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  • Hey Mike,
    I’m not using any of the demos I’m creating the site from scratch (I really hope that is not the problem, you should not have to use the demos). It is not the “ENFOLD” logo (as you have above) that appears but the Kriesi “K” that appears (like in the menu of this page). I have replaced both as you have suggested and it is still there. Where is it even grabbing this logo from?

    I did not list a URL because the server is on my computer via MAMP so you cannot see it (you better not be able to see it… LOL!!!). I’m working in house before I put it up so things like this are worked out.

    Ismael,

    I could put back the items that were causing this issue so you can see what I’m talking about, if you like (since it is an easy fix). Note this did not happen before the update two builds ago.

    Regards,
    David

    Issue fixed but this brings up another question now.

    What caused this grey bar/line was I had “single width column” that contained a “special heading” container, all within a “color section” container. Note neither had anything active, basically blank/no data. I’ve done this before (a place holder for future items) and this never happened until now.

    Enfold version 4.8.1
    WordPress version 5.7

    • This reply was modified 3 years, 8 months ago by bellard.
    in reply to: Band demo import is not import all files #1219622

    Thanks Mike for your reply,

    Yea this started (at least for me) some time last year and I have noted I’m not the only one with this problem. Yes my server does have internet access and in the past I was able to download all the demo information. Am I not sure what has changed.

    I just stated that it was on my test server so that support would not ask for access because they/you cannot.

    Thank you for the link, I will use it to download the images to the correct folder. From I can tell it should be:

    wp-content/uploads/2015/07

    Thanks again and I’ll keep you informed on how is goes.

    Regards,

    David

    in reply to: Google tag manager #1060666

    Hi Everyone,

    I found a very simple way to install GTM in Enfold using a plugin, I’ve included a link below that explains everything.
    I could not believe how simple this was.

    Watch the video (the first part explains what to do on the Google side), it walks you through the entire process.

    Enjoy (and hope this was helpful),

    David

    in reply to: Website was cloned, anyway to stop/block this? #1060664

    Hi Guys,
    Sorry for taking so long to respond (I actually forgot after I found out what happened). Sorry for all of the mess this may have caused, the folks my client hired to “make his site more popular” did this (I want to kill them for not telling us… but that is another story).

    Thanks for responding to this, you can close this issue.

    Regards,

    David

    in reply to: Website was cloned, anyway to stop/block this? #1030993

    Stupid stupid stupid…

    Mystery solved, the STUPID company that my client hired for SEO cloned the wrong site (something about doing it for a SEM campaign) and did not tell either myself or my client what was going on. Any way I guess this could be a heads up for all that this kind of thing can happen. Sorry for any issues this may have caused the Enfold gang.

    Regards,

    David

    Sorry for taking so long to get back to you guys. I found out what the problem was, took about 10 minutes once pointed in the right direction. A friend saw how your theme was handling things differently. I finished the event page a few weeks now, client is happy.

    Thanks…

    Hi Rikard,

    That is all understandable but with that said… You guys have been very helpful to folks here (with me included) so to just get a response of “It’s time consuming and you need to hire a freelancer…” right out of the gate. All I’ve asked for is some idea (with a bit of detail) of what might be going on. It is not my first rodeo as they say and as I have stated another theme had no issues. So to ask if there are any special issues that your software may have with subdirectories should not be out of the scope of tech support. I’m thinking folks are going to try this.

    I never said that you guys were responsible but more like asking “Is there some thing extra that needs to be done for your software to work.” Believe it or not I’m on your side, so to kinda get the brush off is not cool. We all know that every piece of software out there is different, that’s why I was ask how is yours different. Basilis’ response made it sound like your software does not do that (work with subdirectories without some extra coding to the software), which is fine if it does not maybe that could be on a future features list. You now make it sound like your software does work with subdirectories which is great! So what am I missing? I know I’m more then likely missing some thing, it happens. And that is all I was asking.

