Page 569 – Support | Kriesi.at – Premium WordPress Themes

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August 23, 2015 at 10:19 pm in reply to: Enfold theme not working with OptinMonster #491916

Basilis
Inactive Moderator

Hi!

Let us know if you need anything else with our theme!
Thanks a lot!

Cheers!
Basilis

August 23, 2015 at 10:18 pm in reply to: Content + Sidebar Width #491915

Basilis
Inactive Moderator

Hey!

Can we please check a live version of the site and add us your backend details also?

Best regards,
Basilis

August 23, 2015 at 10:14 pm in reply to: Remove boxed icon when posts have no featured image #491914

Basilis
Inactive Moderator

Hey!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Regards,
Basilis

August 23, 2015 at 10:13 pm in reply to: Parallax issue with Chrome and Safari #491913

Basilis
Inactive Moderator

Hey!

Can you please disable all the plugins and let us know if it is fixed?
Also, where are you hosted? Is the hosting running any specific cache?

Thanks a lot for the info

Cheers!
Basilis

August 23, 2015 at 10:09 pm in reply to: Fix logo on mobile #491912

Basilis
Inactive Moderator

Hi!

Do you want to increase the logo size both on height / width and resize it also?
How do you want it to work?

Best regards,
Basilis

August 23, 2015 at 9:38 pm in reply to: Twitter sharing, menu color, permanent link #491910

Basilis
Inactive Moderator

Hey!

if you want to remove those ” popups ” you have to remove the single / page.php title from a href. I would suggest NOT to do it, as those titles do help in SEO But also the people who have issues by reading text.

If you still want to do it, let me know and I will help you further.

Regards,
Basilis

August 23, 2015 at 9:36 pm in reply to: HTTP Error on image upload #491906

Basilis
Inactive Moderator

Hey!

Yes most probably it is something related to the hosting provider, so you will have to contact them for any issues!

Best regards,
Basilis

August 23, 2015 at 9:35 pm in reply to: Small contact form #491904

Basilis
Inactive Moderator

Hey Duslan82!

Can you please explain us, what you mean by small contact form?

Best regards,
Basilis

August 23, 2015 at 9:33 pm in reply to: Standard Editor showing blank page #491900

Basilis
Inactive Moderator

Hey!

Please create different posts, by adding into the private data your Username / Password so we can assist you better.
Thanks a lot for your time

Cheers!
Basilis

August 23, 2015 at 9:32 pm in reply to: Masonry imagesize #491899

Basilis
Inactive Moderator

Hey!

I am sorry you did not find out out a solution.
Please do not hesitate to contact us, for anything else, we would love to assist you further.

Best regards,
Basilis

August 23, 2015 at 9:30 pm in reply to: Twitter sharing, menu color, permanent link #491898

Basilis
Inactive Moderator

Hi!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Cheers!
Basilis

August 23, 2015 at 9:29 pm in reply to: Pages stretched and posts boxed layout ? #491897

Basilis
Inactive Moderator

Hey!

Let us know when it is live. I would like to see if there are changes, CSS that are over-writting etc.
We would love to assist you as much as possible, but we would need help on that.

Best regards,
Basilis

August 23, 2015 at 9:23 pm in reply to: Pages stretched and posts boxed layout ? #491895

Basilis
Inactive Moderator

Hi!

Please do provide us a live version of the site, so we can check it out.
Thanks a lot

Cheers!
Basilis

August 20, 2015 at 10:40 pm in reply to: How can I reduce the overall width of a Logo and Menu sidebar? #491107

Basilis
Inactive Moderator

Hi JoeLamari!

To understand what you aim to do, you want to make smaller the ” sidebar “? Is that correct?

Regards,
Basilis

August 20, 2015 at 9:01 pm in reply to: facebook share includes wrong post featured image #491088

Basilis
Inactive Moderator

Hi PPCHound!

Please install a plugin like Yoast SEO which will help with that issue.

Thanks a lot

Cheers!
Basilis

August 20, 2015 at 9:00 pm in reply to: Hide Woocommerce product type and term from showing up in post meta #491087
Basilis
Inactive Moderator
Hi!

