Page 568 – Support | Kriesi.at – Premium WordPress Themes

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August 26, 2015 at 11:35 pm in reply to: Grey and black bars in the enfold theme #493851

Basilis
Inactive Moderator

Hey slinder!

Can you please link us a live version of the page, so we can understand the issue, locate it and fix it for you?

Thanks a lot

Best regards,
Basilis

August 26, 2015 at 11:31 pm in reply to: Remove Hover link effect #493850

Basilis
Inactive Moderator

Hi davidsitebuild!

Please add the following to your CSS, from the theme options

.image-overlay { display: none; }

Let us know if that works out for you

Regards,
Basilis

August 26, 2015 at 11:30 pm in reply to: Add buttom to order Ajax portfolio #493849

Basilis
Inactive Moderator

Hi mrivas1804!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Cheers!
Basilis

August 26, 2015 at 11:21 pm in reply to: Copy/back up website/theme layout #493847

Basilis
Inactive Moderator

Hi StaffordRC!

I would suggest to use: https://wordpress.org/plugins/duplicator/
which does help you to move a hole site, with all settings, design etc.

Does that solves your issue?

Best regards,
Basilis

August 26, 2015 at 10:48 pm in reply to: Fullscreen slider video issue. #493830

Basilis
Inactive Moderator

Hey D5WDesignGroup!

Can I see a live version of your web site, please?

Regards,
Basilis

August 26, 2015 at 10:40 pm in reply to: trouble with transparent header #493826

Basilis
Inactive Moderator

Hi!

I loaded your web site through firefox and I can not see that happening. Menu is on top, stucked and placed there.

Regards,
Basilis

August 25, 2015 at 10:31 pm in reply to: Stack Header Elements at certain width #493238

Basilis
Inactive Moderator

Hi!

Glad it worked out for you!
I will close that ticket now, please feel free to create a new one if needed.
Thanks a lot!

Cheers!
Basilis

August 25, 2015 at 7:15 am in reply to: Social Icons #492647

Basilis
Inactive Moderator

Hey Jami Areia!

Please do register as user on the forums, so we can moderate the ticket.
Now it is a presales question and we do not answer to support request as presales questions.

Thanks a lot

Regards,
Basilis

August 24, 2015 at 9:24 pm in reply to: Gallery PNG Woes #492499

Basilis
Inactive Moderator

Hi!

You have to target the specific div and then change the element for responsive query.
Do you know how to work with media queries?
https://css-tricks.com/snippets/css/media-queries-for-standard-devices/

Cheers!
Basilis

August 24, 2015 at 9:23 pm in reply to: Make Woocommerce Shop Columns Same Height #492498

Basilis
Inactive Moderator

Hi CharlieTh!

We can do that but the images will be distorted. have you tried to crop the images from woocommerce settings?

Cheers!
Basilis

August 24, 2015 at 7:16 am in reply to: my page edits keeps disappearing #492035

Basilis
Inactive Moderator

Hey!

Can you let us know what is your php memory limit?

Regards,
Basilis

August 24, 2015 at 7:15 am in reply to: How to insert different background images to mega menu? #492034

Basilis
Inactive Moderator

Hey tswilson!

Can I see your live page please?
Also add your private data to the reply.

Thank a lot

Cheers!
Basilis

August 24, 2015 at 6:47 am in reply to: My Contact Form Functions.php Bug #492031

Basilis
Inactive Moderator

Hi mariocirillo!

Please install the following plugin:
https://wordpress.org/plugins/wp-mail-smtp/

and let us know if that solves the issue for you!
Thanks a lot

Best regards,
Basilis

August 24, 2015 at 6:45 am in reply to: Fix logo on mobile #492029

Basilis
Inactive Moderator

Hi!

Let us know if that solves the issue for you or you need any additional informations!

Cheers!
Basilis

August 24, 2015 at 6:43 am in reply to: Blog post opening to small image #492025

Basilis
Inactive Moderator

Hi!

