Page 564 – Support | Kriesi.at – Premium WordPress Themes

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September 8, 2015 at 7:28 am in reply to: ALB Not working #499675

Basilis
Inactive Moderator

Hi finchkelsey!

Please disable all the plugins and make sure WordPress & Enfold are on latest versions.
After check and let us know what the results are.

Regards,
Basilis

September 7, 2015 at 9:53 pm in reply to: Windows Phone Support #499547

Basilis
Inactive Moderator

Hey!

I have reported to Kriesi and added the issue to our task / bug list so it can be worked.
Thanks a lot for your patience and understanding.

Regards,
Basilis

September 7, 2015 at 9:50 pm in reply to: Exception from Searchresults #499542

Basilis
Inactive Moderator

Hi!

Glad you got it solved!
Let us know for anything else

Regards,
Basilis

September 7, 2015 at 9:49 pm in reply to: theme shortcode button looses target "_top", but "_blank" works #499540

Basilis
Inactive Moderator

Hey!

Glad you got it shorted out!

Best regards,
Basilis

September 7, 2015 at 9:49 pm in reply to: Need background image #499539

Basilis
Inactive Moderator

Hey heylench!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Cheers!
Basilis

September 7, 2015 at 9:48 pm in reply to: Contact form drop down menu font color #499538
Basilis
Inactive Moderator
Hi!

Please convert it to
```
select option {
    color: black!important;
}
```
Let us know if it worked right :-)

Regards,
Basilis
September 7, 2015 at 9:36 pm in reply to: Advanced Layer Slider not rendering on site #499535

Basilis
Inactive Moderator

Hey!

Can you please disable all the other plugins and give it a try again please?

Cheers!
Basilis

September 7, 2015 at 9:31 pm in reply to: Gallery Doesn't Appear Until Scrolling to Bottom of It … #499534

Basilis
Inactive Moderator

Hi!

Glad you got it shorted!
We will be happy to assist with anything else.

Best regards,
Basilis

September 7, 2015 at 9:30 pm in reply to: THEME NOT WORKING #499532

Basilis
Inactive Moderator

Hey!

Great you got it solved!
We will be happy to assist with anything else!

Regards,
Basilis

September 7, 2015 at 9:28 pm in reply to: custom post type templating with Avia #499531

Basilis
Inactive Moderator

Hey!

Cheers!
Basilis

September 7, 2015 at 9:28 pm in reply to: custom post type templating with Avia #499530

Basilis
Inactive Moderator

Hi Noonic_srl!

You have done a lot of advanced customizations and really good work with that.
I have changed the IP but still not updates to me.
I will follow the post although here, so I can give my input.

Best regards,
Basilis

September 7, 2015 at 9:00 pm in reply to: No lightbox on links in table #499516

Basilis
Inactive Moderator

Hey!

Glad you got it shorted
Will close the task here now, feel free to create a new one if needed.

Cheers!
Basilis

September 7, 2015 at 9:00 pm in reply to: Header functions #499515

Basilis
Inactive Moderator

Hey!

create a link to the main page, including your anchor: but the link must be full URL:

domain.com/#about

Regards,
Basilis

September 7, 2015 at 8:43 pm in reply to: Waited for a sane response almost a week and all I got was insane proposal #499508

Basilis
Inactive Moderator

Hi!

Thanks a lot for your wonderful comments and the way you introduce things!
We will do post the topic to our developers and make sure they will move forward with it!

Thanks a lot for your time and patience.

Best regards,
Basilis

September 7, 2015 at 8:40 pm in reply to: background-picture only for first .container #499506

Basilis
Inactive Moderator

Hi!

Please do not report inside a post, so we can keep a sequence and not your message goes last.
Is it possible to provide us with a live version of the site, so we can check the code exactly and make sure it is correct?

We will not waste your time that way, with possible ways that will not work in the end.

Cheers!
Basilis

September 6, 2015 at 11:13 pm in reply to: order of tabs in combo widget (in child theme) #498965

Basilis
Inactive Moderator

Hey!

