Forum Replies Created
-
AuthorPosts
-
Hey Kurt!
Please provide us a link of the area you are referring and a screenshot of what you want to do.
Thanks a lot
Regards,
BasilisHi!
The issue is solved if you update the files manually, through ftp.
Please do and you will see evrything to be solved.Thanks a lot
Regards,
BasilisHi!
No, updating files through ftp, does not loose your Enfold setting.
The issues is on the update, so you need to re-uplaod the files through your FTP.We are sorry your site is down, but the problem is also on your hosting provider, who caches the files and does not allow the update to run properly
Best regards,
BasilisHey!
Please do contact the plugin author to provide you the correct files, because honestly we do not know the plugin so much.
Thanks a lot for your understanding
Cheers!
BasilisHi edisai2014!
Please provide us a link of your web site, so we can give you the CSS Snipper needed
Thanks a lotCheers!
BasilisJune 6, 2016 at 7:48 pm in reply to: Contact form email does not reply to contact email field #643584Hey!
Sorry, I forgot to say where! Hehe :-)
Every function like that, is placed at the functions.php file!Thanks a lot
Best regards,
BasilisHey!
We have added it to GIT, but we give prio to issues that are based on security etc.
Yoast is a third party plugin, is the priority is a bit low.
We will bump the topic although for you.Cheers!
BasilisHi!
Glad it got it short out.
Please let us know if we can help you, with any other way.Thanks a lot for using our theme
Cheers!
BasilisHi goldengate415!
Please disable the theme and activate it again.
That will most probably fix the issue for you.Check it and let us know, I will be online following the issue.
Regards,
BasilisHey!
I have reported to Kriesi, so he can look and push an update if needed.
Thanks a lot for your quick replies.
Best regards,
BasilisHi Stefano!
Please update to enfold 3.6 and let us know if that solves the issue you are dealing.
Thanks a lot for your time and patienceBest regards,
BasilisHi!
If the name is functions.php it should work, can u let me know if it is ok?
Please do let us know
Cheers!
BasilisHi!
I am sorry for the delayed reply.
Please add a space, after the none to be none !important.If it does not work, let us know but also provide a link to your web site so we can check it further
Regards,
BasilisHey!
No worries, happy we helped!
Please do keep in mind to remove / clear it for other times!Cheers!
Regards,
BasilisHey mleite1!
I Understand your issues, but that is not something we can take care actually, I am afraid.
The only thing is to actually modify the actions of the ALB, but that is not something we can help.Let her know that, if she touches something and makes issues with the site, she will have to pay for bring it back, that is any normal process.
Thanks a lot for your understanding, we do appreciate it a lot
Regards,
BasilisHey decadoe!
The issue you are facing, is because of the actual way it is working, so it is not an issue actually.
Give us a link of your web site, to see the element and we will try provide a solution on it.Best regards,
BasilisHi ShaunNotcutt!
Can we please check your web site, so we can understand what you have setuped?
Thanks a lot
Regards,
BasilisHi!
We will be here, do not hesitate to open a new ticket.
Regards,
BasilisHi!
I can see you have cache active.
Can you please disable it and give it a try?
We would appreciate it a lotRegards,
BasilisHey Thomas!
I have notified our German Supporter, they will be with you as soon as possible.
Thanks a lotBest regards,
BasilisHi Wils1234!
You have to add a css replacment, to header.php file and us an if statment, so it is visible only on homepageif ( is_home() ) { ?>
<style>
your css
</style>
<?php } ?>Please do let us know if we can do anything else for you
Cheers!
BasilisHey!
Do you have content on both languages?
We can not do much more than guessings, if we do not see your web site backend at the moment, I am afraid.Thanks a lot for helping us out, find the issue
Cheers!
BasilisHey!
You can edit the image from the text view and add a different alt tag to it, as Ismael suggested.
On the other hand, you can also target each image with some JS and do a different alt to it…I do not think that this is such a Enfold Issue, further more a Media Managment of WordPress, so better to open a trac issue there
Best regards,
BasilisHey!
We are sorry you feel like that.
We always do our best to assist as fast as possible and make sure we do deliver assistance.I hope we can help with something else, if ever comes up.
Cheers!
BasilisHey!
Can you please activate a different theme, upload a big file and let us know the results after?
That will help understand if the issue is from enfold or from your server.Thanks a lot
Best regards,
BasilisHi jelle!
The link seems not to be there any more.
Please add them again, and they will go ahead and work again, if not let us know and we wil ltake a look againThanks a lot for your understanding
Best regards,
BasilisHi longlife0428!
I have loaded your front end, and it seems to working properly.
Because I might be missing something, can u please give us some more details?Thanks a lot
Regards,
BasilisHey jelle!
The issue is with the way enfold is loading the font, is not so possible.
You can try create the same effect, with different columns and we can add a border, to match the effect.
If you go with it, we will be here to assist.Thanks a lot for your patience
Regards,
BasilisJune 4, 2016 at 7:27 pm in reply to: Suddenly all images disappear – masonry galler does not work as well #642989Hey!
Glad you got it solved.
Please do let us know if we can do anything else for you, we would be more than happy to assist further with any issue.Regards,
BasilisHi onlylettersandnumbers!
That is because of how you actually paste them, inside the htaccess file of WordPress and that is the reason it brakes.
You need to show us the hole htaccess file, so we can be able to assist you with it.Best regards,
Basilis -
AuthorPosts