Page 561 – Support | Kriesi.at – Premium WordPress Themes

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September 20, 2015 at 8:11 pm in reply to: polylang and enfold #506111

Basilis
Inactive Moderator

Hi!

We will be happy to help, if you need anything else!
Just let us know!

Regards,
Basilis

September 20, 2015 at 8:11 pm in reply to: Featured Image Credits #506110

Basilis
Inactive Moderator

Hey!

You can use that code as a child theme and you will be upgrade proof :-)

Cheers!
Basilis

September 20, 2015 at 7:35 pm in reply to: Space Between Header and Layer Slider #506106
Basilis
Inactive Moderator
Hey Valerie!

Add the following to your custom CSS:
```
.html_header_top.html_header_topbar_active.html_header_sticky #top #main { padding: 100px !important; }
```
Best regards,
Basilis
September 20, 2015 at 7:30 pm in reply to: Remove link from blog post title on detail page #506104

Basilis
Inactive Moderator

Hey!

Glad you got it short out!
We will be happy to help with anything else, regarding our themes.

Cheers!
Basilis

September 20, 2015 at 7:29 pm in reply to: Two top menus on mobile site #506102

Basilis
Inactive Moderator

Hey!

Great you got it shorted!
We will be happy to assist with anything else, regarding our themes

Regards,
Basilis

September 20, 2015 at 7:28 pm in reply to: Preloader spinner custom color #506101

Basilis
Inactive Moderator

Hey rdswestnet!

Are you referring to the ” spinner ” while the page is loading?

Cheers!
Basilis

September 20, 2015 at 7:24 pm in reply to: Countdown items order #506098

Basilis
Inactive Moderator

Hi sasha!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Cheers!
Basilis

September 20, 2015 at 7:23 pm in reply to: Images not showing on mobile until reloading the page #506096

Basilis
Inactive Moderator

Hi!

Please create different posts for each of the issue, so we can manage them correctly.
Thanks a lot for the understanding.

Cheers!
Basilis

September 20, 2015 at 7:22 pm in reply to: Open in new window (not tab) #506095

Basilis
Inactive Moderator

Hi e-cat!

You can use the option to open the link on a pop up.
http://www.textfixer.com/html/javascript-pop-up-window.php

let me know if that links help you :-)

Cheers!
Basilis

September 20, 2015 at 7:19 pm in reply to: Plain HTML table is not responsive #506094

Basilis
Inactive Moderator

Hi!

Table CSS requires more work to be total responsive.
You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Regards,
Basilis

September 20, 2015 at 7:17 pm in reply to: Headline whole width of a column #506093

Basilis
Inactive Moderator

Hey Jan!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Regards,
Basilis

September 20, 2015 at 7:16 pm in reply to: Embedded youtube videos not responsive #506091

Basilis
Inactive Moderator

Hey!

Please let us know if you need anything else, we will be happy to assist!

Cheers!
Basilis

September 20, 2015 at 7:15 pm in reply to: question about logo size and position #506090

Basilis
Inactive Moderator

Hi!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Best regards,
Basilis

September 20, 2015 at 7:11 pm in reply to: problems after last theme update #506087

Basilis
Inactive Moderator

Hey hotelakelei!

How you updated? With the automatic updater?

Cheers!
Basilis

September 20, 2015 at 7:11 pm in reply to: Change Width of Right Sidebar Menu (Logo and Main Menu Settings) #506086

Basilis
Inactive Moderator

Hey jolamptey!

Can we please check your web site, so we can understand exactly what you need?
A wireframe would also help us a lot

Cheers!
Basilis

September 20, 2015 at 6:53 pm in reply to: From Trial to full version #506081

Basilis
Inactive Moderator

Hey!

You will have to make a clear installation of our theme, to avoid those messages.

Thanks a lot for the understanding.

Cheers!
Basilis

September 20, 2015 at 5:33 pm in reply to: Question | Portfolio #506065

Basilis
Inactive Moderator

Hey Uzi21!

