Page 590 – Support | Kriesi.at – Premium WordPress Themes

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June 3, 2015 at 9:05 am in reply to: Image Caption ruins the editing in TinyMCE #453625

Basilis
Inactive Moderator

Hey!

Can u please create a privte answer, with your username / password so I can check?

Best regards,
Basilis

June 3, 2015 at 9:04 am in reply to: connecting form to soap #453621

Basilis
Inactive Moderator

Hey!

Those are a advanced customizations / modifications of our themes, and we do not support them through the forums.
http://kriesi.at/contact/customization

You can point them on the filter, and thy will guide you / code it for you.

Cheers!
Basilis

June 3, 2015 at 9:02 am in reply to: Responsive Design Not Working With Multiple Color Sections #453619

Basilis
Inactive Moderator

Hey dwebprojects,

Please open a support ticket with your issue, so we can assist.

Thanks a lot for your understanding.

Cheers!
Basilis

June 3, 2015 at 9:01 am in reply to: One-Page Style with Proper Menu Linking #453618

Basilis
Inactive Moderator

Hey!

How about use full urls, and add a class to them, so you will style them appropriate and not look like active?
What do you think of that solution?

Cheers!
Basilis

June 3, 2015 at 8:57 am in reply to: main content background image not showing #453613
Basilis
Inactive Moderator
Hey!

You would need to use some media queries to achive that, and it is outside our support scope.
You can use our partners on customizations, to assist you further:
http://kriesi.at/contact/customization

Best regards,
Basilis
- This reply was modified 9 years, 5 months ago by Basilis.
June 3, 2015 at 8:53 am in reply to: Wierd behavior in default editor with image alignment & editing toolbar #453609

Basilis
Inactive Moderator

Hey!

No there is no issue fixing it that way, it looks great!
Let us know if you face any more issues, we would be glad to assist

Cheers!
Basilis

June 3, 2015 at 8:50 am in reply to: mobile menu #453607

Basilis
Inactive Moderator

Hey!

Keep a backup of everything, before you do, then go to your ftp, delete the old enfold and upload a new one.

Again, be sure to have a backup!

Best regards,
Basilis

June 3, 2015 at 8:34 am in reply to: Single Product Page is strange: sidebar appears UNDER product #453604

Basilis
Inactive Moderator

Hey!

Hello,

if you want to chnge the sidebar that will be displayed, you can use a sidebar conditional plugin, to select which sidebar will be visible to which page.

Is that solving your issue?

Best regards,
Basilis

June 3, 2015 at 8:26 am in reply to: Portfolio item won't update #453599

Basilis
Inactive Moderator

Hey!

We could not help further, with the cache been there, as on our enviroments, enfold is working as should.

Please inform us if there is a way to disable the cache, so we can investigte further if it keeps happening.

Best regards,
Basilis

June 3, 2015 at 8:24 am in reply to: Buttons Position iPad portrait #453598

Basilis
Inactive Moderator

Hi!

I have loaded your web site, and I can not find the code we provided in there. Have it been removed?

Best regards,
Basilis

June 3, 2015 at 8:16 am in reply to: Floating Menus #453595

Basilis
Inactive Moderator

Hey!

Just tried and seems that all the pages are working right, except the opening section?
I can also see some boxes cutted with all content visible, dunno if that is a general issue or me testing. Just a heads up! :–)

Cheers!
Basilis

June 3, 2015 at 8:03 am in reply to: Safari on iPhone/iPad mini #453590

Basilis
Inactive Moderator

Hey!

Are you doing any type of caching on the web site?

Cheers!
Basilis

June 3, 2015 at 7:57 am in reply to: Portfolio ordering for categories #453585

Basilis
Inactive Moderator

Hey!

I am trying your credentials, and I can not log in. Please confirm they are working

Regards,
Basilis

June 3, 2015 at 7:47 am in reply to: Full width image #453582

Basilis
Inactive Moderator

Hey!

Can u show us the code you are using, and let us know where you adding it?

Cheers!
Basilis

June 2, 2015 at 11:33 pm in reply to: slow down website performance #453420

Basilis
Inactive Moderator

Hey!

I have done a search on your web site, and seems that the memory is low, that is why it correspond low.

Speed / Cache related you are almost perfect. http://gtmetrix.com/reports/career.guru99.com/mmW5WX7q
Some small thing that can be done, but those it is possible through some plugins, to be achived completly.

Cheers!
Basilis

June 2, 2015 at 3:54 pm in reply to: Enfold Problem mit Seiten #453182

Basilis
Inactive Moderator

Hi!

It seems it is something added as a textblock. Have you tried to remove it, through the page edit?
Also if you can provide us with your dashboard account as a private message would be cool.

Regards,
Basilis

June 2, 2015 at 2:22 pm in reply to: Image Caption ruins the editing in TinyMCE #453142

Basilis
Inactive Moderator

Hey Stephan!

Tht i a tiny-mce issue. Can you please try
http://downloads.wordpress.org/plugin/tinymce-advanced.zip

and check if it solves the issue. From what I can see there are others who also hve that problem.

Make sure all plugins & WordPress are updated

Best regards,
Basilis

June 2, 2015 at 2:16 pm in reply to: Demo Import not working #453139
Basilis
Inactive Moderator
Hey!

Can you please try the following
```
ini_set('post_max_size', '50M');
ini_set('upload_max_filesize', '50M');
```
at your wp-config.php file, and let us know, if it solves the issue?

Regards,
Basilis
June 2, 2015 at 2:12 pm in reply to: Post layout logic with enfold and standard wordpress #453138

Basilis
Inactive Moderator

Hi earthdog!

First of all, thx a lot for using our themes, we do appreciate that a lot.

The Builder can be used to design your web site elements, but not to over-writte the WordPress function.

That sayed, if you want to use the layout builder for creating the single element you can, but you will not have any dynamic content, you will have to add it as a textfield.

Let me know if that is covering your question.

Cheers!
Basilis

June 2, 2015 at 1:34 pm in reply to: Full width image #453119

Basilis
Inactive Moderator

Hi mrivanp!

Which are do you want to use that image at?

Cheers!
Basilis

June 2, 2015 at 1:29 pm in reply to: Main Shop Page Banner – Reduce height #453118
Basilis
Inactive Moderator
Hey Micheal0424!

Please use the following:
```
.av-section-color-overlay {
height: 50px;
}
```
Cheers!
Basilis

let me know if that solves the issue for u
June 2, 2015 at 11:50 am in reply to: Passing Parameter to another page #453082

Basilis
Inactive Moderator

Hey!

Let us know if we could do annything else for you.
I mark the support ticket as complete, and I will close the topic now.

Cheers!
Basilis

June 2, 2015 at 8:44 am in reply to: Mobile background photo shift left #452974

Basilis
Inactive Moderator

Hi!

Can you please let us know, in which of those sections you want to move the image? As you do not have a ” #photo-center ” we need to name one, so the code can work.

Regards,
Basilis

June 2, 2015 at 8:32 am in reply to: Woocommece 2.3.8 bug – checkout page Your order [object Object] shortcode #452965

Basilis
Inactive Moderator

Hi!

Sorry for the delay reply.
Can you please let us know if the issue is still hapening?

Best regards,
Basilis

June 2, 2015 at 8:30 am in reply to: logo disappears behind menu toggle box on mobile #452964

Basilis
Inactive Moderator

Hi!

I am really sorry for the delayed reply.
Can you please let us know if you still facing any issues?

Best regards,
Basilis
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