Forum Replies Created
-
AuthorPosts
-
Hi!
I can not see your web site link anywhere, can you please post it for us?
Best regards,
BasilisHey!
Jack, let me know if you need any support or explanation in Greece, would like to assist you further.
Cheers!
BasilisHi cloverco!
That happens because of your logo size. Is there, by any chance an option to make it a little bit smaller, to fix it?
If we move the menu, there might be issues to different browsers or screensizes.Cheers!
BasilisHi Omid!
You gave us your password, but with no username.
Can u help us on that also, so we can give it a look?Best regards,
BasilisHey byanywear!
Have you added any custom CSS related to the footer area, at all?
Can you please provide us with Backend Access, to give it a look?Regards,
Basilis-
This reply was modified 9 years, 2 months ago by
Basilis.
Hi!
We are glad you got that short out!
Btw, If you have a moment, I would very much appreciate if you could quickly rate the Enfold to themeforest, which wiII heIp us keep the deveIopment up!Please do not hesitate to contact us, if you do need anything else.
Best regards,
BasilisHey!
We are glad you got that short out!
Btw, If you have a moment, I would very much appreciate if you could quickly rate the Enfold to themeforest, which wiII heIp us keep the deveIopment up!Please do not hesitate to contact us, if you do need anything else.
Best regards,
BasilisDecember 9, 2015 at 6:12 am in reply to: Woocommerce Shop Overview sidebar appearing under content on product archives #549489Hi!
We are glad you got that short out!
Btw, If you have a moment, I would very much appreciate if you could quickly rate the Enfold to themeforest, which wiII heIp us keep the deveIopment up!Please do not hesitate to contact us, if you do need anything else.
Best regards,
BasilisHi!
Yes the code you posted is correct.
Let us know if you tried it and it is not working, so we can check it out againCheers!
BasilisHey jend_onesource!
please contact your hosting provider, that is an issue with your uplaod folder or the web space you have available.
He will assist you with that!Thanks a lot for your patience
Regards,
BasilisHey!
Can I ask, before we do update, have you made any modifications to the theme files, at all?
So we can be sure, nothing will be lost?
Have you also run any backup lately?Cheers!
BasilisDecember 8, 2015 at 9:55 pm in reply to: Fullwidth Slider or images not showing on home page #549265Hi!
I have tried the admin password, to login and could not work.
Can you please check that again for us?Regards,
BasilisHi gidifarkash!
We do not provide support for third party plugins, to be honest with you, but if you give us an example page and the chanegs you need, we can help you out if those are quick.
Let us know if you have any questions for us.
Cheers!
BasilisHey djshortkut!
Use the follow class .av-caption-image-overlay-bg to control the background color of your element.
Let us know if you have more questions about that.Cheers!
BasilisHey denis-lvov!
I am sorry but that is not a theme specific function, but more of a plugin / custom functionality.
I would suggest looking for a plugin, which could help you implement that.Thanks a lot for your time and patience
Regards,
BasilisHey researchtools!
Can you please show us your web site, so we can help you by targeting that specific area?
Thanks a lot for your timeBest regards,
BasilisHi Sky2lark!
can you please clear your cache and try out again?
Also, please do let us know your web site URL, so we can check our selfs the status of the icons.Best regards,
BasilisHi!
We have assigned our support member, that can assist you with your language and he will do, first thing!
Thanks alot for your time and patience.Regards,
BasilisHi!
We are glad you got that short out!
Btw, If you have a moment, I would very much appreciate if you could quickly rate the Enfold to themeforest, which wiII heIp us keep the deveIopment up!Please do not hesitate to contact us, if you do need anything else.
Best regards,
BasilisHi!
Posting multiple times, pushed your post to the end of the que, just so you know! :-)
We have pushed a new update, 3h before.
Can you please update the theme and let us know if the issue is still there?Thanks a lot
Best regards,
BasilisHi diego!
Everything is possible, but that would need a lot of work to be done.
You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Regards,
BasilisHey!
As Ismael described, it is because of different elements been used to generate the post, Layout Builder used for that one post, is that correct?
Let us knowRegards,
BasilisHi!
Great!
Please do let us know if you need anything else, we will be more than happy to assist!Best regards,
BasilisDecember 8, 2015 at 9:36 pm in reply to: Portfolio categories don't appear in the setup field #549239Hey!
Please re-download and reupload all the files from FTP, delete your cache and transients and try check again.
Let us know if that works.Please if not, open a new thread and share your credentials, so we can check it out.
Regards,
BasilisHi stacieclark!
Can you please explain, behind which text you want it?
The slider text area, you want that overlay to be? As you describe it, I understand it to be something like a pop up, but I guess that is not the case, right?Cheers!
BasilisHey jdbrunet!
Can you please show us with a screenshot and provide us your web site URL, which headings.
Headings size can also controlled from the ALB of some elements, so would be good to know exactly what you need.Thanks a lot
Regards,
BasilisDecember 8, 2015 at 7:27 am in reply to: Enfold – portfolio categories not showing after update to 3.4.5 #548553Hi!
We have reported the issue and we will have an update fixing it, as soon as possible.
Thanks a lot for your time and patienceRegards,
BasilisDecember 8, 2015 at 7:26 am in reply to: After latest update – no options to choose masonry portfolio or post categories #548551Hi loudcow!
Can you please post us your web site address and your logins, so we can give it a look?
Cheers!
BasilisHey djshortkut!
The class to target it is
.avia-no-numberbut on that size it is, the normal / thin version is the one you have live.
Fonts weigh also matches the font size on most fonts.Regards,
BasilisHey thelistener!
Have you downloaded the latest version of the theme, published by yesterday, tested and the issue is still there?
Please if not, do it and let us know, we will be more than happy to review it again if neededCheers!
Basilis -
This reply was modified 9 years, 2 months ago by
-
AuthorPosts