Have you activated the shorting option? What is your URL?
Please provide together with backend access if you can not activate it.

Cheers!
Basilis

September 20, 2015 at 5:32 pm in reply to: Width of the border in iconbox #506063

Basilis
Inactive Moderator

Hi!

Glad you got it shorted. Do not hesitate to open a new question for us, if needed.

Regards,
Basilis

September 20, 2015 at 5:31 pm in reply to: Heading Color #506062

Basilis
Inactive Moderator

Hey zazenwebdesign!

What code have you tried and it did not worked?
Please go to Enfold theme options > Header > Transparency Options and change transparent menu link colors as needed

Let me know if that is working properly.

Regards,
Basilis

September 20, 2015 at 5:30 pm in reply to: Pricing Grid like in the Shop Demo #506061

Basilis
Inactive Moderator

Hi!

Have you tried to import the theme demo?
It is the best option if you need to check the results that it makes, so you can be sure on how it goes.

Let me know if you have more questions

Best regards,
Basilis

September 18, 2015 at 11:28 pm in reply to: Problem mobile menu Enfold OnePage demo #505795

Basilis
Inactive Moderator

Hey!

Please keep the support tickets seperate, so we can handle the requests.

Regards,
Basilis

September 18, 2015 at 11:15 pm in reply to: facebook share problem #505792

Basilis
Inactive Moderator

Hi!

Please install a plugin like Yoast SEO, which helps such issues.

Thanks a lot for your time and patience

Regards,
Basilis

September 16, 2015 at 10:02 pm in reply to: Contact Form — Change Response Wording of "False" and "True" #504412

Basilis
Inactive Moderator

Hey imagestudios!

can u give us test access so we can check your form?

Cheers!
Basilis

September 16, 2015 at 10:00 pm in reply to: Editor Field Empty after Saving #504411

Basilis
Inactive Moderator

Hey tixxpff!

can you please provide us with backend details, so we can give it a look?

Regards,
Basilis

September 16, 2015 at 9:59 pm in reply to: Need to know where to paste beacon tracking code from 3rd party #504409

Basilis
Inactive Moderator

Hey!

Please provide us with FTP details, so we can create the files again for you :_)

Always work on child themes, so no such issues witll happen!

Regards,
Basilis

September 16, 2015 at 9:57 pm in reply to: nevermind figured it out #504408

Basilis
Inactive Moderator

Hey Munford!

Glad you got it solved! :)

Regards,
Basilis

September 16, 2015 at 9:56 pm in reply to: Featured image in RSS feed #504407
Basilis
Inactive Moderator
Hey Keith!

Please add the following code, to your WordPress functions.php file
```
function featuredtoRSS($content) {
global $post;
if ( has_post_thumbnail( $post->ID ) ){
$content = '<div>' . get_the_post_thumbnail( $post->ID, 'medium', array( 'style' => 'margin-bottom: 15px;' ) ) . '</div>' . $content;
}
return $content;
}
add_filter('the_excerpt_rss', 'featuredtoRSS');
add_filter('the_content_feed', 'featuredtoRSS');
```
Let us know if that worked out.

Best regards,
Basilis
September 16, 2015 at 9:53 pm in reply to: I found a bug in the list capability in Text Blocks #504406

Basilis
Inactive Moderator

Hey gharding!

I am reporting the issue on our github, so it can be reviewed.

Thanks a lot for your patience and understanding.

Cheers!
Basilis

September 16, 2015 at 9:48 pm in reply to: How do I remove the Shopping Cart that is Default? #504403

Basilis
Inactive Moderator

Hi elliotstiller!

Please point with a screenshot the issue for us.

Best regards,
Basilis

September 16, 2015 at 9:48 pm in reply to: Shopping cart plugin #504402

Basilis
Inactive Moderator

Hi Amaya2010!

WooCommerce is working perfectly with enfold.
Can you please define your request?

Cheers!
Basilis
Author

Posts

Viewing 30 posts - 16,801 through 16,830 (of 17,695 total)

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