Forum Replies Created
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AuthorPosts
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Hi,
Yes, the solution you provided is correct :)
Best regards,
BasilisHi,
Are you using the latest version of our Theme?
Best regards,
BasilisMay 23, 2019 at 10:02 pm in reply to: change font color of active hover state hamburger menu item #1103795Hey JantienM,
the code you have is working? Or why are you posting it?
Help us understand please.Best regards,
BasilisHey Andreas,
Could you please post the question in English for us?
Best regards,
BasilisHi,
Unfortunately not yet- Allow some more time fro the team members to review.
Best regards,
BasilisHi,
There has to be some modification or some CSS code – you would need to check this by replacing the file ( and keeping a backup ) which would lead to the update.
Best regards,
BasilisHi,
Please provide us with FTP access also.
Best regards,
BasilisHey Tomas,
Yeap this is correct. This functionality is only working on Desktop web sites.
Best regards,
BasilisHi,
Yes, we are working to get it short out!
Best regards,
BasilisHey pumpmakers,
Thank u for the feature request.
We have forwarded actually to our developers so they can consider it!Best regards,
BasilisHi,
have you enabled the tracking debugger to see where the issue can be located?
Best regards,
BasilisHi,
Yes, we have fixed the issue – it might need to update manually although for this update please.
Best regards,
BasilisMay 22, 2019 at 9:39 pm in reply to: Beim Aktualisieren von Enfold ist ein Fehler aufgetreten: Aktualisierungs-Paket #1103459Hey hyperbrand,
There seems to be an issue with the auto updater so if it does not work. Please do update manually and the issue should be fixed after this update.
Best regards,
BasilisMay 22, 2019 at 9:31 pm in reply to: WordPress 5.2 warning about latest Enfold update 4.5.7 #1103457Hey Tbone17,
I have not noticed this previously but it is an interesting update. Allow some time, have asked my team members to look into it.
Best regards,
BasilisHi,
Unofrunately not yet
Best regards,
BasilisHi,
The password is not working, cant login on WP site it returns an error
Best regards,
BasilisMay 21, 2019 at 11:11 pm in reply to: show the subcategories and image on top of the products of a category #1103117Hi,
Thank you for sharing this
Best regards,
BasilisHi,
Can you list us all the issues?
Best regards,
BasilisHi,
What is your php version on the web site could you please check?
Best regards,
BasilisHey codecreative,
Please check now – let me know if this fixes the issue.
Best regards,
BasilisMay 21, 2019 at 10:31 pm in reply to: Header Menu always shows hover-effect – how could it be stopped? #1103106Hey easyautoimport,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey Stefan,
Your password provided not working can you please check?
Best regards,
BasilisHi,
Yes, this is an issue of Safari – unfortunately there is no solution the browser is not supporting this technology.
Best regards,
BasilisMay 21, 2019 at 10:26 pm in reply to: How to get sidebar menues to the top of page when using tabsection template #1103101Hey Mariann_m,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
BasilisMay 21, 2019 at 10:23 pm in reply to: Logo and Extra Widget Area overlapping menu – not shrinking #1103097Hey Deanna,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey Stefan,
Can you please re-phrase your question for us?
Best regards,
BasilisHi,
can you show us with a screenshot what you need to achieve it does not seem to be clear enough for us.
Best regards,
Basilis -
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