    Best regards,

    David

    Wow…

    The other theme did it with little to no effort. Is there some type explanation for this Basilis? So there is no way to point to a subfolder. Well I was going to use this as an example for this client to upgrade to Enfold, guess that is now shot down.

    Ok, thanks.

    Hi Rikard,

    It has basically taken down the site so if you enter the following URL you can see the error message…

    http://www.houzffordable.com

    Let me know if you need higher level access to the site, thank God this is a test site so no worries.

    Thanks,

    David

    in reply to: After updating to latest Enfold 4.4, error warning… #964458

    So do I have to re-install the latest version of Enfold when this happens as well?

    Hi all,

    I do need more help with this but I was under a major time constraint (two days was a bit too long of a wait sorry) to get it out for the client and I did it all by hand. Please keep this ticket open this issue really needs to be solved. I am currently running PHP version 5.6, I can update to version 7.0 if that will fix this problem.

    I’ve run into another problem with Layerslider, images in the slide do not appear in the Chrome browser. I’m running Version 62.0.3202.94 (Official Build) (64-bit) of Chrome.

    http://www.abramsclaghorn.com

    If you view this page (the opening page) in Safari or Firefox the gallery logo and “Local” (with “S.F. Bay Area Makers Featured Here” between the two “L”s) appears just fine. This is not the case in Chrome. I realize this could be another issue but this should not be happening regardless.

    Regards,

    David

    P.S. I’ll give you access to another site that is having the same issues later today (12/8/2017)

    in reply to: Errors on Update Page and While Updating #828815

    You are talking about just installing Layer Slider alone, I did not do that. As my post clearly states I only upgraded Enfold (version 4.1.2).

    So what is the solution if you only upgraded Enfold? Again, are there any issues with the upgrade that we should know about? Is there a way to go back to the previous version of Enfold, before these problems started?

    As was stated on the other thread by SAdesignsUnltd, I’m using the Layer Slider version that came with the Enfold theme.

    in reply to: Errors on Update Page and While Updating #824281

    I updated to Enfold to 4.1.2 and I got the same error messages. Did the update load correctly, is it a Layer Slider issue? Are other things going to break in the theme?

    in reply to: Drop-down menu size #701433

    Ismael,

    Thanks for the css code.

    As you make changes to various areas via the drop-down menu item and select “edit”, that area that was edited stays open on the page. So if you have made several different changes to one area say “main menu” and you select the “edit” button each time, another edit area of the “main menu” appears.

    David

    in reply to: Drop-down menu size #700216

    Ok… ok,

    I figured out how it works now, so does it use the main menu font family by default? I do not have a drop down to change the font family so I’m hoping it is picked by default.

    Is there a way to shorten the width of the drop-down area?
    (I know that is another question)

    Thanks,

    David

    P.S. Does the advanced styling area just keep all of the edits on the page like that, I think that is what had me so confused. I selected the drop-down for sub level menu links and expected the view to change to show for that area only.

    • This reply was modified 8 years, 2 months ago by bellard.
    in reply to: Drop-down menu size #700189

    Hi Elliot,

    I’m looking at the Advanced Styling for Main Menu sub level Links, all changes I make effect the main menu items and not the drop menu items. There is not a section listed that states it effects the drop-down/submenus/sublevel links. There are four sections that all state that they deal with the Main Menu links, the other section deals with H3 tag.

    This is a bit confusing.

    Regards,

    David

    Hey All,

    Well I got things to work, I switched over to Vimeo. I’m not sure what is wrong with YouTube (I used the very same video file types m4v/mp4) but for some reason things are working with Vimeo. As I had stated earlier the site is in the testing phase where it is now on a local server. I was trying to get info on what version of browser and other software was being used by the support team but never received that info so I could try to track things down (oh well).

    As I work/learn Vimeo I’ll figure out what they do different than YouTube, as soon as I figure that out I’ll report my findings… stay tuned.

