Hi,

You can build the page like that, by using the ALB.

Best regards,
Basilis

Hi,

For security reasons, please create your own ticket and edit your details there. I have removed them from here.

Best regards,
Basilis

Hi,

Those are inside the /shortcodes/ directory. You can use this to find out all of them.

Best regards,
Basilis

Hi,

Have you disabled the performance so it does not cache it?

Best regards,
Basilis

Hi,

The different child themes is fine if this is the reason you are doing it.
Else it would require a lot of code to pull different sections with the current web site site_name variable, which might be a little bit more difficult, according to your skills.

Best regards,
Basilis

Hi,

Do you have a backup of the web site?

Best regards,
Basilis

Hi,

Yea, but we do not know what the issue is so we can solve it. If they can provide help we can work this out somehow.

Best regards,
Basilis

Hi,

Yes, it should work for what you need.

Best regards,
Basilis

Hey flordelizamejia,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hey webfacile,

can you please rephrase and ask again what you mean?
it is not clear enough I am afraid.

Best regards,
Basilis

Hey apicalmedia,

no, this is a browser behavior not something that we control :)

Best regards,
Basilis

Hey pbauer,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hey milano24ore,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hey sekhuat,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hey s_taimoor,

Can you check if the space on your hosting provider is full?

Best regards,
Basilis