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  • in reply to: Site not accessible #1066088

    Hi Rikard,

    Let’s try to stay on this thread. After working with my ISP I can now see the preview for the template in the Themes section which was not available previously. Perhaps the upload had not completed when I activated. I was not planning to set up a staging site to check for an error on this site.

    I am going to review the documentation for setting up features. I will try to activate after reviewing documentation, during an off hour. If I have challenges with documentation I will set up another site. Grateful if you can review the install. The WP login information is provided below.

    in reply to: Site not accessible #1065275

    Thanks Nikko for the reply.
    I uploaded the Enfold folder using the Word Press dashboard from the themes section. When I clicked preview it could not be found then,
    When I clicked to activate Enfold – Responsive Multi-Purpose Theme the site became inaccessible so I could no longer get to the wp-admin or dashboard from Word Press.
    I contacted my service provider and they helped to access the site till I could access the themes to activate the template I had been using. They created a path for front page then admin till I could access themes.
    I have not tried to activate the Enfold site again for fear it would replicate the same problem. I have installed many WP templates and have experience with CMS since the 90’s. I am concerned about this install as losing access is something we don’t want to replicate.Word Press was updated to the latest version.How can we resolve this?

    in reply to: Updating to Enfold 4.5 and validating Personal Token #1065212

    Today I uploaded Enfold via WP dashboard clicked activate and now site is gone with no access to wp-admin to activate or revert back to previous theme. http://www.nycironworkers.org/ Any help would be appreciated considering going to server to delete uploaded theme?

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