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Hi Basilis,
Thanks for your answer.
Kind Regards
Elsa SoaresHi,
I’m sorry to say, but lately I have verified that your support is losing quality, essentially for two reasons:
1 – You are taking many more days to answer. And it was not just once, there were several situations.
2 – You end up limiting your help to practically the trivial and in the rest your answers turn out to be evasive.I sincerely hope this is a timely situation and that your support will return to the unique quality that you have accustomed me. Only then is it worth continuing to pay to have your support.
Kind Regards
Elsa SoaresHi Yigit,
Thank you for the reply.
I know I need to regenerate thumbnails, whenever I make changes to image settings.
Unchecking hard crop the remedy is worse than the disease!
To inform vendors for the images size is an option, but it will be the last one, as it is not practical and there will always be faults, besides requiring a tight control.I thought you could give me a code for that.
I’ve been doing some research and found the following:
– http://wordpress.stackexchange.com/questions/28359/how-to-require-a-minimum-image-dimension-for-uploading.
– http://wordpress.stackexchange.com/questions/130203/limit-image-resolution-on-upload.However, since I’m no expert on the subject, maybe you can help me. :)
Kind Regards
Elsa SoaresFebruary 8, 2017 at 10:51 am in reply to: Exclude pages/categories/tags from archive/sitemap? #744288Hey Nikko,
Thanks for your reply.
Kind Regards
Elsa SoaresHi Vinay,
Thanks for your support.
Yes I’m using the latest version of Enfold 3.8.5.All the best.
Kind Regards
Elsa SoaresI’m back again.
I discovered that if in the image display settings we select ‘Link to none’ then the title will be displayed whenever mouse over the image.
Please just answer to the point 2.Regards
Elsa Soares
Hi Rikard,
Thanks for your answer,
1 – My question is whether there is the option of showing title when mouse over images, just like this website –
http://www.bespokehospitalitymanagement.com/services/planning-consulting/, which also uses the Enfold theme.2 – I also questioned if the alt and title image attributes in Enfold Theme are working properly regarding the best SEO practices according google.
Kind Regards
Elsa SoaresFebruary 3, 2017 at 1:00 pm in reply to: Translation woocommerce menus 'sort by' and 'display' #742349Hi,
However, I was able to solve this problem with the translations.
You may close this ticket please.Kind Regards
Elsa Soares
Hi Rikard,
I had already activate debug mode.
I tried but I do not think it works. Also it would have to exist the column av_one_eighth so that the result was what I intend.
I’ll probably choose to do the scheme on a image and insert it into the page.Thanks anyway.
Kind Regards
Hi Rikard,
Thanks for your reply.
Sorry. Only now I verify that I did not provide you the login credentials and link to my website.
But now you have them! :)Kind Regards
Elsa Soares
Hi Andy,
Thanks for the reply.
Since it is not my area of expertise, I will have to consult carefully the information following the link you provided me, in an attempt to achieve the result I want.Best Regards
Elsa SoaresJanuary 30, 2017 at 1:27 am in reply to: Add text to socket, right align (separate from copyright, but same line) #740052Hi Vinay,
Thanks for your help.
The result looks great with the code you gave me. :)Kind Regards
Elsa SoaresJanuary 26, 2017 at 8:05 pm in reply to: Hide the default shop banner in a specific type page #739107Hi Yigit,
Thanks for your answer.
If you tell me it involves some time and customization, not covered by your support, I have no alternative but to accept your decision.Kind Regards
Elsa Soares
Hi Ismael,
Thanks for the code.
We are almost there, however for resolutions (768×1024; 800×600; 800×1280; 960×600; 1024×600: 1024×768; 1024×1366; 1152×864) this is not displaying as it should be.I replaced the last code and at this time my css is like this:
@media only screen and (max-width:767px) {
.wcv-pro-vendorlist .wcv-banner-wrapper > img, .wcv-store-grid #banner-wrap > img {
max-width: none;
min-height: 280px;
max-height: 280px;
width: auto;
}
}/* Smartphones (portrait and landscape) ———– */
@media only screen
and (min-device-width : 320px)
and (max-device-width : 480px) {
/* Styles */
}/* Smartphones (landscape) ———– */
@media only screen
and (min-width : 321px) {
/* Styles */
}/* Smartphones (portrait) ———– */
@media only screen
and (max-width : 320px) {
/* Styles */
}I appreciate your help.
Kind Regards
Elsa SoaresHi Nikko,
Thanks for your reply :)
Do you know why http://bemvestir.moda/wp-admin/ is redirecting to http://www.bemvestir.moda/wp-login.php?redirect_to=http%3A%2F%2Fwww.bemvestir.moda%2Fwp-admin%2F&reauth=1 ?
