Forum Replies Created
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Hey!
Glad you got it solved.
Let us know if we can help you with anything related to our theme.Regards,
BasilisHi!
Thanks a lot for adding the reference, that helps people other times who might do a search.
Please do let us know if we can do anything else for you, we will be more than happy to assistCheers!
BasilisHi!
Please try clean your transients https://wordpress.org/plugins/artiss-transient-cleaner/
and let us know if that works for youRegards,
BasilisHi 1039 Online!
can we please look at your web site and point us out to the button you want,
so we can be able to assist you further?Best regards,
BasilisHey!
Glad that works out. It seems to be a solution.
Please do let us know if we can help you with anything else.Regards,
BasilisHey Gralou!
can we please see an example of your web site, so we can help?
Best regards,
BasilisHey!
Please ask your hosting company to restore a backup, as we cna not debug all that
after, we will help yu update your themeBest regards,
BasilisApril 15, 2016 at 8:22 pm in reply to: Errors when Updated to 3.5.2 and Updated WordPress 4.5 #615121Hi!
Is the site live, can we switch theme?
Can u maybe create a stagin site?Regards,
BasilisHi!
Great to see they are there to help.
To go further with it, we would love to know the results and been able to maybe look how to fix the compatibility with our theme.
Thanks a lot for your patienceRegards,
BasilisHi!
Please do let us know if cherrmann solution works and is helpful at all.
Thanks a lotBest regards,
BasilisHi!
Have you made sure, u have cleared your cache?
Please provide us a link to our wbe site alsoCheers!
BasilisApril 15, 2016 at 7:53 pm in reply to: Errors when Updated to 3.5.2 and Updated WordPress 4.5 #615097Hi Vibedration!
if you switch to the main enfold theme, will that work?
Regards,
BasilisHey!
We are replying the tickets based on how they come.
If you post again on your ticket, then it does loose it priority and goes back to the end, I hope you understand that.We are thankful for your trust and extending your license, we do our best to much the tickets as much as possible, we do promise on that.
Please use the following class
#top div .avia-gallery .avia-gallery-big
to change the big imagesand the following:
#top div .avia-gallery imgto change the smaller.
If you want to be on the currect page only,
you have to use it like that.postid-4622 #top div .avia-gallery .avia-gallery-big {
/* your CSS code */
}and
.postid-4622 #top div .avia-gallery img {
/* your CSS code */
}You can change the borders backgrounds etc.
Again, we are really sorry for the delay but as I mentioned, if you do post inside your topic, it brings some issues as it goes end to the lineCheers!
BasilisApril 15, 2016 at 7:12 am in reply to: As With Others, My Website Is Experiencing Problems After The Updates #614585Hi!
No worries! That happens many times with technicians!
Please do let us know if we can do anything else to assist you furtherBest regards,
BasilisHey!
Duplicate, moving post here
Best regards,
BasilisApril 15, 2016 at 7:10 am in reply to: VERY URGENT : : Js Error when using variation on products #614582Hi douwj2!
Please go to WooCommerce folder, and then templates. Go to the folder /assets/js/frontend/ and copy the add-to-cart-variations.js to your child theme.
Let us know if that will solve your issue
Best regards,
BasilisHey douwj2!
I am sorry if it looks like that, buyt we do not actually ignore any ticket.
We go through our line and we do reply all of the tickets, while they come up.Please be patience and do not post inside a ticket multiple times, so we can get it up in line and manage help you out as soon as possible.
Thanks a lot for your patience and for your love to enfold
Cheers!
BasilisApril 14, 2016 at 9:58 pm in reply to: Site functions not working – Updates applied – Assistance Please #614287Hey la_tripping!
can u please define which functions are not working, so we can give it a better look?
Regards,
BasilisHi donnellydesign!
We do not have a zip file for those.
Please feel free to go through and save the images you need, for further ussageBest regards,
BasilisHi sensiblekaren!
Please update to the latest Enfold Version, so we can be able to assist you further
Cheers!
BasilisApril 14, 2016 at 9:50 pm in reply to: Styling breadcrumbs and moving it to the left instead of right #614283Hi!
can u please show us a screenshot of what you want to do, at the second part?
Cheers!
BasilisHey KK!
Yes, there was some more udpates to the Avia framework. We would kindly ask to update everything, as it is really needed.
Thanks a lotBest regards,
BasilisHi bbrain123!
That is happening only to the HTC emulator, as I can see is that correct?
Best regards,
BasilisHey!\
I just checked the link
and it does work great
Best regards,
BasilisHey livengrin!
can u please show us our code?
We do not generaly remove something, before notifying usersRegards,
BasilisHey!
have you cleared the cache, when added new CSS to check if it works?
Regards,
BasilisApril 14, 2016 at 9:17 am in reply to: All my changes are disappearing as soon as i try to view the changes, i can see #613610Hey!
can u please let us know in which page that happens?
I can not see it on homepage, as I can see it functioning perfectly.Regards,
BasilisApril 14, 2016 at 9:15 am in reply to: HELP! 'Blog Posts' Error after updating to WP 4.5 and Enfold 3.5.2 #613607Hi!
Glad you got it fixed.
Please do let us know if we can do anything else for you and we are really sorry for the delay reply.Cheers!
BasilisHey legalmartin!
Please clear your cache and do check again.
most probably that will fix the issue for you.Cheers!
BasilisHi!
The pages should be duplicating the content
If that happens, better also ask the WPML guys why it is happening, they will be a better help than us.
Thanks a lot for time and patienceRegards,
Basilis -
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