Forum Replies Created
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AuthorPosts
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March 30, 2019 at 7:21 pm in reply to: Background color in mobile burger menu in header is messed up #1084948
Hi,
Have you done any changes on the CSS?
Best regards,
BasilisHey Tony,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Casualmonkey,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey frisch123,
Can you please clear cache?
Best regards,
BasilisMarch 30, 2019 at 7:06 pm in reply to: Add Content Before Image/Download on Attachment Post #1084940Hey w3newbie,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Thank you for sharing.
Best regards,
BasilisHi,
Unfortunately we have no solution on the Elementor Compatibility – at least for now.
Best regards,
BasilisHey sdigit,
How are you loading your custom fonts?
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisMarch 30, 2019 at 6:51 pm in reply to: How do I change the text colours for specific parts of the website?! #1084932Hey Alex,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisMarch 30, 2019 at 6:49 pm in reply to: Issue with background image URLs when using combine CSS performance option #1084931Hi,
You are welcome!
Best regards,
BasilisHey Kyle,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisMarch 30, 2019 at 6:48 pm in reply to: Hidden the google captcha badge is against terms of service #1084928Hey nwytg,
Please create a support ticket with your Enfold Key, so we can validate your account :)
Best regards,
BasilisHi,
Thank you for your understanding
Best regards,
BasilisHey HeeHA,
.avia_cart_buttons [data-av_icon]:before { display: none; }
let us know if this worked
Best regards,
BasilisHi,
You can create a refund request from your Envato account.
Best regards,
BasilisMarch 29, 2019 at 8:36 am in reply to: AMP URL's not recognized by GSC and Nofollow attributes #1084484Hey LeoHollander,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
It is better for now yes as we are still working on those updates.
Best regards,
BasilisMarch 27, 2019 at 6:41 pm in reply to: Blog: When clicking on categories or tags display results in preview #1083760Hi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Thank you for your update.
Best regards,
BasilisHey Zitronenen,
Please post your question in English for us and we will be able to assist better
Best regards,
BasilisMarch 27, 2019 at 6:35 pm in reply to: User needs edit_post to use advanced layout editor on pages #1083753Hey j0schi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisMarch 27, 2019 at 6:34 pm in reply to: 500 server error when previewing or activating theme #1083750Hi,
And what is your php memory limit?
Best regards,
BasilisHi,
Thank you for letting us know – we appreciate it.
Best regards,
BasilisHey Malve86,
Could you please post your question in English for us?
Best regards,
BasilisHi,
Thank you for your understanding :)
Best regards,
BasilisMarch 27, 2019 at 6:29 pm in reply to: OG Datas and Preview of Images at Twitter and other Social Media Platforms #1083745Hi,
Can you please re-explain what you mean ” the note with the plugin Yoasy was just for info “.
We are not sure right now if the issue is with us or with Yoast.Best regards,
BasilisMarch 27, 2019 at 6:25 pm in reply to: No Style Present on Product Variation and Attribute Swatch Selections #1083744Hey gameznet,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
Basilis -
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