However, using http://www.bemvestir.moda/wp-login.php and the credentials access I gave you, everythink is ok.The code seems to work great on http://www.bemvestir.moda/vendedores/ (vendors’ general page).
But also there’s another page – http://www.bemvestir.moda/vendedores/fatos-e-calcas/ (an individual vendor page), and in this one the code is not working.
For this reason I still need your precious help.Kind Regards
Elsa Soares
Hi Nikko,
I had already provided you the access to admin.
Kind Regards
Elsa Soares
Hi Nikko,
Thank you for you support.
I placed in Quick CSS the code you gave me and apparently nothing has changed, as you can check on pages:
– http://www.bemvestir.moda/vendedores/ (vendors’ general page) and
– http://www.bemvestir.moda/vendedores/fatos-e-calcas/ (an individual vendor page).I still need your precious help :)
Kind Regards
Elsa Soares
Hi Ismael,
Thanks for your support.
The code you gave me put everything in its place! :)Happy New Year.
Kind Regards
Elsa SoaresHi Ismael,
Thanks for te reply.
However I was careful to indicate the steps you should take: ‘To verify this, you must login as a Vendor (indicated on private data) and go to http://www.bemvestir.moda/painel_do_vendedor/product/edit/#attributes’.
1 – You must login with the vendor user.
2 – The access
2.1 directly http://www.bemvestir.moda/painel_do_vendedor/product/edit/#attributes
2.2 by the menu /products/add or edit/attributes.Kind Regards
Elsa Soares
November 30, 2016 at 3:32 pm in reply to: Page numbers are displayed vertically – how do i make it horizontal? #718814Hi Andy,
Many thanks for your support.
Have a great day.Kind regards
Elsa SoaresNovember 28, 2016 at 12:47 pm in reply to: Page numbers are displayed vertically – how do i make it horizontal? #717711Hi Andy,
Thanks for your reply.
However I have provided all the elements you need.
You must access with the ‘vendor’ user (see private data) to see the page – http://www.bemvestir.moda/painel_do_vendedor/product/.Kind Regards
Hi Nikko.
Yes you’re right.
In fact there is no such field whatever the theme is.
I’m sorry for the time I took you.You’re awsome! :)
Have a good day.Elsa Soares
Hi Nikko,
Thank you for the code.
However in Set Featured Image the media library filter box ‘All media items’ is not there, as you can confirm on the last image I sent to you.
Appreciate your help.Kind Regards
Hi Nikko,
Thank you for your help.
I tested it on chrome, mozilla, opera and i.e.
Whatever the browser used the result is always the same as shown in the image.Kind Regards
Elsa Soares
Hi Nikko,
It’s looking fine now!
Thank you very much for your kindness and support.Have a wonderful day.
Cheers!Elsa
Hi Nikko,
I really have to say your’re giving me a great support and I’m very greatull for that.
The code you have replaced is almost perfect (‘all dates’ and ‘search’ filter boxes are ok, as well as media sidebar) and is only missing the ‘all media items’ filter box.Appreciate your help
Kind Regards
Hi Nikko,
Thank you very much for your support.
However, before I give you feedback about the code you kindly sent me, I have to refer to the repetitive behavior of Basilis moderator:
1 – I remember my licence is active.
2 – From the beginning I have been working on this project with enfold theme and wcvendors plugin.
3 – I never had any refusal from your support about Enfold integration with the plugin.
4 – It is not right to change the rules ‘during the game’.
5 – Being consistent is a virtue and a necessity for one that has a good image to defend.About the code:
I pasted it to Quick CSS and it seems something is not working as should be.
There are two situations as you can check on image – http://www.bemvestir.moda/wp-content/uploads/2016/10/media_library_issues_2.png:1 – Set Feature image – The misalignment improved somewhat but not completely. Still there’s the issue on media sidebar.
2 – Add Product gallery images – The misalignment is still the same and also remains the issue on media sidebar.Appreciate your help
Kind Regards
Hi,
I don’t understand your answer.
Even worse this is the second time you ‘Basilis’ don’t give me the necessary support.
The first time was a few days ago and another moderator Kriesi supporter gave me the help you refuse to do, like this one.I’m go to inform Kriesi developper about your behavior.
October 19, 2016 at 11:07 am in reply to: Header when is not shrinked hides the top of order's details. #701132Hi Nikko,
It looks great!
Thank you for your help.
Have a nice day :)
Kind RegardsEla Soares
October 18, 2016 at 11:33 am in reply to: Header when is not shrinked hides the top of order's details. #700580Hi Nikko,
Thank you for the reply.
You need to login with a user vendor I provided in my first request on October 11- (Email address hidden if logged out) .Kind Regards
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