Glad it is.
I will close the task now, feel free to contact us if anything else is needed.
Thanks a lot for your time and patience

Regards,
Basilis

September 6, 2015 at 11:08 pm in reply to: Main menu text only shows with mouse-over #498962

Basilis
Inactive Moderator

Hey Mette Juul!

Have you added anything to your custom.css? Any other changes you did to the template?

Best regards,
Basilis

September 6, 2015 at 10:32 pm in reply to: THEME NOT WORKING #498956

Basilis
Inactive Moderator

Hey heylench!

Can you please try to re-upload the theme?
It seems like not all files have been uploaded correctly.
Thanks a lot

Best regards,
Basilis

September 6, 2015 at 10:31 pm in reply to: how to get background color to reach the edges on Masonry #498955

Basilis
Inactive Moderator

Hey!

Can you please check if what I did is what you need?
thanks a lot for your time

Cheers!
Basilis

September 6, 2015 at 10:24 pm in reply to: bring text to the right #498953

Basilis
Inactive Moderator

Hi!

Glad we assist.
Hope we can help you to anything else ;-)

Cheers!
Basilis

September 6, 2015 at 10:24 pm in reply to: Update Issues #498951

Basilis
Inactive Moderator

Hey webblove!

We have added the update and there was not any issues with any other sites.
Can you please let us know if you have a backup and you can restore to an older version, so we can go step by step?

Thanks a lot for your patience

Best regards,
Basilis

September 4, 2015 at 9:40 pm in reply to: Cannot re-order menu #498613

Basilis
Inactive Moderator

Hey 24pfilmsaa!

Can you please disable your plugins and give it a try again?
Let us know if that working properly.

Thanks a lot

Best regards,
Basilis

September 4, 2015 at 9:25 pm in reply to: No Social Links on Blog, Blog Content Questions #498612

Basilis
Inactive Moderator

Hi!

Can u please push and replace the files of enfold again with FTP & let us know if that helped?
I loged to hhe backend for a quick check but could not locate any issues honestly.

Best regards,
Basilis

September 4, 2015 at 9:09 pm in reply to: 'Thanks' for closing the thread WindowsPhone 8.1 / InternetExplorer #498608

Basilis
Inactive Moderator

Hey!

I have reported the issue to Kriesi and also bring it up back again to our issues area at github, to be added on the task list.
We do not promise anything more than we will give it a look.

Thanks a lot for your patience.

Cheers!
Basilis

September 4, 2015 at 9:06 pm in reply to: Color Section Background Video Not Showing on Some Mac Computers #498606
Basilis
Inactive Moderator
Hey!

I just accessed it also.
Make sure you do not have any country based issues for the video.

Regards,
Basilis
- This reply was modified 9 years, 5 months ago by Basilis.
September 4, 2015 at 9:05 pm in reply to: Buttons not working on mobile. #498605

Basilis
Inactive Moderator

Hey!

Please create a different post, so we can check and been able to either reproduce the error or provide a fix for you.

Thanks a lot for your patience and understanding.

Regards,
Basilis

September 4, 2015 at 9:04 pm in reply to: Avia Layout Builder not loading #498604

Basilis
Inactive Moderator

Hey!

It would be helpful for us if possible to have backend access to the Private Area.
Can you please add it there, so we can run some tests?

Cheers!
Basilis

September 4, 2015 at 9:01 pm in reply to: How can I add a shortcode to the top header ( secondary menu) #498603
Basilis
Inactive Moderator
Hi!

Please try the following:
```
div#bt_translator_widget-2 {
top: -26px;
height: 50px;
float: left;
z-index: 999;
}
```
Cheers!
Basilis
September 4, 2015 at 8:58 pm in reply to: Page Link with section ID doesn't work #498602

Basilis
Inactive Moderator

Hey maxndi!

The jump needs to be activated so there has to be a point inside the page. Linking from outside source would require some extra coding to be achived. You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Regards,
Basilis

September 4, 2015 at 8:57 pm in reply to: avia button is not working on mobile #498600

Basilis
Inactive Moderator

Hi culinairtantecaatje!

Please define which button is not working and how you added it. You used the ALB?

Thanks a lot for your time

Best regards,
Basilis
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Viewing 30 posts - 16,891 through 16,920 (of 17,695 total)

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