Happy it got solved.
I will not close the ticket here, let us know if you need anything else, where we can assist with

Regards,
Basilis

August 24, 2015 at 6:39 am in reply to: Warning Messages: Disk quota exceeded, Cannot send session cookie #492024

Basilis
Inactive Moderator

Hey!

Please go from FTP, disable plugins ( rename the folder to plugins2 for example ) and try to log in then.
Let us know if that fixes the issue

Regards,
Basilis

August 24, 2015 at 6:34 am in reply to: seperator/whitespace icon issue #492020

Basilis
Inactive Moderator

Hi haydenkirk!

Please do show us a screenshot of the error so we can check it out and understand it.

Thanks a lot for your patience

Best regards,
Basilis

August 24, 2015 at 6:33 am in reply to: Image upload #492019

Basilis
Inactive Moderator

Hey xfacta!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Regards,
Basilis

August 24, 2015 at 6:32 am in reply to: submenu #492018

Basilis
Inactive Moderator

Hey!

can you please show us with a screenshot how you want to convert it?

Regards,
Basilis

August 23, 2015 at 11:10 pm in reply to: facebook share includes wrong post featured image #491944
Basilis
Inactive Moderator
Hey!

Let us know if you have any additional queries, we will be happy to assist further

Cheers!
Basilis
- This reply was modified 9 years, 4 months ago by Basilis.
August 23, 2015 at 11:04 pm in reply to: Populating animated numbers from an external source #491938

Basilis
Inactive Moderator

Hey omerlevi!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Regards,
Basilis

August 23, 2015 at 10:59 pm in reply to: my page edits keeps disappearing #491933

Basilis
Inactive Moderator

Hi!

Can you please disable the plugins that run to the site and lt us know if that solves the issue for u?

Best regards,
Basilis

August 23, 2015 at 10:58 pm in reply to: modify image transition grid-image avia-hover-fx #491930
Basilis
Inactive Moderator
Hey!

Let us know if you need anything else, related to our themes, glad you got it shorted.

Best regards,
Basilis
- This reply was modified 9 years, 4 months ago by Basilis.
August 23, 2015 at 10:57 pm in reply to: Align stripe button [] #491929

Basilis
Inactive Moderator

Hi!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Cheers!
Basilis

August 23, 2015 at 10:57 pm in reply to: Logo shrinks in Safari #491928

Basilis
Inactive Moderator

Hi!

I loaded the site to firefox and I can see it small.
Can you please disable all the plugins, reset the custom CSS, so we can check the site?

Cheers!
Basilis

August 23, 2015 at 10:40 pm in reply to: Where does the menu CSS come from when adding a DIV to the NAV? #491927

Basilis
Inactive Moderator

Hey ConstantNation!

Please show us a live version of your site, so we can understand the issue and try help you out.

Best regards,
Basilis

August 23, 2015 at 10:36 pm in reply to: change gallery caption font at mouse hover #491923

Basilis
Inactive Moderator

Hey georgesociel!

Can we please see a live version of the page, to see how you are using it and help you target it on that page?
Thanks a lot for your patience

Best regards,
Basilis

August 23, 2015 at 10:34 pm in reply to: One page portfolio how to make menu appear on mobile #491922

Basilis
Inactive Moderator

Hi kartboy16!

What is your site URL?
Menu is not loading at all at mobile? Have you assigned it?

Let us know some more informations please

Regards,
Basilis

August 23, 2015 at 10:22 pm in reply to: Categories Missing from Latest News Widget #491919

Basilis
Inactive Moderator

Hey!

Please use the latest version of Enfold, submitted to themeforest.

Thanks a lot for your time and patience.

Best regards,
Basilis

August 23, 2015 at 10:21 pm in reply to: Avia Layout Builder Not Working #491918

Basilis
Inactive Moderator

Hey!

Please do open different tickets, so we can request private data with your username / password and we can be able to work on each site different.
Before you open a new ticket please do the following:

Disable all the plugins, so we can check the site status.

Thank you.

Regards,
Basilis
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Viewing 30 posts - 17,011 through 17,040 (of 17,695 total)

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