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Hey!
That happens on browser, but while I loaded the site to my mobile, it did not happend.
Regards,
BasilisJuly 24, 2015 at 8:12 am in reply to: Replace the Enfold Logo with the name of my website using text only. #478068Hi!
Please provide us with FTP Access, so we can solve that issue for you.
It must be something with the code posted.Best regards,
BasilisJuly 24, 2015 at 8:10 am in reply to: Reducing padding on the bottom of a color section to add custom menu #478065Hey!
Please do open a ticket for your self, as it will be easier for us to handle it.
Thanks a lot for your time and patience.
Best regards,
BasilisHey dskadmin!
Everything is possible, but that would need a lot of work to be done.
You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Cheers!
BasilisHey Asger!
Everything is possible, but that would need a lot of work to be done.
You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Best regards,
BasilisJuly 24, 2015 at 8:06 am in reply to: Woocommerce Shop and Single-Produkt have different sidebars #478062Hey!
I am closing that ticket now, we are glad it worked!
Please let us know if we could do anything else for you!Regards,
BasilisHey oslpag!
Please open your .htaccess file and add the following
RequestHeader unset HTTPS
Add the above in your htaccess file at the top.
Best regards,
BasilisHi!
You would need a file editor, even notepad could make it work out.
You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Regards,
BasilisHey!
I just tried a demo import, and everything work as it should be.
Regards,
BasilisHey!
Nice to be helped George.
If you need anything else let us know by creating a new ticket topic.Thanks a lot for your time and patience
Regards,
BasilisHi!
That is a duplicate question, I will lock that topic here.
Please also note, as long as you add new comments, the question goes again back to line, so the answer will be delayed.Regards,
BasilisHey!
As Eliotts code work, what can it be the wrong thing happening?
Cheers!
BasilisHey windustries!
Can you let us know, which of the shortcodes you are referring, what you are trying to build?
Best regards,
BasilisHi!
I have loaded the backend of your web site, and I can see our demo loading in different pages.
Please, try create a clean installation, and load latest WP & Enfold. Let us know the results after.Best regards,
BasilisHi!
Great yu got it solved.
I will close that ticket here now, please let us know if we could do anything else for you.Cheers!
BasilisHey Richard!
You want to do that on the hole grid of enfold?
Messing with the base grid, can cause a lot of issues especially into the responsiveness of the theme.Best regards,
BasilisJuly 20, 2015 at 7:22 am in reply to: menu at the right side with safari browser on mac ONLY #475588Hi wiwaldi79!
Hello, that is no a problem, to fix that, that is how the theme has been developed.
If we align that part, it will also align the search area. I think the best solution is for you can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Cheers!
BasilisHi Ed!
Please go to our theme Options Page, and place the Custom CSS you need, from there! No need to modify any theme file!
Best regards,
BasilisHey wiwaldi79!
Here is the effect: https://github.com/peachananr/onepage-scroll
If you can not install it correctly, you can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Best regards,
BasilisHi wiwaldi79!
The site has been modified heavily and it requires time to debug the issues that happen now.
I would suggest to contact our customization partners and let them know with a list of your issues.
I am sure they will be more than happy to debug all the problems that came up, based on your modificaitonsYou can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Regards,
BasilisHi gcol90!
You can embed the demo content we provide, and work on our site based on that.
Best regards,
BasilisHi Dietlinde!
Can u please run the following plugin https://wordpress.org/plugins/regenerate-thumbnails/
and let us know if that fixes the issue?It looks really strange to me that the file is not loading as should, have you contacted next gen gallery support?
Cheers!
BasilisHi Micheal0424!
Thanks a lot for sharing the solution, we do appreciate it a lot!
Regards,
BasilisHi!
Glad you got it solved. Please do not hesitate to open a new ticket if you need anything regarding our theme.
Regards,
BasilisHey biteandsip!
Which is your mailchim page where u use the form?
Best regards,
BasilisHi!
If you can not make it work, Everything is possible, I would suggest you can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Regards,
BasilisHi ACNLatitudes!
Please provide us with a live access where you use it, so we can see it.
Have you tried to use a sidebar and call a text widget?Regards,
BasilisJuly 20, 2015 at 6:51 am in reply to: Using Shortcodes to Differentiate Content on Mobile and Desktop Version #475561Hi ACNLatitudes!
We do not have such a shortcode running ATM, but you can do it with CSS, if it s needed. We could help you wit it, if it is to hide any element, else you can use the following https://www.dfactory.eu/hide-content-on-mobile-devices/ to create that type of shortcode alone
Cheers!
BasilisJuly 20, 2015 at 6:50 am in reply to: Blog Single Author Style Won't Appear on Blog/Homepage #475560Hi!
Feel free to let us know if you need anything else!
I will close that ticket now! Do not hesitate to open a new one, if needed.Regards,
BasilisHi ACNLatitudes!
You can contact one of our Customization Contractors, who will help you out with the process.
We do not offer support for integration with third party plugins, especially when that has to do with removing functionality of a theme.
http://kriesi.at/contact/customization
Let us know if we could do anything else, regarding our theme
Regards,
Basilis -
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