Forum Replies Created
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April 29, 2016 at 7:44 pm in reply to: content centered on some pages, aligned left on others. #624728
Hi,
Great!
Feel free to let us know if you need anything else!
We would also appreciate a lot, if you could rate our theme! It would be a great help!Best regards,
BasilisHi,
Yes that is correct, that is how it should work.
Please do let us know if we can do anything else for youBest regards,
BasilisHey mariocirillo,
You need to add a different row around the numbers, so we can position all of it.
Can u please do it and let us know?Best regards,
BasilisHey kbarranco,
Please do provide us with a link to your web site, so we can see the issue, define it and help you to fix it.
Thanks a lot for your time and patienceBest regards,
BasilisHey BigBossMedia,
I can see the issue, can u please remove any modificatons you have done, and let us know if that happens on Enfold theme, when it is clear?
( By modifications, I mean any extra CSS added )Best regards,
BasilisApril 29, 2016 at 8:34 am in reply to: hide main nav and toggle button and show sticky secondary menu on mobile #624149Hi,
@studioem please open a new ticket, with your web site so we can give it a look for you.
Thanks a lot for your time and patienceBest regards,
BasilisApril 29, 2016 at 8:34 am in reply to: position absolute doesnt correctly position on desktop design #624148Hi,
Happy it is solved now, please do let us know if we can do anything else for you.
Best regards,
BasilisHey tbelgard8707,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the instructions here.
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
BasilisHey condonpb,
To work on the grid on enfold of those, that will be hard. the solution is actually to use a background image, with a small width like 2px, which would help you guide the lines that way.
DOing it with CSS would be a lot of work and many changes to the enfold grid, which I do not suggest.Let us know if you need anything else
April 28, 2016 at 9:19 pm in reply to: Team Member Element – Correct Image Size Will Not Insert #624001Hey freelancemom!
can u please provide us access and also the image u try to upload?
Regards,
BasilisApril 28, 2016 at 9:15 pm in reply to: error: Unknown: Cannot use output buffering in output buffering display #623999Hi endanight!
As it seems, there is a conflict with your plugins.
You will have to go 1 by 1 activate / deactivate test and check which is making the issueBest regards,
BasilisApril 28, 2016 at 9:12 pm in reply to: iFrame in Block when editing -> Text Error fetching content – pleas #623997Hi timorisku!
That is an issue with the iframe, what way are you using to emed the code?
Best regards,
BasilisHey Alexnovac83!
The images / videos from the demo can be used, that is why it is OK to import them also.
Pelase do let us know if we can help yu with anything else.Regards,
BasilisHi!
Please do let us know if that worked for you, or you need anything else from us.
Cheers!
BasilisHi John!
Please update to enfold 3.5.4 and let us know if that seems better for you.
Thanks a lot for your time and patienceRegards,
BasilisHi Joana81!
I have added to the ticket, our german speaking supporter, he will assist you as fast as possible
Regards,
BasilisHi bitojoe!
you can style the page, through editing search.php file and doing some CSS changes.
if you want more info, u will have to let us know for which part you are refering!Cheers!
BasilisHi!
Glad you got it solved.
Please do let us know if we can do anything else for youBest regards,
BasilisHey
Please do let us know if you need anything else, we are sorry could not assist further but happy you got it short out
Regards,
BasilisHi regina_lawrence!
Yes, it is possible.
Please do share us your web site address, so we can see exaclty whta you need and how to help yuRegards,
BasilisHey dirkvisser!
That is most probably because we are also using the font family – or something wrong with the names you are calling.
Possible any way we can see it so we can help you further?Best regards,
BasilisApril 28, 2016 at 4:03 pm in reply to: WooCommerce Icons Missing in Backend and Frontend with Enfold Theme #623850Hey!
Please add the following to your .htaccess and let us know if that solves your issue
add this to your .htaccess:
Header set Access-Control-Allow-Origin “*”
Regards,
BasilisHi!
WordFence, is not the solution I am afraid. Even if they give a quick solution, that is not the end result and how it can work the best.
I do not think it is related with the theme, at all to be honest.
It is something more related to server or a plugin and how they took access.
Do you have something nulled installed?Regards,
BasilisHi set70!
You can create a Child Theme and use the code there, into the functions.php file.
Although, better option is to remove the code and solve the issue with cache and regenerate images so they can work properlylet us knwo if you have any other question
Cheers!
BasilisHey andreasobermeier!
I have added the German Speaking supporter to the task, who will be able to assist you further with it.
Thanks a lot for your patienceBest regards,
BasilisHi launchmoxie!
I have never visited your site before and I loaded it with Chrome and everything is working properly.
can u please check as it seems o be a cache issue?Best regards,
BasilisHey karlemagne!
Regarding one, take a look here
https://kriesi.at/support/topic/header-logo-url-change/Regarding two,
You can just add [nolink] to the end of your copyright line under Theme Options -> FooterRegarding three, there is cache that is why you can not see it. You will need t empty the cache and it will work properly
Best regards,
BasilisApril 27, 2016 at 9:52 pm in reply to: Body Background color and Page Content color interfering – please help #623361Hi connect4consulting!
We can overwite it seems wit CSS, but do you want that or want us to find where the issue is?
If so, please provide us backend access, to check the rules / theme optionsBest regards,
BasilisHey ajosecorrea!
I have added to the task, the Spanish Speaking supporter, who will be able to assist you ASAP
Cheers!
BasilisHey bzoromski!
\Yes, you can copy thge content and as the Layout Builder is active, it will work as a charm.
No issues to deal withCheers!
Basilis -
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