2 out of 3 were not displaying their navigation. I disabled the css & java script file merging options as suggested, cleared the cache and after refreshing they all 3 appeared.
So great news it seems we may have found a temporary solution that should help lead to the root of the problem. My question is, can you still find a resolve so that I can still include the site performance or am I now stuck without that option for some reason?
Again, thank you so much for the help.
Okay, so yesterday I experienced the menus disappear then they randomly re-appeared later that day. Then looking again this morning they were gone. looking now, one came back and one did not. I’m fully expecting them to disappear again with no notice. Thank you again for looking into this. Credentials are attached.
I installed the wp-staging plugin as suggested by the provided tutorial link to my website blink.com. I have a link and login credentials below. Thanks again for your help!
I don’t understand. I have that yoga/mediation/pilates box set that way because I want the arrow there. Why does that affect an entirely different color selection half way down my page? I guess my question is how do I keep the arrow up top and remove the one below because I still want 1 arrow just not both.
I don’t understand how one color selection’s style is affecting the other.
Oh shoot, I’m sorry. I forgot I have a “coming soon” plug in active while I’m editing. I have the information you need in the private content.
Also, I am confused because I have “none” in my display a scroll down arrow options on the color selections in the areas of where the problem is. I even have the tops to “none” so I’m not getting mixed up.