Please do add the following
```
add_filter( 'avf_exclude_taxonomies', 'enfold_customization_exclude_taxonomies', 0, 2 );
function enfold_customization_exclude_taxonomies( $t, $pt ) {
	$t[] = 'product_type , '; 
	return $t;
}
```
Best regards,
Basilis
August 20, 2015 at 9:07 am in reply to: Making a YouTube video auto-play only the first time a user visits #490605

Basilis
Inactive Moderator

Hey!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Cheers!
Basilis

August 20, 2015 at 9:07 am in reply to: Theme update not available at Theme Forest #490602

Basilis
Inactive Moderator

Hi!

Great you got it solved.
I will close the topic here now, let us know if you need anything else.

Cheers!
Basilis

August 20, 2015 at 9:06 am in reply to: Remove portfolio category from search results? #490601
Basilis
Inactive Moderator
Hi!

Please do try the following
```
// search filter
function fb_search_filter($query) {
if ( !$query->is_admin && $query->is_search) {
$query->set('post_type', array('portfolio') ); // id of page or post
}
return $query;
}
add_filter( 'pre_get_posts', 'fb_search_filter' );
```
And do let us know if it worked out.

Regards,
Basilis
August 20, 2015 at 9:04 am in reply to: Excerpt Length functions.php fix not working #490599

Basilis
Inactive Moderator

Hi!

happy you got the problem solved, I will now lock the topic here, feel free to open a new one if you need assistance.

Cheers!
Basilis

August 20, 2015 at 9:03 am in reply to: page got hacked #490598

Basilis
Inactive Moderator

Hi superbikecoach!

You will have to contact your web hosting company to bring you a backup or you can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

We can not do much with that type of issue as it is not related to our theme or code.

Let us know if we could do anything else, regarding our theme

Cheers!
Basilis

August 20, 2015 at 8:58 am in reply to: HIde logo area on scroll #490596

Basilis
Inactive Moderator

Hey Slade!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Cheers!
Basilis

August 20, 2015 at 8:57 am in reply to: Updated to latest version of WP, all visual composer layouts went nuts #490594

Basilis
Inactive Moderator

Hi!

Please do create separate topics and add your private credentials so we can assist you.
I will lock the topic here and create a new one, so we can manage your tickets closely.

Thanks a lot for your patience.

Regards,
Basilis

August 20, 2015 at 8:55 am in reply to: Related posts based on category #490593

Basilis
Inactive Moderator

Hi!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Regards,
Basilis

August 19, 2015 at 11:17 pm in reply to: Open Portfolio Grid when page loads #490452

Basilis
Inactive Moderator

Hey jurgen1979!

Please do show us an example of the portfolio grid on your live page.

Thank u

Cheers!
Basilis

August 19, 2015 at 10:12 pm in reply to: Blog post title and extra info above featured image + no cropping #490420

Basilis
Inactive Moderator

Hi AriadPart!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Best regards,
Basilis

August 19, 2015 at 10:11 pm in reply to: Fatal Error updated to 3.3 and WP 4.3!!!! !important #490419

Basilis
Inactive Moderator

Hey!

We have released a new version fixing any issues that you might have to deal with.
Let us know if you have any issues by opening a new ticket.

Thanks a lot for your time and patience.

Best regards,
Basilis

August 17, 2015 at 11:30 pm in reply to: Excerpt Length functions.php fix not working #489205

Basilis
Inactive Moderator

Hi!

Are you copying the code from the forum or from the email?
Let us know!

Best regards,
Basilis

August 17, 2015 at 8:14 am in reply to: Error – Fullwidth sub menu element (avia menu builder) #488662

Basilis
Inactive Moderator

Hi srcnc!

Please add a space row, after those elements and let us know if that fixes the issue for you.
Thanks a lot for your time and patience.

Cheers!
Basilis

August 17, 2015 at 8:00 am in reply to: Language Problem #488653

Basilis
Inactive Moderator

Hi kagitvs!

Please install a plugin called ” Loco Translate ” and use it, to translate the words you need.
Please also let us know which strings do have the problem, so we can assist better on that.

Thanks a lot for your time

Regards,
Basilis
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Posts

Viewing 30 posts - 17,041 through 17,070 (of 17,695 total)

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