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Hi icebox10!
Yes please always keep a latest version, as we do address most of the issues.
We can not locate the post with the ID, can you please provide us with a full URL of the topic?BUT – in any case – pelase do keep enfold updated always
Cheers!
BasilisHi!
Great you got it short out!
Please let us know if we can do anything else for you!Cheers!
BasilisHey!
Do you have any news regarding this?
Has your hosting provider gave you any solution?Please do let us know!
Cheers!
BasilisHey!
@gb have you tried the transients issue, Yigit suggests?
Best regards,
BasilisNovember 25, 2015 at 10:11 pm in reply to: Urgent – buttons not opening lightbox videos anymore #542725Hi!
can you please disable the rest of the plugins you are running and let us know if on a clear site it works right?
Regards,
BasilisHey!
Let us know if you need anything else Alexandre, with any issue.
Cheers!
BasilisHi!
I have aded to line, I will do it tomorrow morning for you :-)
Regards,
BasilisHi smartchris!
can u please provide us with FTP details?
Updating through ftp should not be giving a white page and it seems that some files have not been moved from your back up.Regards,
BasilisHi Repbeth1014!
You are using Version: 3.0.8 version, can you please Install latest version? That will solve your issues :)
Thanks a lotRegards,
BasilisHey Dkoy1!
can we please see a live version of the site?
Not possible to understand from a screenshot, why it is happening…Regards,
BasilisHey hylandgraphics!
At the moment that is not possible. You can use a different form like contact form or ninja forms, that offers that solution!
Thanks a lot for your time
Cheers!
BasilisHi scarletm!
can we please have the site link of your site, so we can assist you better?
Thanks a lotCheers!
BasilisHi ilowelife!
Do they paste simple content, or there might also be HTML inside?
By any chance, any open tag left from the HTML?Can you give us some more informations of what content is used, so we might be able to help further?
Cheers!
BasilisNovember 25, 2015 at 7:38 am in reply to: Smooth scrolling for single page website not working #542166Hey Krunal!
Please remove the domain from your links and leave only the #anchorname.
That will help you a lot
Best regards,
BasilisHi afarahani!
Can you please try install a plugin like https://wordpress.org/plugins/wp-mail-smtp/
and then give a try if any of those two forms works?Thanks a lot
Best regards,
BasilisHey robphat!
If the Like box won’t display content to logged-out users, it’s almost certainly because there’s a demographic restriction on your page. The API (and social plugins) will only return information about such pages to users who meet the restrictions.
It’s most likely that you’ve not yet published the page, have marked the page as being for users >18, for users in a certain country, or have marked the page as being ‘Alcohol related’ (which limits it to users of legal drinking age in their country)
To solve this issue Just go to edit page and see the left side option “Manage Permission” In that tab set “Age Restrictions:” Anyone 13+. You must also remove any country restrictions. Save it. Most probably now it works.
Cheers!
BasilisHi!
Great!
Please do let us know if you need anything else, we will be more than happy to assist!Regards,
BasilisHey!
Based on your issues, it seems we can not have a solution, if we can not see it live.
It might be more areas left open, so we can understand where it is happening and where you have to add the </div>.Thanks a lot
Cheers!
BasilisHey!
@robphat please do create a topic for your issue, so we can handle properly and maybe work with backend access etc.
Thanks a lotBest regards,
BasilisHey edney23!
can you give us some info, what browser and what OS that is happening?
On firefox at mac, I have not managed to see that issue at all, an none of those pages.Cheers!
BasilisHi richardelectrix!
That also happens to firefox and not IE only. I am on a Mac on FireFox. Most probably of the quote plugin.
Can you please try disable all the plugins and make sure that if you press ” Add to Cart ” it is still not
working properly?Thanks a lot
Regards,
BasilisHi romano2!
Here: load_child_theme_textdomain( ‘Enfold Child’,
you have to load the text domain name of the child theme ( child theme folder name ) and not the name of the child theme. can you please give it a try?
Thanks a lot
Cheers!
BasilisHey GeorgLudwig!
That does look like an interesting issue.
Can you please update to Enfold latest, before we get into further debuging and be sure that the issue is not solved with the update?
Thanks a lotBest regards,
BasilisNovember 25, 2015 at 7:14 am in reply to: Instagram in footer does not look right in Internet Explorer #542147Hey frifoto!
That happens to me on firefox also and chrome also
Have you done any modifications to the footer CSS? Anything to the instagram code?
Can you try re-upload and bring enfold to latest version?Best regards,
BasilisNovember 25, 2015 at 7:11 am in reply to: Embed facebook post – Show image on blog page, just like on single post #542144Hey MMA_Impact!
For a quck fast solution, try https://wordpress.org/plugins/advanced-excerpt/
and do let us know if it works properly.Thanks a lot for your time
Regards,
BasilisNovember 24, 2015 at 11:28 pm in reply to: Popup box for newsletter subscription at Blog section #542044Hey BlazonTech!
Yes, you could always use a plugin like: http://codecanyon.net/item/ninja-popups-for-wordpress/3476479
which will be possible to assist you with something like that
Regards,
BasilisHi!
Add to your CSS:
.button { z-index: 999; position: relative; }
and let us know if that works properly for you!
Regards,
BasilisHey!
Have you tried any cache plugin?
Can you please try wp rocket or W3Total Cache and let us know if that fixes the issue at all?
Also, from some quick metrics it shows that the site go slow on first ping, where are you hosted at?Best regards,
BasilisHi richardelectrix!
I checked your CSS and the code is there, an not confirmed that you have not moved something or changeD?
Regards,
BasilisHey!
Posting multiple times, get you question to the bottom and not been able to work from our side.
It seems that your hosting provider might be having some issues with the hacking if you are on a shared package.
Can you check that?Best regards,
Basilis -
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