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Viewing 30 posts - 151 through 180 (of 326 total)
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  • in reply to: Image shows up twice in post when viewed on iPhone. #1094257

    Hi Ismael,

    Yes, I finally figured out where you were referring to. But the thing is I have been using Enfold for many years and never had this issue before. There must be close to 700 posts that never had this issue and having to go to every post again simply to return things to the way they were does not make sense.

    The only thing I can think of is that this issue happened during the Gutenberg transition and that I am currently not using the classic plugin.

    I am wondering, should I re install the classic editer?

    There must be a way to revert to the way it was for all posts without having to manually edit every post?

    GB

    in reply to: How to activate Lightbox in a post? #1094134

    Hi Victoria,

    I found the spot Ismael was talking about and fixed the primary issue!

    But how do I fix it for all the posts, I have hundreds and the problems seems to exist for all of them?

    Also, I corrected the above title image for this post as well but as you can see it has the lightbox effect:

    where as my new posts do not as seen here:

    How do I get it so that all my posts have the lightbox effect, like they used to?

    Thanks,

    GB

    PS – the blog post that has the lighbox effect on image was created pre Gutenberg!

    • This reply was modified 5 years, 7 months ago by gb.
    in reply to: how to remove the Burger Mobile menu option? #1094133

    I found the spot you were talking about and it worked!

    But how do I fix it for all the posts, I have hundreds and the problems seems to exist for all of them?

    Also, I corrected the above title image for this post as well but as you can see it has the lightbox effect:

    where as my new posts do not as seen here:

    How do I get it so that all my posts have the lightbox effect, like they used to?

    Thanks,

    GB

    PS – the blog post that has the lighbox effect on image was created pre Gutenberg!

    • This reply was modified 5 years, 7 months ago by gb.
    in reply to: How to activate Lightbox in a post? #1094075

    Hi Victoria,

    Ismael is looking into it but I can give you the admin access, as I have been trying to get this resolved for over a week now so any help would be appreciated!

    To clarify my issue: When viewing my posts now there is a small image (with lightbox effect) above the Post title and then below is the image larger but without a lightbox effect. I want the post to look the way it did before which was just one large image below post title with a lightbox effect. I have no idea how it switched to the current set up?

    in reply to: how to remove the Burger Mobile menu option? #1094068

    Hi Ismael,

    Strange, OK, try the new password, I checked it and it works.

    I tried the change you requested and it just made a bigger preview image.

    Also, I am not sure 100% where you want me to go and make the suggested changes.

    Thanks,

    GB

    in reply to: Image shows up twice in post when viewed on iPhone. #1093690

    Hi Ismael,

    Sorry, could you help me understand where you are referring to? I looked in Posts (with thumbtack image next to it) and also looked inside Enfold layout (with house icon next to it).

    Could not find what you describe in either spot, am I looking in the wrong place?

    PS – I am using the Gutenburg layout not the classic editor plugin.

    PSS – In my Enfold theme options / blog layout, here are the settings, as you can see it says small image preview but I do not see an option for none? And this small image used to not be there?
    https://www.dropbox.com/s/wv4lffxbg0r189r/post%20layout%20settings.png?dl=0

    • This reply was modified 5 years, 7 months ago by gb.
    in reply to: Need help with a blog post. #1093558

    I tried that and it did not work.

    I am pretty sure it is a setting issue somewhere as the problem of a small image of the blog post is showing up above the blog post title for every post and this was not the case in the past.

    I can add credentials but keep in mind a moderator is also looking into this so to avoid confusion, perhaps I wait until I get a reply from Ismael first so as not to have 2 people tinkering on the back end?

    FYI, here is a link to screen shot with the issue outlined in blog post:

    https://www.dropbox.com/s/09v7dq05lvzg2ff/Screen%20Shot%202019-04-22%20at%2011.49.16%20PM.png?dl=0

    Thanks,

    GB

    • This reply was modified 5 years, 7 months ago by gb.
    in reply to: how to remove the Burger Mobile menu option? #1093554

    Hi,

    Yes, I will give you access, please keep track of any adjustments and let me know. I want to mention that the problem is on every blog post, not just the Notre Dame post so it is a setting somewhere, I just can’t figure out where.

    To be clear, the issue is that a small preview image shows up above the post title for every blog post now, this was not the case in the past and I do not know how to get rid of it.

    Here is a link to an image with the issue outlined in blog post:

    https://www.dropbox.com/s/09v7dq05lvzg2ff/Screen%20Shot%202019-04-22%20at%2011.49.16%20PM.png?dl=0

    Thanks,

    GB

    • This reply was modified 5 years, 7 months ago by gb.
    in reply to: Image shows up twice in post when viewed on iPhone. #1093373

    Hi,

    I did clear cache and I can try putting code at the top but is there not a setting for this?

    I have been trying to resolve this by going to Enfold theme options / Blog layout.

    I just can not seem to find the setting that removes the image above post title. Which by the way was how it was set for all the years I have been using this theme, I have no idea what changed.

