Page 574 – Support | Kriesi.at – Premium WordPress Themes

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August 4, 2015 at 9:29 pm in reply to: Column and Product Count #482982
Basilis
Inactive Moderator
Hey!

Please do add the following and let us know if it worked.
```
add_filter( 'loop_shop_columns', 'wc_loop_shop_columns', 1, 10 );
/*
* Return a new number of maximum columns for shop archives
* @param int Original value
* @return int New number of columns
*/
function wc_loop_shop_columns( $number_columns ) {
return 2;
}
```
Regards,
Basilis
August 4, 2015 at 9:28 pm in reply to: Icon Box Title over running when resized #482981

Basilis
Inactive Moderator

Hi Workimage!

I have just checked and I can see 2 in a line. Can you please update with a screenshot?

Cheers!
Basilis

August 4, 2015 at 9:25 pm in reply to: Problems w/ Revising Pages #482979

Basilis
Inactive Moderator

Hey!

Please let us know regarding your findings, so we can check if it is something we can fix, on our end.

Cheers!
Basilis

August 4, 2015 at 9:24 pm in reply to: Footer Widget Issues – Newsletter Sign Up & Youtube #482976

Basilis
Inactive Moderator

Hey!

There are some updates on the shortcode functions those plugins are using.
Please do update everything and let us know if you are using latest version of all plugins.

Do those widgets work, when you are on twentyfifteen theme?

Cheers!
Basilis

August 4, 2015 at 9:22 pm in reply to: Blog Post Single Entry problem #482975

Basilis
Inactive Moderator

Hi!

Please add a biger size image, and let us know if that solves the issue for you.
I can see it aligned on top, but the image size, to be small.

Cheers!
Basilis

August 4, 2015 at 9:21 pm in reply to: Font size in the comment section #482972

Basilis
Inactive Moderator

Hey!

Glad we helped you out!
We will close that ticket now, let us know if you need anything else!

Regards,
Basilis

August 4, 2015 at 9:20 pm in reply to: Layerslider give no option to display lover image for mobile divices #482971

Basilis
Inactive Moderator

Hey!

Please do let us know when you publish it, and we will assist you further with that, as we need to target the rows correctly.

Best regards,
Basilis

August 4, 2015 at 9:15 pm in reply to: add image buttons at both sides with the center logo #482970

Basilis
Inactive Moderator

Hey!

Can you please point me with a screenshot, where you want the button and which is not working, because I clicked every element on the site, and show them working properly.

Cheers!
Basilis

August 4, 2015 at 9:14 pm in reply to: Scroll bar on the content of Ajax Portfolio ?? #482968

Basilis
Inactive Moderator

Hey Gustavo!

To understand correctly, u want the sidebar of the lightbox to has a scroller?

Best regards,
Basilis

August 4, 2015 at 8:40 pm in reply to: Upcoming Events module – Event-category as css-class?! #482956

Basilis
Inactive Moderator

Hey!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Cheers!
Basilis

August 4, 2015 at 8:39 pm in reply to: Help! All of my images are disappearing, causing broken images on site #482952

Basilis
Inactive Moderator

Hey!

Please contact your server for further support with that issue.
Enfold can not create such problems with blank images. It is most probably that your images have been deleted, somehow.

Best regards,
Basilis

August 4, 2015 at 9:36 am in reply to: Landing page blank after update #482587

Basilis
Inactive Moderator

Hey!

If you keep replying, then the post goes to bottom, and we can not track it so we can reply, so every time there is a new post, the post goes back to the end, as we deal based on last reply the posts.

Please update a clear version of the theme deactivate all the plugins, and let us know if that solves the issue for you.

Regards,
Basilis

August 4, 2015 at 9:35 am in reply to: Problem with displaying portfolio entries #482586

Basilis
Inactive Moderator

Hey draig!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Cheers!
Basilis

August 3, 2015 at 11:59 pm in reply to: https://kriesi.at/support/topic/testimonials-keep-disappearing/ #482456

Basilis
Inactive Moderator

Hey midischool!

I will look at that one ASAP, and let you know the status.

Thanks a lot for your patience.

