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Hi!
Thanks a lot for letting us know, we do appreciate it.
We are here for you, if you need anything else from usBest regards,
BasilisHi!
JDriv
please also update to latest enfold and if you do and still not fixed,
Please create a new ticket and provide your backend accessBest regards,
BasilisHey!
Glad you got it short out!
PLease let us know if we can do anything else for you, sorry we wasnt faster on that one!Cheers!
BasilisHey!
Glad you got it short out!
Please do let us know if we can do anything else for u, we would be more than happy to assistRegards,
BasilisHey hellwegsolution!
You can use a widget area to the header and from there add a Text Widgets and an image!
Let us know if that works out for you.Best regards,
BasilisHey!
Glad you got it short out!
Please do let us know if we can do anything else for you, we would be more than happy to assist.Cheers!
BasilisHey kmolumby3257!
Can you please contact your hosting provider?
The issue is there, most probably because either of allowed size on uploading or the php memory limit.Thanks a lot
Regards,
BasilisHi!
Glad you got it short out.
Please let us know if we can do anything else for you.
Happy to assist.Best regards,
BasilisHey inchmasterflex!
It should not, as it should be removed based on settings.
Can you please provide us some more info, so we can give it a look please?
Thanks a lotCheers!
BasilisHey Ravepedia,
We have assigned our German Speaking supporter to the ticket, so he can give it a look.
He will post back to you ASAP.Best regards,
BasilisHey!
Yes, I just want it so we can see if it solves or not the issue, not to keep it.
As I said already in my previus reply, install it so we can see the results please.Thanks a lot
Cheers!
BasilisHey tremblayly!
Can you please provide for us the 3 licenses of enfold and access to each web site, so we can see where the issue is?
Thanks a lot for your patience and understanding
Regards,
BasilisHey ylwong!
Can you please update the theme again, from FTP?
Please do let us know if that will solve the issue for you.Regards,
BasilisHi Claus_Wien!
I am sorry but we can not assist on such issue, with just a screenshot.
Please provide us a link to your web site, so we can assist on it better.Thanks a lot for your patience and understanding
Cheers!
BasilisHey!
Thanks a lot for using our theme, we do appreciate it a lot.
Please note that it is weekend, and our support line is slow.
Also it was not more than 3h before you last comment and when you do comment, you press the topic last in the line.You can make the logo smaller, by using
.html_header_sidebar .logo img {
width: 80%
}let us know if that works out for you.
Best regards,
BasilisHi rlogan2334!
Can you please install
https://el.wordpress.org/plugins/wp-revisions-limit/and let us know if it works for you?
I would like to see the results.Thanks a lot
Cheers!
BasilisHi nosuchagency!
When you are using the Layout Builder, then you need to create a column and add a Sidebar position inside, so you can make the layout with a sidebar.
That is how it works it is not an error, it is the proper way that the content is been generated.Thanks a lot for your patience and understanding
Best regards,
BasilisHi Epic!
I did load the page and on mobile it is actually loading fine.
Can you show us a screenshot of what you do see please?Regards,
BasilisHey!
Can you please test if the plugin is activated, to remove clear your cache and regenerate thumbnails?
Those are the first steps if noone works, we will get a different path.Thanks a lot for your patience, while it is weekend! :_)
Regards,
BasilisHey!
It is the cache, which has been cleared so everything is working :-)
You can manual purge it when ever you want, btw!Please do let us know if we can help with anything else!
Regards,
BasilisHey Niico93!
Yes, it is possible, but you will have to create one of those your self actually, so you can combine it.
Other possible way is to create 2 installations – different between them and import both and then copy paste elements around, so you can make it work.Please let us know if we can help further.
Best regards,
BasilisHey volocom7!
Can you please show us your php info settings?
Most probably there is an issue with the importing or the limit size, so you have to go through it, I am afraid.Please check it and let us know if we can help you further.
Cheers!
BasilisHey!
Good Choice!
Please do let us know if we can do anything to help you further with it!
Thanks a lot for your time and patienceBest regards,
BasilisHey!
I did tried to do a small change and it worked.
I cleared my cache and never visited your wbe site before.
Which action you tried and did not worked?Regards,
BasilisHi exposureclothing!
I am sorry, but not tested any for doing that work.
What you can do, is actually go ahead and give a try to build something like that with Ninja Forms ( free ) or Gravity Forms.
They both can do that work.Please let us know if we can do anything else.
Cheers!
BasilisHi!\
Your issue is, after updating you need to clear and purge cache ( WP Engine has also, its own cache to clear ).
You have to do that and then it will work – everywhere nice and correct.Let us know if you have more questions
Cheers!
BasilisHey!
That is from your Advanced Layout Builder area, where you can check and edit them.
From where you placed them to your page – actually.Cheers!
BasilisHey!
We can provide maybe a code that can work from Quick CSS, but is it possible to give us a screenshow of what you need to do, so we can go further with that?
Best regards,
BasilisHey!
You have to hide it to mobile screens also.
You have to use media queries for thatPlease do let us know if you have further questions, we would love to assist
Cheers!
Basilis