    Thanks,

    GB

    in reply to: how to remove the Burger Mobile menu option? #1093212

    Hi Rikard,

    Thanks, for now I will not change the Burger Mobile Menu option.

    But the other problem I am having and maybe you can help with this is that for some reason all my blog post entries now show a small image with lightbox click ability then the Post title and then the image again (with no Lightbox click to view larger option).

    I do not know why this is happening or what to set in the Enfold theme blog settings?

    Link for example:

    All I want is the one image under the post title and for it to have the lightbox click to view larger option.

    Can you tell me how to return my blog posts to this set up?

    I am hoping I do not need to use code as I never needed code before to have this set up.

    Thanks,

    GB

    • This reply was modified 5 years, 7 months ago by gb.
    in reply to: Need help with a blog post. #1093201

    Hi,

    I tried adding the code but it did not change anything.

    Also I have a feeling it has something to do with adjustments found within the Enfold / blog layout / theme options?

    Bit I am not sure what the adjustments need to be, which is how it used to be originally but somehow changed after one of the major theme updates?

    in reply to: Image shows up twice in post when viewed on iPhone. #1093200

    Hi,

    I tried adding the code but it did not change anything.

    Also I have a feeling it has something to do with adjustments found within the Enfold / blog layout / theme options?

    Bit I am not sure what the adjustments need to be, which is how it used to be originally but somehow changed after one of the major theme updates?

    in reply to: Image shows up twice in post when viewed on iPhone. #1093110
    in reply to: Titles are displaying on mobile devices. #1092941

    All good, you can close it , thanks!

    in reply to: Titles are displaying on mobile devices. #1092532

    Thanks so much!

    You are right!

    I completely forgot about the iPhone browser cache erase in settings.

    Thanks so much!

    GB

    Hi Nikko,

    OK, I just removed the code which was located in the Quick CSS editor area but the problem still exists.

    I noticed it is also not showing up under the images for these posts either:

    Any thoughts, I appreciate the help.

    Best,

    GB

    in reply to: Anyone have a good way of reducing site megabyte size? #1068528

    Thanks Rikard!

    Im looking into it now,

    Best.

    GB

    in reply to: Question about blog post in Gutenberg #1045684

    Hmm good question, I had thought the Lightbox effect for the image was activated thru the Enfold theme.

    I will look deeper (google searches) into this issue,

    Thanks,

    GB

    Thanks Mike, I also noticed that the auto save could be a factor in this.

    And see that if I keep at it like you describe, I can get the process to work. It’s slow but at least I can continue until the update comes.

    Thanks again!

    I am trying the update page and refresh to an existing ALB page to solve “the issue” and it is now NOT working.

    It had worked on one page of mine yesterday but not today even though I have not made any updates or changes since.

    Hoping the Dev team comes up with an update solution soon as I have two important sites to contend with.

    Thanks,

    GB

    jomo5280, could you or someone else explain what value or advantage there would be to install the Classic Editor plugin?

    If we have this work around with the advanced Layout builder and not using the new Gutenberg blocks option.

    Thanks!

    GB

    Yes, I too was able to work around the issue but not without issue. The first time I clicked the update button, I got a failure message. I logged out and back in and retried. Update worked but still had problem with text block. So then I updated and then viewed page, then went back into the back end and finally was able to add a text block.

    At least this process works for now..

    I wish I saw this post before I updated, having the same problem, will also follow this thread.

    This problem occurs when I try to add text block with the Avia Layout builder to a page I constructed 2 weeks ago

    Seems like there is no solution as of yet?

    • This reply was modified 5 years, 11 months ago by gb.
    in reply to: Full Width Sub Menu question / issue… #1039726

    Hey, no worries, I figured out a solution!

    I created the same sub menu on every relevant page so that it was there regardless of what ever menu / page they clicked on.

    Best,

    GB

    in reply to: Theme updated / Instagram broken again #971854

    Here is a link to a long Instagram issue thread for which the fix was coming in a theme update:

    So I am not sure I am understanding your response?

    in reply to: Theme updated / Instagram broken again #970941

    Hi,

    This is so strange, I do not have any privacy settings set to on and the only time the IG widget did not work in the past was when IG had changed some thing but you guys resolved it with an update. If I remember correctly, this stopped working after I did the big 4.4 update..

    in reply to: Theme updated / Instagram broken again #969784

    OK, I just got off the phone with the WordPress specialist at Network Solutions, he told me that they are not blocking Instagram access.

    So strange as this was working for me until the big 4.4 update.

    Any other thoughts?

    GB

    in reply to: Theme updated / Instagram broken again #968063

    Thanks guys,

    I have updated the theme to 4.4.1 and called Network Solutions. The guy I spoke to said it does not look like anything is blocking Instagram but the case is being forwarded to a higher level tech team to see if they can find an issue.

    Strangely , when this issue would surface in the past, it was resolved when the IG and theme code was updated, so it is odd that it would be a server issue now?

    Will let you know what info the tech team gets back to me with.

    GB

    in reply to: Update is great #946168

    Your online behavior might have something to do with it.

Viewing 30 posts - 151 through 180 (of 326 total)