Forum Replies Created
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AuthorPosts
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May 6, 2019 at 7:52 pm in reply to: can no longer choose image size to display on pages or posts and don't know why #1097800
Hey Karen,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
BasilisMay 6, 2019 at 7:51 pm in reply to: Partner/Logo Element jumping although images have all the same height #1097797Hi,
The password you have posted is not working properly.
Can you please check it out?Best regards,
BasilisMay 6, 2019 at 7:49 pm in reply to: Icon list: "minimal small list" in animated version, when animation activated #1097795Hi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
using the bigger logo is the easiest way without any customization that would need to be applied.
Best regards,
BasilisMay 6, 2019 at 7:46 pm in reply to: [BUG]Using codeblock breaks HTML structure and breaks responsive layout. #1097793Hey freelancer,
There is a new option in Enfold -> Theme Options -> Preprocessing Shortcodes In Header.
Select “allow to process”.And as a first step also in Enfold -> Preformance disable Enfold compression of js and css files and
“Disabling of template builder elements” select always load all elements.Then you can try to enable step by step.
Best regards,
BasilisMay 6, 2019 at 7:29 pm in reply to: Blog list page post meta infos stopped displaying correctly #1097791Hi,
Please do update on our latest version of our thme
Best regards,
BasilisHi,
You are ok with this solution and you just need to make it transparent?
Best regards,
BasilisHi,
Can you please show us this page and this section?
Best regards,
BasilisHi,
Thank you for letting us know – we appreciate it.
Best regards,
BasilisHey guttogjente,
Have you asked the plugin developer to consider working with a compatibility with our Plugin?
Best regards,
BasilisHey sacha,
Can you please disable Wordfence?
Best regards,
BasilisHi,
Seems we have missed something here.
I will create a github issue for our developers.Best regards,
BasilisHi,
This seems to be a bahavour per browser. Again this is not something that we can help somehow as it is combined with the plugin developer.
Best regards,
BasilisHey benrich1302,
Are those by any chance subpages of the Welcome page?
Best regards,
BasilisHi,
Have you tried to ask the Plugin developers? They should be the best solution.
Best regards,
BasilisApril 30, 2019 at 7:39 am in reply to: Can't change publication date in Status & Visibility once post is published… #1095629Hey hbourdillon,
I can see that it is possible to edit the post just fine. Not sure where your issue is located.
Best regards,
BasilisHey nickgin,
#header_meta .container {
padding-right: 100px;
}Use this and let us know if the issue is solved.
Best regards,
BasilisHey delcampoalaparrilla,
So the issue might be from the Toolset loosing the compatibility with our theme?
Best regards,
BasilisHi,
Thank you for sharing those. It seems not to be a way to work, looking for alternatives although.
Best regards,
BasilisHi,
We have forward the ticket to our developers.
Best regards,
BasilisApril 30, 2019 at 7:31 am in reply to: Remove cart item from header and add to mobile (burger) menu #1095620Hi,
Please check the post here:
if this will work out for you.
Best regards,
BasilisHi,
Something might be on your settings or the settings of the plugin.
You need to contact the plugin developers nothing that we can do from our side.Best regards,
BasilisApril 30, 2019 at 7:22 am in reply to: Event calendar – wrong dates on widget, unable to add or edit new #1095614Hi,
So this is fixed from the plugin updates?
Best regards,
BasilisHi,
You are welcome. Thank you for your understanding.
Best regards,
BasilisApril 26, 2019 at 6:16 pm in reply to: Encounter "That page can’t be found" when uploading theme in wordpress #1094809Hey davonchai,
Please ask them to increase your php memory limit – this would be possible to fix the issue.
Best regards,
BasilisApril 26, 2019 at 6:11 pm in reply to: 504 Gateway Error & Upload problems from 4.2 to 4.5.5 #1094808Hi,
Have you tried to clear cache on those browsers and check again. It cant be that a web site is working for some browsers and others not, especially in such issue.
Best regards,
BasilisApril 26, 2019 at 5:57 pm in reply to: Shortcode Problem on POPUP MAKER after updating from 4.5.2 to 4.5.5 / 4.5.6 #1094802Hey Koji,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisHi,
Kriesi is reviwing the refund requests and accepting any – if so.
Best regards,
BasilisHi,
This is because the overwrite is applied from there. Please do leave it on custom.css
Best regards,
Basilis -
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