Best regards,
Basilis

August 3, 2015 at 4:41 pm in reply to: WooCommerce – Local Pickup Multiple Options #482237

Basilis
Inactive Moderator

Hi Jason!

You can use any third party plugin you like, most of them would work with no issues.
We can not check them all, but if you do and run into small issues we can help, else you need to contact the plugin author for support.

Best regards,
Basilis

August 3, 2015 at 4:40 pm in reply to: Expand the results of a category search #482235

Basilis
Inactive Moderator

Hi fixedopsinsight!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Cheers!
Basilis

August 3, 2015 at 4:37 pm in reply to: Enfold – Favicon does not appear in URL bar when using Firefox #482229

Basilis
Inactive Moderator

Hey mamiewong!

That has changed to firefox, and nothing to do with Enfold at all.
I just checked with multiple sites.

Let us know if we could help with anything else, related to our themes.

Regards,
Basilis

August 3, 2015 at 11:03 am in reply to: "Read More" tag not working #482003

Basilis
Inactive Moderator

Hi!

I can not find the admin info, please do post them as private content.

Regards,
Basilis

August 3, 2015 at 11:00 am in reply to: Border blog posts – PLEASE RESPOND #482002

Basilis
Inactive Moderator

Hey!

Those that Yigit Provided are CSS that needs to be placed at the Custom CSS area.

Please let us know if you pasted them there, and it is still not working.

Regards,
Basilis

August 3, 2015 at 10:59 am in reply to: Remove page in the recycle bin #482001

Basilis
Inactive Moderator

Hi tania_tf!

If you delete them, they will be added to Trash, that is how WordPress works.

Let us know if we can do anything else.

Cheers!
Basilis

August 3, 2015 at 9:22 am in reply to: Adding navigation arrows to Testimonial slider (compact) #481956

Basilis
Inactive Moderator

Hey!

Let us know if you need anything else, where we can assist.

Best regards,
Basilis

August 3, 2015 at 9:22 am in reply to: Enfold One Page Navigation highlight #481955

Basilis
Inactive Moderator

Hey gcol90!

Please provide us with a link of your web site, so we can give it a look.

Thanks a lot for your time and patience

Best regards,
Basilis

August 3, 2015 at 8:50 am in reply to: Socket not on full screen #481941

Basilis
Inactive Moderator

Hey Roywa!

Have you done any changes? Installed any plugins?

Regards,
Basilis

August 2, 2015 at 11:10 pm in reply to: Header border css #481831
Basilis
Inactive Moderator
Hey mtupuschies!

Please add the following to your customCSS
```
#header_main_alternate { border: none !important; }
```
Let us know if that helped u out

Regards,
Basilis
August 2, 2015 at 5:56 pm in reply to: Product categories lost pages #481790

Basilis
Inactive Moderator

Hey!

Glad you got it shorted.
I will close the ticket here, let us know if you need anything else, where we can assist.

Regards,
Basilis

August 1, 2015 at 9:02 am in reply to: Quantity step #481647

Basilis
Inactive Moderator

Hi evekj!

I am really sorry, but we do not offer support for 3rd party plugins.
You would have to contact your plugin author, who will handle that for you.

Let us know if we could do anything related to our themes.

Best regards,
Basilis

July 30, 2015 at 11:53 pm in reply to: Full Width Easy Slider Video #481003

Basilis
Inactive Moderator

Hi!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Cheers!
Basilis

July 30, 2015 at 11:47 pm in reply to: "Read More" tag not working #481001

Basilis
Inactive Moderator

Hi turistai!

Can we please see your site and provide backend access for us?

Best regards,
Basilis

July 30, 2015 at 11:46 pm in reply to: Maximum Container width #481000

Basilis
Inactive Moderator

Hi lynettebrown!

Can you please deactivate all your plugins and let us know if that solves your issue?

Cheers!
Basilis

July 30, 2015 at 11:43 pm in reply to: Zoom issue with Google maps #480997

Basilis
Inactive Moderator

Hi!

You should be able to target the map through a header.php snippet and change the zoom from there.

Regards,
Basilis
Author

Posts

Viewing 30 posts - 17,191 through 17,220 (of 17,695 total)

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