    Regards,

    David

    in reply to: No Enfold theme update available from my WordPress #673389

    Hey Laurent,

    That has happen to me as well, what I have learned to do is just to reload the page (sometimes twice). Then it will show that an update is available for Enfold.

    I hope this helps,

    David

    Hey Andy,

    As I stated it is on a local server via MAMP at this point. What version of Safari are you running? What video are you using?

    Regards,

    David

    Vinay,

    The only other code I have is in Quick CSS:

    .avia_desktop.avia_transform3d .av-masonry-entry.av-masonry-item-loaded .av-inner-masonry{
    -webkit-animation: none; /* Safari 4+ */
    -moz-animation: none; /* Fx 5+ */
    animation: none; /* IE 10+ */
    }

    That is to handle (turn off) the animation of the masonry tiles. I removed the code and still have the same issue. I’m including a copy of the custom css file, I have not changed anything there.

    /* Have fun adding your style here :) – PS: At all times this file should contain a comment or a rule, otherwise opera might act buggy :( */

    /* General Custom CSS */

    /*
    Desktop Styles
    ================================================== */
    /* Note: Add new css to the media query below that you want to only effect the desktop view of your site */

    @media only screen and (min-width: 768px) {
    /* Add your Desktop Styles here */

    }

    /*
    Mobile Styles
    ================================================== */
    /* Note: Add new css to the media query below that you want to only effect the Mobile and Tablet Portrait view */

    @media only screen and (max-width: 767px) {
    /* Add your Mobile Styles here */

    }

    Ismel,

    Open the site http://www.abramsclaghorn.com in Screenfly, resolution set to 1024 x 780 (landscape mode). If you look to the right of the menu icon you will see a menu list that runs vertically.

    *Home
    *Exhibition
    *News
    *Fine Art
    *Functional Art
    *Call for Artists
    *Contact
    *Shop

    It also appears in iPad Peek and on several iPads.

    http://quirktools.com/screenfly/#u=http%3A//www.abramsclaghorn.com&w=1024&h=780&s=1

    • This reply was modified 8 years, 6 months ago by bellard.

    Yigit,

    I used the second link/solution you suggested, thanks. The only issue now is that when you open a page with menus, a listing of the menus appears on the right side of the menus icon. How do I set it so that listing does not appear when you view the page?

    Regards,

    David

    Hi Basilis,

    Using screenfly on the default view of 1024 x 768, this is were I have the issue with the menu and logo overlapping. This would be the size of the iPad mini I do believe.

    David

    in reply to: Easy Slider: Cannot access YouTube settings. #595081

    Hi Rikard,

    I have pasted the information from the other issue into the private comment below.

    Regards,

    David

    in reply to: Easy Slider: Cannot access YouTube settings. #593485

    Rikard,

    I did not add the easy slider videos to the page due to the fact that it was failing during testing (via the preview changes button). I was assuming that if it failed in “testing” that it would not work if loaded to the page.

    Thanks,
    David

    Rikard,

    I have included the requested information and instructions below.

    Thanks,
    David

    For some time now when I open Advanced LayerSlider I see a message stating that there is a newer version 5.6.3, will this fix the problem? If so can we download this from somewhere? It appears that this feature is bundled with Enfold so as stated in the update message we need to request this upgrade from you the theme author.

    Hi all,

    I think I found some code on another thread here that works.

    .avia_desktop.avia_transform3d .av-masonry-entry.av-masonry-item-loaded .av-inner-masonry{
    -webkit-animation: none; /* Safari 4+ */
    -moz-animation: none; /* Fx 5+ */
    animation: none; /* IE 10+ */
    }

    .av-masonry-entry {
    opacity: 1 !important;
    visibility: visible !important;
    }

    Let me know if it work for you sophiamavrides.

    Regards,

    David

Viewing 30 posts - 1 through 30 (of 31 total)