Forum Replies Created
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AuthorPosts
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May 13, 2019 at 6:45 pm in reply to: recaptcha v3 keeps breaking and returns to "authenticating" #1100210
Hi,
I check your web site and you are not running the updated version.
Best regards,
BasilisMay 13, 2019 at 6:43 pm in reply to: Cookie Modal Window – SEO Problem with H3 Headline on every Page #1100209Hi,
You can edit the template file, but this would need to be done from you – we are not able to provide this change :)
Best regards,
BasilisHi,
and what is your edit on the loop file?
Best regards,
BasilisHi,
Thank you for letting us know – we appreciate it.
Best regards,
BasilisMay 13, 2019 at 6:41 pm in reply to: Bilder auf Handy in voller Breite, Texte weiterhin mit weißem Rand #1100206Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
BasilisHey S.,
These would require a lot of CSS changes to be done and unfortunately it is outside from our Support Policy.
Best regards,
BasilisHi,
Not sure – can u please expalin us what is not working please?
Cause have ou removed the code but could you re-add it so we can see what is wrong?Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
BasilisHi,
Show us a screenshot of the enfold-child please the contents it has, so we can see what is wrong :)
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
The animation is not supposed to work on mobile, this is correct functionality.
Best regards,
BasilisMay 13, 2019 at 6:20 pm in reply to: Disable Map marker animation new version of enfold theme #1100191Hey brammetjeh,
Show us your web site please, so we can see how we can make this work out.
Best regards,
BasilisHi,
Please update the latest version of our Theme and let us know if issues are fixed.
Best regards,
BasilisHey joax,
Thank you for the idea! It is nice to share ideas and add them to our backlog.
I believe this is something that can be found as a plugin easily although right?Best regards,
BasilisMay 11, 2019 at 5:43 pm in reply to: Can I change the schema.org properties of the portfolio items? #1099606Hey joax,
You want to rename the permalink? What exactly you want to do / change so we can be able to actually help :)
Best regards,
BasilisHi,
What php version are you using?
Best regards,
BasilisHey kasperdue,
Which plugin is this?
Best regards,
BasilisHi,
There is no solution for this as it is not a problem actually. Resizing is not a technique to test those type of things.
Best regards,
BasilisHi,
Can you please paste the code in a service like pastebin – this will help us see why the results are wrong.
Best regards,
BasilisHi,
Unfortunately this seems to be an issue with the old version of IE, which do not support those CSS methods.
Best regards,
BasilisHey Nazmul Hassan,
If you guy can work on the compatibility, we will be more than happy to add it from our side.
Let us know what file changes will be required and we will move forward with working on making sure that things can be compatible.Best regards,
BasilisHey lisiya,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey debra15,
Yes you can use the following plugin for such changes
Best regards,
BasilisHey claugutierrezt,
Can you please update to the latest version and let us know if this would fix the issue?
Best regards,
BasilisHey NoraGTS,
Where ahve you done any changes through CSS?
Best regards,
BasilisHi,
Please update our theme and let us know if it works. We have released the new version already.
Best regards,
BasilisHi,
Can you please update our theme to the latest versioon that we have published a day ago?
Best regards,
BasilisHi,
We are loading the Jquery version that WordPress is loading.
We have confirmed this with our developers so for any issue – please check the WordPress core.Best regards,
BasilisMay 10, 2019 at 11:43 pm in reply to: ENFOLD – Problems by sending messages via contactform #1099444Hi,
Are those domains on different server?
If yes, then the configuration can be different so this is why the email do not go out…Best regards,
BasilisHi,
What is your php memery limit?
Can you also check if your hosting provider has any option for security issues with the AJAX call request?Best regards,
Basilis -
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