Forum Replies Created
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AuthorPosts
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Hey transformmedia,
You added from CSS correct?
The problem is that the div is not switching properly so that occurs that problem.Best regards,
BasilisDecember 15, 2018 at 9:15 pm in reply to: WooCommerce Extensions – Swatches and gift wrapping #1045720Hey DNbygg,
Unfortunately you will have to work it out by testing different plugins – we are not sure which one works and how to do it.
Maybe you are lucky to get a reply from any other user at the forum! ;-)Best regards,
BasilisHey Pelin Canik,
Yes it can be the same, as the logic is to generate a grid.
You can use it to copy / clone that design.Best regards,
BasilisDecember 15, 2018 at 9:08 pm in reply to: Multi-language sites with Polylang and Cookie Consent Message in theme options #1045718Hey Monique,
Can you please share us that code so we can check it out?
Best regards,
BasilisDecember 15, 2018 at 9:00 pm in reply to: Google search results showing with page numbers at the end – How to remove? #1045716Hi,
Something conflicts on your URLs’ it can be related to some rules on htaccess file or with your server configuration.
it is not related to Enfold.Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisDecember 13, 2018 at 1:09 am in reply to: Changing Easy Slider transition length in child theme #1044638Hey Scott,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Can you please update on our latest theme version?
Best regards,
BasilisDecember 13, 2018 at 12:47 am in reply to: Zoom in /out or fit window for alternate content background image ? #1044621Hey Marcus,
I cna see the background taking all of the page properly.
Not sure the change you want to do, do you want the columns on the background to be one and not 2?Best regards,
BasilisHi,
The web site is down, not sure how we can see anything unfortunately.
Best regards,
BasilisHi,
The issue seems to based on the content added inside the tabs, with the tested tabs.
We do need some more time as we work through all those fixes.Best regards,
BasilisDecember 11, 2018 at 12:56 am in reply to: Header menue at the bottom of the .inner-container #1043456Hi,
Let us know if that is helpful for you :)
Best regards,
BasilisHi,
Yes, you do need to change the token codes as they are authorized per domain also.
Best regards,
BasilisHey weasyweb2015,
Yes, unfortunately a known problem on how schema is generated – but we are working to get it shorted out .
Best regards,
BasilisHey Sam,
That can be done with CSS – so u do need to write them :)
If you do not have knowledge – you can always consider to hire someone who can help you with that.Best regards,
BasilisHey JohnMYates,
Unfortunately not yet – but we are working on our documentation almost daily and for sure u will see something coming soon.
Best regards,
Basilis-
This reply was modified 7 years, 4 months ago by
Basilis.
Hey asinger777,
Can you please disable cache and check?
I just loaded it on my web site – everything seems to be working properly.Best regards,
BasilisDecember 11, 2018 at 12:00 am in reply to: Page Displaying Correctly but No Content Appearing When Logged In #1043436Hey KellyKilgallon,
Could you please upgrade to the latest version of our theme?
Best regards,
BasilisHi,
The icons u want to upload as we understand?
Best regards,
BasilisHi,
On desktop it is working as should – I do agree.
It should be OK on mobile also, as the link is the same.
Can u share backend access please?Best regards,
BasilisDecember 10, 2018 at 11:37 pm in reply to: Google search results showing with page numbers at the end – How to remove? #1043429Hi,
I can see now. Are you using any plugins that are related to SEO or related to permalinks / virtual pages?
Best regards,
BasilisHey williamslyd,
You would need to create a clone of the ALB element, put it on your child theme and from there, edit the view.
There is no easier way to work that out.Best regards,
BasilisDecember 10, 2018 at 11:30 pm in reply to: TabSection images and responsiveness very buggy on mobile/ios #1043426Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey vandijkwebservices,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisDecember 10, 2018 at 12:11 am in reply to: Enfold + WPML menu and logo overlap on mobile with rtl language #1042845Hi,
Unfortunately no, what Rikard described is how things would work…
Best regards,
BasilisHi,
Please do understand that support is longer on weekends.
What you do need is outside of our support policy although as it does require customisation, so it is better to hire someone to help you with it.Best regards,
BasilisHi,
That seems actually to be the best solution as a quick fix.
To be honest, it seems a bit strange why the /2 is going to an article. I did checked your backend and that is not the post ID, so still not makes sense how it is happening.
If change theme – does it work properly?Best regards,
Basilis -
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